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Customer reviews

Rating 4.3 out of 5 stars with 2462 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,462 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connectivity issues ruin it. Unusable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically the same review as all the other 1 stars. Bought em immediately saw issues out the store, got em replaced immediately, exact same thing. It’s how they’re made. It’s Bose, so the sound quality is amazing but this is criminally bad manufacturing/design. Music skips multiple times a minute, ear buds hard disconnect hourly, constantly putting them in and out of case to reconnect. Apple AirPods blutooth by comparison puts these to shame

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Christian,

      We appreciate you taking the time to share your feedback with us. We're glad to hear that you appreciate the sound quality of our product. However, we apologize for the issues you've encountered with connectivity and reliability. Your experience is not up to our standards. If you haven't already, we encourage you to reach out to our customer support team for assistance or to explore available solutions. We're here to help and ensure that you have a positive experience with our products.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Easily connects to iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great i use them when i disk the fields to block out the sound of the tractor. Best ear buds on the market

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far some of the best sounding headphone I’ve ever used. The noise cancellation is on point, and the different modes are immersive

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A touch different

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these the sound is brilliant and the different sizes of fittings are brilliant and they don’t fall out any more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like in the clouds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound it’s like in heaven!!! No better sound I have heard before!! Confortable!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it over a month, sound quality pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose New Quietcomfort Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose products are always great quality. The staff at Best Buy helped my find these ear buds quickly and get me checked out with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Being buying these over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Spatial Audio is awesome. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with headset and the quiet aspect is amazing. It really helps me read and focus in a house of noise. ‘Definitely recommend it,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to listen, Easy to pack. It does not get wet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COSTOMER service not good even so rude man Salinas store very bad some employee

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat product i love this earphones would not change to any other brand they perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love at first noise canceling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love at first noise canceling! My work office has horrible furnace noise and these earbuds are a game changer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound. Poor design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. Regrettably, the earbuds are not suitable for smaller ears. Using them for a few minutes resulted in pain and discomfort as the rubber piece cannot be adjusted to fit properly.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the audio of your QuietComfort Ultra Earbuds! If wearing the earbuds is causing you discomfort, alternative eartip sizes (XS, XL) and stability bands (sizes 0, 4) are available. Please get in touch if you require assistance here. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Like using the air buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the earbuds they are good especially the Bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose remains the only name.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the only choice. Never disappoints. Forget the rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Earbuds as Long as the Case works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give these 5 stars because they perform great but these are a replacement of my previous Bose earbuds that stopped working after 2 weeks due to a faulty case. I’m hoping that is an outlier but if it happens again, this review will be downgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Passing the test...so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these headphones have been great. I am active and jump around and they have stayed in place.

    I would recommend this to a friend