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Customer reviews

Rating 4.3 out of 5 stars with 2463 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,463 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this device. I think it’s better than Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fantastic I was blown away by how good these earbuds sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    “Best Ear Buds”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality. Bought them for my wife’s birthday. She uses them every day. Music, audio books, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible app, touch controls very sensitive and no way to turn them off so no hoods or even sweat, for the first minute itll make it sound like its still connecting or looking for device even if its already connected, great audio quality and noise cancelation but bose has done nothing to improve the quality of life when using this product should not cost more than 100-150 with all everything you have to put up with and just accept when you choose these earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback and for bringing this to our attention. The Bose app is a great tool that enhances your music listening experience. It allows you to customize touch controls, so there's no need to guess how many taps it takes to play music. Even if you're in another room, you can control playback using the app by activating voice control.

      We're glad to hear you're enjoying the audio quality and noise cancellation, that's exactly what we aim for!

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose all the way!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our bose. They offer a lot of different features that outperform the competitive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!!!! Bose ANC is hands down amazing! Only wish is to have a rechargeable case :(

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about them is perfect. The sound quality is especially good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sound great but are very unstable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: (software was up to date) Regularly experiencing cut outs and sync issues between the left and right buds. The Bose App will randomly refuse to connect to earbuds even though they are connected and playing audio, by far the least stable app of this kind, verging on making otherwise excellent hardware unusable. Pros: Best noise canceling earbuds (quite mode), best ambient sound (aware mode). Very good audio quality for my use

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your detailed feedback. We're glad to hear you appreciate the noise canceling, ambient sound, and audio quality of our earbuds. We apologize for the connectivity and sync issues you've encountered, as well as the instability with the Bose app. Your comments are valuable to us, and we'll use them to improve our products and services. If there's anything we can assist you with, please don't hesitate to reach out.

      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but had multiple problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is second to none for ear buds. They sound ANAZING! But they’re going back due to technical difficulties. I’ve had multiple issues with them. I’m hoping it’s an isolated incident and will try another one after I exchange it today.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Marc.
      Thank you for your post and glad to know you are enjoying the sound of the earbuds. Sorry to hear that you having issues with it. After having it replaced and you need assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
      - Marvin bose

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with iPhone/IPad, but not so great with MacBook Pro, will not stay connected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is definitely Bose. Noise canceling is spot on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear hearing aids all the time. These Bose earbuds are great to watch TV or my iPad. This way I don’t disturb other members of the family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    quiet-comfort bose critique

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this product is great except that the longevity is short...after a few months they tend to have something go wrong with them. Whether 1 ear stop working, or static sound arises, and also where the ear-bud slips out your ear, you have to be very careful with them not slipping out...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello John,

      Thank you for sharing your experience with your QuietComfort Ultra earbuds. I am sorry to hear that you are facing some fit and audio issues.
      To make sure you are getting the best comfort and audio experience, please check our fit guide to know how to correctly wear them: https://bose.life/3uWVAlx
      Regarding the audio issue you are referencing, I would suggest factory resetting them as well: https://bose.life/qcufr

      Please contact us if you need further support: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The sound of the reality life. Durability.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a sec to learn touch commands but it is worth every penny. Ultra quiet mode is ridicolously fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, great noise cancelling, superior quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quiet. I can’t hear anyone talking around me at the airport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed the old set. Unfortunately, I lost them on a trail. But these are also great, and I love the new features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic earbuds!! Had numerous earbuds and I find myself going back to Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation settings! The battery could be longer, but the quality of the sound makes up for it.

    I would recommend this to a friend