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Customer reviews

Rating 4.3 out of 5 stars with 2463 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,463 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Big disappointment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Around three months after purchasing them, started to have some crunchy noises in the quiet mode. Recently, about one month ago, beside the crunchy noises, they started doing other strange things, jumping from an apparent disconnection to another effect, kind of swapping audio between both ear pieces, sometimes several times in one period of use, sometimes ok for days… definitely disappointed. Best Buy exchanged them, so I will try luck again, because when they work, they are very good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like your QuietComfort Ultra Earbuds when they're working smoothly, Jose! The issues you've described could just be down to the device you have paired to your earbuds. Try a different device, and also try rebooting your smartphone, if that's the device you're using. If the noises and inconsistencies persist, please contact our support team for help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary upgrade to the sounds port 2. It’s amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not buy if you make phone calls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons out of the way first. Call quality is hot garbage at best. Sound is muffled for both parties on the call. I wish I would of done more research on these before purchasing as this is a known issue. Can not turn off ANC. I wish it was set up like Jabra. On, Hear Through, Off. You can adjust it lower or put it in Aware mode which is similar to Hear Through. Pros. ANC is great. Sound is great for music, podcasts, videos ect. Great sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! Thank you for sharing your honest feedback, we truly appreciate it. We're sorry to hear that the call quality hasn't met your expectations. Regarding the ANC settings the QuietComfort only have adjustable levels and Aware Mode, which allows ambient sound in for better situational awareness.

      On a positive note, we're glad to hear you're enjoying the excellent ANC and sound quality for music, podcasts, and videos. That’s exactly what these earbuds are designed to deliver, and it’s great to know they’re performing well in those areas.

      Here's a troubleshooting guide that can help you have a better experience during phone calls: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-microphone-does-not-pick-up-sound?language=en_US

      Jelyn - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Anc is at its peak so the the Ultra lives up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To the name, hoping I dont run into any connection issues down the road like Ive read but so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Perfect! Sound, product quality, Bose sound is aways perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose never disappoints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose never disappoints! This is the second set I’ve purchased for my husband and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, excellent customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, excellent customer service. These Bose ear buds are better than I ever expected!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool is device?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome device like it to sound very good very cool bro

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product highly recommend. Never buying any other ear buds these are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, It’s the only, and I like it. The sound is very well. Thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love these Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds - the immersion mode is fantastic. Easy to use and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Eargasm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity makes this worth the price. I love the call quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Uniquely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genial, very nice. Better, the bets. I ‘am very happy whit my buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QuietComfort Ultra Ear Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly excellent especially in the quiet mode. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear music sound, plenty of bass as well.. Love the noise cancelation as well..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and when you have both pair in together, it cancel all the outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do NOT Buy - constant problems

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like MANY other people I have problems with my left earbud not charging and it has nothing to do with the earbud not making proper contact. I have to spend literally hours resetting, recharging, re-pairing, removing/reinstalling the App, etc... because it doesn't always resolve it the first (or second) time I try. They sound great when they work, but not worth the hassle. I hate these earbuds...never buying BOSE earbuds again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that your QuietComfort Ultra left earbud is not always charging. I would suggest making sure your earbuds software is up to date. If the issue is still occurring, please contact our support team: https://bose.life/3rykPZR Best regards,

      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice and they definitely do cancel noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my Bose over the ears headphones that have started falling apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love These!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the Airpod Pro and Bose. Although they’re a bit on the pricey side, cant go wrong with Bose!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality, the sound is crisp and clear. The noise canceling is absolutely amazing!

    I would recommend this to a friend