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Customer reviews

Rating 4.3 out of 5 stars with 2463 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,463 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose products the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the bose product, always great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose = Superior Sound. You always get the best sound with BOSE

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit to learn but the quiet mode works so well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better and I was kind of disappointed with charging case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    It sounds amazing but defective.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is this skip that happens idk why also when I try touching the right side ear bud it sometimes screechs very loudly or if I laying on my side. The touch controls are very sensitive and don't really function well. The music and sound are amazing in Immerse mode. I haven't tested it out for anything else. I wish samsung would drop some new earbuds because there pro headphones have static noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the sound of the QuietComfort Ultra Earbuds, Andres, especially in Immersive Audio mode. However, what you've mentioned about overly sensitive touch controls and a "screeching" sound in one earbud seems unusual. These issues may also be related to the "skipping" behavior that you referred to. Please contact our customer support team for where you live, so that we can go through some troubleshooting together, e.g. performing a reset. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound experience , definitely worth the money !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. However they fall out my ears I changed all the sizes and it still fell out

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound of your QuietComfort Ultra Earbuds, Jocelyn! If you can't find a secure fit despite trying all eartip and stability band sizes, try the alternate sizes (XS or XL) to see if that helps. Our support team will be happy to send you these. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great air buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and very comfortable. Very helpful staff.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product better than old ones nice quality bose

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great. Just get the QC2's on sale.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound identical to the previous version (QC2). Immersive is ok depending on the media. Most of the time it sounds oddly tinny compared to the regular mode. Ear tips kept coming off inside my ear. I don't know if it's a product defect or what but that was strike 1. Then when putting them back in the case, audio from my phone was still playing to them. I had to manually disconnect. To add to the case issues. Opening the case would let out a loud crack as it passed the tensioned spring point. Absolutely not supposed to do that. Seems like QC overall is nonexistent on these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a Bose airpod but it was expensive

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose ear bud review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. It works well. It is a comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic and noise canceling works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancelling I’ve experienced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The ease of switching between aware and quiet modes is very handy when needing to talk to someone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, The sound it’s perfect, I love it ❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have tried so far. Love the spatial audio. Had to buy xl ear cuff separately but we'll worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds of the world,I recommend it,good sound

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not really think they are worth the price I paid. I learned very quickly to not weed eat with them in my ears. It about knocked my hearing out. Previously, I purchased the next most expensive Bose and loved them but one day they just stopped working.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Amy, I am very sorry to hear that you are not fully happy with your QuietComfort Ultra Earbuds. Please check our fit guide to make sure you are correctly wearing the earbuds in order to get the best comfort and experience: https://bose.life/3uWVAlx
      If you have any questions, don't hesitate to contact our team: https://bose.life/3rykPZR
      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best! The sound quality is amazing !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Switched from AirPods to these and they’re awesome!

    I would recommend this to a friend