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Customer Ratings & Reviews

$449.25

Customer reviews

Rating 4.7 out of 5 stars with 2792 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent sound quality and comfort. Users have found the sound quality to be phenomenal and appreciate the comfort provided by the design. Additionally, the battery life has been consistently praised as excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,792 reviews
  • Rated 3 out of 5 stars

    Bose QC Ultra-Lunar Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Sony XM5, and the battery life is not as good. I do enjoy the immersion feature, but honestly, I don't think it's worth the price difference. I also don't particularly like that if you take one ear off, it shuts off and eventually disconnects. I will say, though, that the touch feature hasn't gone out.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for your feedback regarding the Bose QuietComfort Ultra. I apologize that the battery life hasn't met your expectations and that you're experiencing issues with the auto-pause feature, especially when you take one earbud out, which causes it to turn off and disconnect.

      Please refer to this link for troubleshooting assistance: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-in-ear-detection?language=en_US

      If the issue persists, please don’t hesitate to reach out to us for further assistance.
      https://global.bose.com/en_us/index.html


      Kelly - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the item as expected and delivery was very quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem ok so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality seem good maybe a little less than previous pair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    So far undeniable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good when they work properly. They never automatically connect to my IPhone, they week 80% battery life who put them down “and “ plugged them in. She I unplugged them, they were completely dead.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello and thank you for your review, I am glad to hear you are enjoying the sound!
      If your battery is no longer charging here are a few things you can try https://bose.life/4ajOjMH.


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose QC Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned. Sturdy construction, easy headphone control via the app or buttons and different equalizers via a touch button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get them !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones i use them for the gym work and for gaming !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Best Headphones ONLY when they work (no sound)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First boot of the headphone noise-cancelling and sound is great. But soon after the headphones will get in a state that crash often where there will be no sound at all. The ONLY way out of this state if to FULLY drain the battery, but when the headphones are in this no sound crash state, it is almost importable to do so. It does not matter if you get a replacement (the replacement will soon do the same thing) or a factory reset (there is no true factory reset option). Many times to get sound back (but will still be in the crashing state) I leave them plug in for hr's. Each time I need to leave them plug in longer and longer. (Ex 1hr → 1.5hr → 2.5hr → 5hr → 12hr → Gave up and called them dead) It became of this problem, I was never able to drain the battery of the headphone pass 50% before the headphone would crash. Connectivity is one of the things that would prevent sound from coming back to the headphone when in the no sound state (in the app will show info about the headphone like if they are charging).

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you very much for your review of the QuietComfort Ultra Headphones!

      While I'm happy to hear that you enjoyed the noise-cancelling functionality of your headphones and the Bose sound, I'm surprised to hear about the audio "crashing" in the way you've described. This shouldn't happen, and may be a sign of your pair of headphones being defective. What you can try - as well as an exchange of the headphones - is pairing a different Bluetooth device to the headphones. It has been known for the connected Bluetooth device, rather than the headphones themselves, to cause this type of audio issue.

      Our customer support team will be very happy to assist you further, if required. Please get in touch with us here: https://support.bose.com/s/get-help-landing-page?language=en_US

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent. Returned due to price change

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as price changed the next day and best buy would not match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would highly recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift for my girlfriend and she loves it, won’t stop raving about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Only thing is they will fall off during workouts. Great for plane rides!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose sound cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose - my dog ate my old ones but the new ones are better!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity and easy set up. Sound is the best in the biz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband bought a different brand after reading reviews and was NOT happy withem at all. I told him he wasn't going to be happy because they werent BOSE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box is the S*&^!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box, but brand new. Love it. Thank you BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product keeping it true to its Brand and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Privacy reality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them they great is exactly what I expect from Bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Hope they keep making them like this…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase I have no regrets about this decision and purchase I would recommend this purchase to anyone interested in a good quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound and build quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all, ho for it. I have bery hogh end headphones and i was not expecting much, but to my surprise these are bery good Bluetooth headphones for work and music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Not great for PC gaming with mic. The microphone is not the greatest quality. When I joined a voice chat, the quality of the audio dropped significantly. Fantastic headphones, but ultimately, not a great gaming headphones.

    I would recommend this to a friend