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Customer Ratings & Reviews

$449.25

Customer reviews

Rating 4.7 out of 5 stars with 2792 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent sound quality and comfort. Users have found the sound quality to be phenomenal and appreciate the comfort provided by the design. Additionally, the battery life has been consistently praised as excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,792 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My new favorite headphones!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have the best noise cancelling I’ve ever experienced. It is seriously next level and raises the bar for headsets in this price range. The sound quality is also fantastic. I don’t know how to explain it exactly other than that the music sounds “fuller” than my other headphones. The build quality is good and they have a couple of features that were new to me. One was the touch-sensitive volume adjustment rather than buttons; there’s just a raised line on the back of one earpiece and you slide your finger up or down to adjust the volume. The other was the way they pause what you’re listening to when you lift the earcups off of your ears. I really like not having to take any action to pause the music when I needed to have a quick conversation or something similar; I just lift the headphones off my ears and then the music resumes when I pop them back on. The weight and padding combine to make these plenty comfortable over long periods of time without squeezing the arms of my glasses uncomfortably. I do wish they were louder, not because I have any problem hearing anything, on the contrary, I wore them while mowing the lawn and the noise cancelling totally eliminated the lawn mower sound which allowed me to clearly hear my music. There are just some songs that I want to listen to loud enough to vibrate my teeth and that’s not an option with these. To be fair, I haven’t found any headphones that get as loud as I’d like in years, probably because no one wants to be responsible for my hearing loss. Overall, these are my new favorite headphones for good reason.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome sound quality, with great noise cancelling

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones are exactly what they claim to be. They are super quiet, with amazing noise cancelling technology. And they are super comfortable to wear as well. I have a pretty large head, with big ears as well, and it's hard for me to find over the ear headphones that don't hurt/pinch/make my ears sore after a few minutes of wearing them. Also I have trouble with most over the head headphones hurting the top of my head where the strap goes across. The Bose Quiet Comfort not only felt good on my head, but after a few minutes they blended away into the background and I barely noticed I was wearing them. Even bouncing around the house doing chores they stayed put, and remained comfortable. The ear cups never got to hot or made me sweat, and the headband never gave me a sore spot. The battery has lasted several days of listening a few hours each day so far and I still haven't had to charge them after the first initial charge. They linked right up with my Bose app on my phone, and the app recognized them and gave me a neat demo and a few cool features to be used with the headphones to change the listening profile if wanted. Sound quality is top shelf, with deep bass that is well controlled, and clean mids and highs that are crystal clear. The volume level goes up quite a bit for listening to softer signals, and even when played at low volume they are still clean and well defined.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quiet Comfort indeed!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! Once paired with your phone, the headphones automatically turn on and off as you put them on and take them off. Once you have them on your head the noise canceling is immediate and they are very comfortably to wear. Then turn on the music and wow! The sound is unlike any other headphone's I've had. The spatial audio is as advertised taking the sound and placing it as if its right in front of you. To get a full difference of this immersive audio vs stereo, connect your headphones to the Bose app and listen to the demo. Besides hearing these effects with music, I have also noticed it while listening to podcasts. One podcast that I generally listen to in the car, I could now hear the host touch and move their microphone throughout the podcast. The controls on these headphones are also simple and convenient. Located on the right side is a push button to pause and play and then a strip on the back side of the headphone to slide your finger to turn the volume up and down. The battery is rated to play for 24 hours and I have yet to fully drain it so I think it is as advertised. To charge the headphones its a convenient USB-C to USB cord. When your listening is complete the headphones conveniently fold flat and sit in a 2" thick carrying case. Overall, I could not be happier with these headphones and have been demoing them to everyone I can to watch their reaction when they hear the amazing sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't replace my WH-1000XM5s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony WH-1000XM5s broke a couple weeks ago so I got this pair to replace them. After 2 weeks, I'm returning them and buying another pair of the Sonys. I've had so many firmware glitches that even though the ANC is better, I have no confidence that the firmware won't continue to glitch to the point of unusability. I've already had points where I have to put the headphones down and not use them for hours because the audio kept glitching no matter what I tried.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      I understand that you're returning the headphones due to glitchy audio, and I am surprised you've had trouble with the audio. Should you decide to try the headphones again, then please try the steps here https://bose.life/48QB9Fs to help, or reach out to us https://bose.life/contact as we'd love to understand and help with the firmware and audio glitches.

      Nic - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Not secure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They slide off your head with slight movement………….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bose 700s or maybe 2nd Gen Ultras are better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model that I sadly lost and they were far better than these new ones. Would return if I could

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Bose Quality is no longer #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be Bose, the sound quality is just ok even with the noise cancellation. Not loud at all. Going back to Dr Dre beats.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The best headphones I’ve ever owned

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QuietComfort Ultra headphones by Bose are the standard in my opinion. For me, I was on the hunt for noise canceling, comfortable headphones that can stand up to the loud music in the gym while working out. I found that, and much, much more. Out of the box setup was easy, and there’s a QFC code for easy connection to the Bose App. Using the Apple App Store , combined with me having the Bose app already, made the process even easier. No connectivity issues at all. The customization options in the app allows you to really make it your own and makes the user experience very pleasant. You can tweak it to your liking, and depending on your needs and environment. The physical design is top tier. Extremely lightweight, and doesn’t budge as I sweat. It also is very comfortable over the ear, and doesn’t make my ears sweat like I’ve had in the past. It comes with a great, protective carrying case as well. Even despite being lightweight, you can tell it’s high quality. The sound quality is that really drives it home. The noise cancellation makes me feel like I’m in my own world, and in sync with the music. It’s crisp, it’s balanced, it’s simply perfection on your ears and for your senses. Great product and rivals any others.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to connect to devices Battery life not so good Difficult to make work the on and off button

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kero,

      We're sorry to hear about your connection, battery, and power button issues with the QuietComfort Ultras. We've designed the product to be easy to use and you should be getting around 24 hours of playtime on a single charge. However, battery life can vary depending on usage factors like volume, noise cancellation, spatial audio.

      As you're having difficulties, we'd love to help! Please reach out to us via https://bose.life/3ET4mCs for more support.

      Jeff - Bose Customer Support bose

  • Best Buy Employee

    Rated 2 out of 5 stars

    Pressure in ears

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Had to return due to pressure the noise cancelling gave me in my ears. This is probably not a problem for everyone thiugh.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    12 DAYS AFTER 1 YEAR, DEAD.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12 DAYS AFTER WARRANTY IS UP, DEAD. Do not buy if you want something to last. I already had to replace the ear cups because they fell apart. I took care of these headphones, leaving them in the case every time I did not use them. This smells so much like manufactured obsolescence.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Erik, I'm sorry to hear your QuietComfort Ultra Headphones have stopped working, and that you'd also needed to replace the ear cushions. Please note that it wouldn't be in Bose's interest to make products that are designed to break once the warranty expires. So we can learn more about the issue you're currently having with your headphones, please contact our support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Don’t buy it, not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for what it offers. Microphone doesn’t work people barely can hear me when I’m using them during calls. Cancellation noise is ok but not as good as other brands i have tried.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not great. Didn’t receive the same product as display in store.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! The Bose QuietComfort Ultra Headphones offer world-class noise cancellation—quieter than ever before. With breakthrough spatialized audio, they deliver immersive listening no matter the content or source. Their elevated design and luxurious materials ensure unrivaled comfort.

      We're sorry to hear that the product did not meet your expectations. We’d love to learn more about the issues you're experiencing so we can better assist you. Please share any specific concerns or details, and we'll be happy to help: http://bose.life/globalsupport

      Nj - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Allergic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know what materials they use in the ear cuffs, but it caused me to have an allergic reaction around my ears. I own the Bose QC 45’s, and i dont have that problem with them, or the many other headphones i own. Returned.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Will,

      The ear cushions use the same material as those for the QC45. I understand that you have returned the headphones, but I would ask for you to contact us https://bose.life/contact as we like to make sure our headphones are able to be used by everyone.

      Nic - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are truly terrible headphones, I'm so disappointed. The case came apart in a week and the speakers pop when you go over any bumps or go on a run. I will be returning these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear your QuietComfort Ultra Headphones' case fell apart! This certainly isn't expected behavior. As for the audio "popping" issue, I'd recommend we take a closer look at this before you return your headphones. Please contact our support team, so we can investigate via troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Best Over Headphones I’ve EVER Bought!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have searched for months for an awesome pair of over-ear headphones that checked the boxes for quality, comfort, and excellent sound. These checked all 3 easily. I’ve tried the Apple AirPods Max and they are amazing, but they were too heavy and made my neck hurt after a while. I had the Beats Studio Pro and they’re great but not this great. The Sony XM4 and XM5 were the closest in sound and noise cancellation. The Bose Quiet Comfort Ultra transcended my expectations. They are so light weight that you barely feel them there. They so very comfortable that I almost hate to take them off. The earcups are a perfect fit for my head and ears. Lastly, the sound is PHENOMENAL!!!! The active noise cancelling is really spot on and blocks out 95% of outside noise in my opinion. Don’t be like me and think solely about the price. If you can afford these, GET THEM. They are amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK Headphone not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was not as good as I expected. Too bulky as well. I older models sounded louder.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, we always aim to make the highest quality products. This is unusual to hear. You can find guidance here https://bose.life/47e2voI to ensure the best sound quality from your headphones. These are a similar size to our other headphones.
      Thanks
      Matt - Bose Customer Service bose

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Bose strikes hot yet again.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently enjoyed trying out the Bose QuietComfort Ultra wireless noise-canceling headphones, which truly live up to the hype. From unpacking to experiencing their exceptional sound quality, these headphones have left an indelible impression. First, the setup was a breeze. Using the Bose Music app, I quickly paired the headphones with my devices, and the user-friendly interface walked me through the entire process. This seamless configuration ensured I was up and running within minutes, ready to embark on a musical journey. What truly sets the QC Ultra's apart is their spatial audio feature. This innovation elevates your music listening experience to new heights, making it feel like the sound is right in front of you, creating an unparalleled sense of immersion. I tested these headphones with various genres, from classical to hip-hop, and each one sounded incredibly lifelike. The attention to detail in the sound reproduction is remarkable; the subtle nuances of the instruments and the clarity of the vocals were brought to life in a way I had never heard before. Whether you're a seasoned audiophile or just a casual music enthusiast, you'll appreciate Bose's effort to deliver sound that's as close to perfection as possible. Their comfort is another major plus. The plush ear cushions wrap your ears in a cushioned embrace, allowing extended listening sessions without discomfort. The headband's even pressure distribution and the sleek metal arms that add an air of sophistication contribute to an overall premium feel. Bose offers these headphones in two stylish color options, Bose Black and Smoke White, allowing you to choose the one that suits your style. The Bose QuietComfort Ultra wireless noise-canceling headphones are a superb addition to any music lover's collection. Their exceptional sound quality, personalized audio tuning, and remarkable comfort offer a listening experience at the next level. The Bose-dubbed "CustomTune" technology ensures that every note and beat hits precisely as it should, offering a tailor-made auditory experience that's truly remarkable. The plush ear cushions provide a cushioned embrace, allowing extended listening sessions without discomfort. To close mty review out, while the price may be a barrier for some, the investment is well worth it for those who value superior sound and comfort. Bose has once again set the bar high with these headphones, making your music come alive in a way you've never experienced before.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Top of the line build and audio

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has released their latest top of the line Quiet Comfort Ultra headphones. Doing away with random numbers like 35 and 700, these headphones are the pinnacle of Bose’s consumer wireless headphone line, and incorporate many advanced features along with high end design and materials. Do all of the features and changes justify a pretty steep price tag? Let’s take a listen and find out. In the box are the headphones, a very short quick start guide that basically says get the Bose Music app, a hard sided case, a 3.5mm to 2.5mm analog cable, and a USB-A to C charging cable. The cables tuck neatly into a pocket in the case, and both cups on the headphones rotate and are hinged so they fit neatly in the case. Overall, it’s a nice, compact package. The headphones have a comfortable and plush headband and metal brackets holding the earcups that smoothly extend from the headband to adjust size. The metal parts are a great touch and the hinges look to be very durable. Other headphones have moved away from the hinged design due to problems with it and plastic parts, but Bose has included this welcome feature as it lets the headphones fold into a compact package and made them out of metal instead. The headphones feel great on your head, and are super comfortable. For controls, there is a power button, an action button, and a subtle strip that you swipe your finger on to adjust volume. I have kind of mixed opinions on the controls. On one hand, with almost no touch controls on the surface of the earcups themselves, you can’t activate parts of the headphones with an accidental touch. On the other hand, remembering how many times to push the action button to advance or go back a track is a little tedious. Other headphones I have used have intuitive swiping motions and you can pause ANC by holding a hand on an earcup. These kind of options don’t exist with these, and I can’t tell which one I really prefer. Not being able to quickly switch to “aware” mode to have a conversation is not great, as the only way to switch modes is to press and hold the action button and cycle through presets. I found myself just taking them off or pulling an earcup off of an ear. The head detection feature was a mixed bag, at one point I had an earcup pulled away to listen to a flight attendant, and it kept playing. Another time I turned my head all the way to the right and it stopped playing. Controls aside, what really matters is how these sound. And they sound really great. With all default EQs, they have a great balance of bass and treble, with very detailed and bright sounds, which is a Bose signature. They also feature “Immersive Audio”, which is Bose’s entry into the spatial audio world. I ran the quick calibration and gave it some tests, and there is a difference between unenhanced audio and Immersive. Immersive puts the sound stage forward, so instead of it sounding like a voice is coming from a space between your ears, it feels more naturally placed in front of you. I found it pretty convincing and effective, although on an iPhone, Apple’s native spatial audio features with AirPod Pros or Pro Max are better. Which is another point here – some of the Bluetooth features of these headphones really work best with Qualcomm Bluetooth chipsets found in some Android phones, but iPhones will only get standard Bluetooth support. It’s unfortunate that proprietary features and standards exist on both platforms. Platform differences aside, the headphones do support dual active connections and will switch automatically between connected sources depending on which one is playing. Using the app, you can also manage connections, presets, and set a custom EQ. ANC performance is good, with most ambient sounds getting washed away, especially with content playing. As an over the ear headphone, the isolation is much better than most earbuds can provide, and they don’t sit in your ears. Battery life is also superior to earbuds, with 18 hours of immersive audio or up to 24 hours of unenhanced audio. These headphones also have something that is getting more and more rare, an analog input. This is great for listening to all kinds of audio sources. The mics do a good job in calls and there is some amount of side tone (adjustable in the app), allowing you to hear your own voice so you can talk with a natural volume and not feel like you need to shout to be heard. Overall, Bose has made an excellent set of headphones in the Quiet Comfort Ultra. The build quality is top notch and they are extremely comfortable. Sound quality is excellent and the immersive audio isn’t just a gimmick, it does make sounds feel more naturally placed in a space in front of you. If you want a high end set of headphones from one of the legendary brands in consumer audio, these should be on your list.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought open box, everything seemed okay. they were actually broken! won’t buy again from best buy.

    I would recommend this to a friend