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Customer reviews

Rating 4.7 out of 5 stars with 2713 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,713 reviews
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down these are the best headphones on the market!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones themselves are not anything amazing. The noise cancelling is comparable to the Sony XM4’s so i was not impressed. Still an amazing pair to have but nothing too crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth of the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall rating just excellent. Worth of the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the head phones 2nd pair. Last pair were Beats did not last as long as Bose.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy Just because it's BOSE does mean good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headphones last Aug 30, 2025 for my son. Everything worked well but this week my son told me after he charge the headphones he can't hear any sound anymore. He read reviews from you tube that has the same problem with his headphones. I didn't get the bestbuy warranty because I trusted the company BOSE. Now it's not even 1 month and I don't know what to. It a waste of money!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your thoughts! The Bose QuietComfort Ultra Headphones feature breakthrough Bose Immersive Audio for spatial sound, world-class active noise cancellation (ANC) with custom modes like Quiet and Aware, and CustomTune technology that personalizes sound to your hearing and environment.

      If you're experiencing no sound from your BOSE headphones, here are some steps you can follow to try and resolve the issue:http://bose.life/4np9ALp

      If you need further assistance about the warranty, feel free to reach out to us through this link: http://bose.life/globalsupport

      Nj - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Noise canceling gives headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality and build quality , but man the noise canceling is obnoxious , and you cant truly turn it off even in the app

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mike,

      I am glad to hear that you like the sound quality and design of the Ultra Headphones, but sorry you are having headaches due to the ANC. You can change modes in the Bose app, and choose the Aware mode, to reduce the noise cancellation.

      For further assistance, you can always contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      -Lau (Bose Customer Support) bose

  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best! Worth the upgrade!! My only small complaint is they are hot while wearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones live up to its price. It’s adaptive transparent mode is extremely useful for me during commutes in busy areas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a different brand and I was wanting more and when I purchased these I got more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product service just what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, durable, and worth the investment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite. Only downside is can slide off if you tilt your head but by far my favorite headphones so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great I ordered it online and it was ready when I got there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed using it. However, the buttons are positioned in an awkward place compared to my QC 35. Also, the sound quality wasn’t dramatically different from QC 35. So, I returned it and continued to use my QC 35.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great ANC. No high def sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is great. Even better than Sony xm5. Aptx adaptive doesn't work on Galaxy s22 ultra so it is basically SBC and AAC . No Aptx or Aptx HD.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great noise canceling , base needs a lot of work!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin I love Bose , noise cancellation big thumbs up but the BASE IS VERY UNDERWHELMING

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the noise cancellation of your QuietComfort Ultra Headphones! If you'd like more bass, try the Equalizer in the Bose app; head to the product home screen and tap "EQ". You can then tap "Bass Boost", or customise the EQ to your liking. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones Bose always on point with over the ear headphones. Great case to protect your bose

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn't last two years smh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always delicate with this headset, taking it off and using it without any reckless behavior. I feel like it's the plastic construction which is ridiculous for headsets as plastic doesn't stretch well. But already broke into three places around the headband. I can no longer use this and I paid over for $400, for something like the crappy PS elite which is $160 and breaks the same way

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Chris, thank you so much for sharing your experience, we truly appreciate your feedback. We're sorry to hear about the trouble you've had with your QuietComfort Ultra Headphones. That’s certainly not the experience we aim to deliver, and we’d love the opportunity to make things right.

      While there are many factors that can affect product durability, proper use is one of the most important, and it sounds like you've been very careful with your headset.We’re here to help and ensure your headphones perform as intended. Please connect with us through this link so we can take a closer look: https://bose.life/48EXztC

      Looking forward to assisting you!

      Klariss - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Not worth half the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly crashing, if listening to music on one device and a call comes in on another, the headphones need to be rebooted to keep playing music. $400 I paid for these and yet my $40 headphones from 20 years ago are easier to use. Sound cancelling does not equal hearing protection, these will amplify the sound of what is streamed to them to such an extent that standard tinnitus is exacerbated if they are used in a loud environment. Also, the dude at the store claimed they had noise cancelling on the microphone, which I've since found out literally no headset in production offers.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate you sharing your experience. It’s frustrating when premium headphones don’t meet expectations, especially when it comes to seamless connectivity.  They use proprietary technology for active noise reduction, meanwhile, passive noise reduction is achieved by the combination of ear cup fit, design and clamping force of the headband. We’d love to help troubleshoot these issues. You can get in contact with us directly via Social Media or our Website here: https://bose.life/globalsupport.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Incredible Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to the Bose 700. When they advertise "immersive" sound, they mean it!

    I would recommend this to a friend