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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2719 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,719 reviews
  • Rated 4 out of 5 stars

    Loved it but not completely

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color and had to return it somehow it was hurting my ears with alot of piercing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my daughter and she loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy for me and the noise cancellation feature was too strong and made me dizzy. Other than that they work great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose comfort quiet ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited quite a while for these and it was worth the wait for sure!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fantastic headphones BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying these headphones are great. I had purchased them online for pickup open box in supposedly excellent condition. I anticipated them to look slightly worn, but this item was very obviously used and more so fair/good condition. When I brought them back into the store even the associate acknowledged that they were clearly not in excellent condition. I reordered it brand new and love them, so I do overall recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ive had. Wanted some for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my wife. She absolutely loves them. Now I get some peace and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market. Couldnt go wrong with these headphones for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my bose qc ultras and i love them and the friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing can beat these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Bose fan and these are at the top of my list

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love the versatility of being able to use wireless or wired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressive and never let down. Bose continues to push the competition each year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big bass lover. These are fine. They cup your ear so tightly it creates a vacuum on my ear which is uncomfortable. They have a disconnect issue periodically especially if they get below 60% battery life. The headphones are fine

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sam,

      I am sorry you are not fully happy with your QuietComfort Ultra Headphones and that they are sometimes disconnecting when they reach a certain percentage. If that happens again, please try to factory reset the headphones, following these steps: https://bose.life/4hO1GbQ

      If you need further assistance, please contact our support team: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I use them on a daily would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality quality quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line. Spatial Audio on these bad boys is crazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones for gym

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience at Shreveport Best Buy and even bought extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I use them when I work out and pretty much all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, son happy woth purchase, would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones, confusing controls.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones with some limitations They are not as long as previous models so they sit higher on my ears which interferes with my glasses. Control’s are confusing if you are used to the older buttons and mechanical power switch. Turning them on is 10-15 second major evolution. Straight out of the box the auto off functions are annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you're happy with your QuietComfort Ultra Headphones.
      If you want to get some clarification with the touch controls, please check this article: https://bose.life/4cZZBai
      And you can also disable the Auto-off feature in the Bose app, if desired.

      For further assistance, you can always contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best headphones ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so glad I loss my other ones. Thank you

    I would recommend this to a friend