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Customer reviews

Rating 4.7 out of 5 stars with 2697 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,700 reviews
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Picked these up while on vacation. Pickup process was flawless. Great service from Best Buy as always even during one of the busiest times of the year besides Christmas. Will always continue to shop at Best Buy. Never dissatisfied shopping here whether it’s online or in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I’ve ever had very easy to travel with and has great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound, comfortable. Need more high volume good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, extremely comfortable with decent battery life. I enjoy them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Mom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and Great sound quality. My kid loves to listen to music on the go and these were perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and sounds amazing. Sound better than the beats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Headphones are very clear , love the sound deadening!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Quiet Comfort provides an incredible sound that is clear and neat, enhancing your music experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic just not for me, loved the sound just wernt comfy on my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Don’t have any issues with them. Great customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again, BOSE.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones since April 25' and the ear cups have already begun to disintegrate/split. The connectivity issues mentioned in other bad reviews are not embellishing. These headphones come with all sorts of fancy "automatic features". If I take off the right ear cup it pauses my music. It also screws up my VOIP applications, starts auto playing browser tabs that I have open, messes up connection to my phone during phone calls, etc. Numerous times I've pressed the on/off button and just gotten zero response. So I have to take them off completely, set them down for 30 seconds, then put them back on before they detect they're being worn. If I turn off a device they were connected to, they will endlessly seek that device despite telling it to connect to something else (or even when it is already connected to something else). The audio quality is also terrible. I like listening to loud music but these things are tinny as heck. It's the only over the ear headphones I've owned that actually hurt my ear drums. The noise cancelling is the worst I've ever experienced. I've gone back to my Quiet COmfort QC35 II's because every time my car hits a bump in the road, the Ultras "bump" the music. I can't lay against anything with them on because the microphone placement for the noise canceling just loses its mind. The only thing these headphones have going for them is the battery life. I can go almost 24 hours without needing to recharge. That said, Best Buy's "no returns" policy on such a shoddy piece of equipment means two things; I will never buy my electronics from Best Buy AND I will not purchase a Bose product again. Another great company brought low by bean counters more interested in churning out the "next great tech with zero QA". Absolutely trash headphones.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Aaron,

      I am sorry to hear that you are disappointed about your QuietComfort Ultra headphones.
      The ear cushions are wearable items that can wear down with time or certain conditions (i.e. temperature, improper storage, type of usage, accidental damage, etc.) It is then recommended to replace them after a certain period, if they start deteriorating.

      Also, if you experience any connectivity or audio issue, please factory reset the headphones, following these steps: https://bose.life/4hO1GbQ

      If it doesn't help, I invite you to contact us directly for additional support: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bose ultra comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, just wish they was a little louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise cancelling headphones at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Super comfortable, great sound, excellent noise cancelling, and all at an amazing price during Best Buy's November tech sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone. Love the quality, and the quietcomfort mode. Its super great, get these headphones if you get the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sound quality is perfect, even my 12 year old was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and unmatched listening comfort. These headphones scream luxurious at all personalized audio levels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose what can I say

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really some great headphones, real comfortable and the sound quality is great. Best headphones I've had so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Nice sound and bass quality. Controls are not complicated and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a great sound! Nice fit over my head; from ear to ear. I love the color, and case that come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Sound Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s incredible the quality of sound. I’ve traveled with them and it is like being in a bubble where the outside noises don’t matter.

    I would recommend this to a friend