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Customer Ratings & Reviews

Your price for this item is $399.00
The comparable value price is $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,470 reviews
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok these headphones are EXTREMELY sound proof! I walked around the mall completely un bothered by everyone's loud talking and screaming. Very nice tool for introverts like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product loved it . Works great and also very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I ever made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is perfect,noises cancellation works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it excellent headphond Bose!! i love it and enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t see much difference compared to the other one but I liked this color so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of it, but it’s great for airplane. Good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tried but no cigar!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really tried to like these. Have the WH1000XM5s. They're a little hard to swallow as well but better than the Bose QC Ultra. Problem is the soundstage. QC earbud twos and Ultras are louder and have a better sound stage. Noise canceling is comparable to the cans for the earbuds. The Bose QC ultra has major connectivity problems as all Bose products continue to. Connectivity problems with the app. Pairing with two devices is painful. In ear sensor works and doesn't work as far as stopping and pausing the music when you take them off. Not worth $430 plus tax on the QC Ultras cans. These are "okay" headphones at best. I returned mine.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, While you have returned your headphones, we can provide technical support for any issue. You mentioned that your are experiencing major connectivity problems. Our product support website can provide many troubleshooting suggestions for any Bluetooth issue: bose.life/3SsqoV1.
      Should you need any further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support. bose

  • Rated 2 out of 5 stars

    Don't buy Just because it's BOSE does mean good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headphones last Aug 30, 2025 for my son. Everything worked well but this week my son told me after he charge the headphones he can't hear any sound anymore. He read reviews from you tube that has the same problem with his headphones. I didn't get the bestbuy warranty because I trusted the company BOSE. Now it's not even 1 month and I don't know what to. It a waste of money!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your thoughts! The Bose QuietComfort Ultra Headphones feature breakthrough Bose Immersive Audio for spatial sound, world-class active noise cancellation (ANC) with custom modes like Quiet and Aware, and CustomTune technology that personalizes sound to your hearing and environment.

      If you're experiencing no sound from your BOSE headphones, here are some steps you can follow to try and resolve the issue:http://bose.life/4np9ALp

      If you need further assistance about the warranty, feel free to reach out to us through this link: http://bose.life/globalsupport

      Nj - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Glad I upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! I’d had the previous model for years but these are a huge upgrade!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Older Quiet Comfort model is better than this one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very nice but after wearing it for a while I can really feel it digging into my head so definitely returning it. I also wanted something that has a mute mic button for zoom/team's call. This model doesn't support that and the volume slider touch bar is terrible and hard to find. I like the older model of quiet comfort much better than this ultra version.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ashley, sorry to hear your QuietComfort Ultra Headphones felt uncomfortable, though you did like the look of the Diamond Edition! While it's true that comfort is subjective, these headphones are designed to fit a wide range of customers comfortably. The volume strip is also intended to be easy to operate, and we're sure our customers will love it once they get used to it. Simply swipe up to increase volume or down to decrease it. To quickly increase or decrease the volume, use a long swipe on the volume strip. You can also touch and hold the strip to use your Shortcut. I hope this information is helpful! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Wow! Well worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ultra earbuds, took them back because they kept falling out. So i bought these. I don’t regret it going on a trip tomorrow gonna make that plane ride more pleasurable 

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but doesn’t fit hear perfectly. Noice is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em!! Couldn’t have picked anything better !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great purchase process with Best Buy simple but effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product used on a daily! Best gift to myself over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but some issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it refurbished it sounded like it has some connections issues

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PASS ON THESE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, where to start. These, for the price they are just simply are not worth it. If I had pictures I'd show you the damage caused after one a week and a half of 8 hour use, 5 times a week. The inner ear muffs were quickly falling a part and if I'm being honest? The ulUltra Quiet is a far fetch for these. If you work in a warehouse these are NOT for you. You hear EVERYTHING. I will be honest though, the app for these was very easy to navigate and that's probably the only good thing I saw in these. If I could make a suggestion: JBL Tour Pro earbuds are WAAAAY better for an even better price bracket. These just didn't cut it, save your money and get something else with your cash.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ever,

      Thank you for sharing your experience with the QuietComfort Ultra Headphones.
      I am glad to hear that you love how easy the app is to use to personalise your headphones.
      Please note that the ear cushions are wearable items that can wear down with time or certain conditions (i.e. temperature, improper storage, type of usage, accidental damage, etc.) It is then recommended to replace them after a certain period, if they start deteriorating.
      You can find replacement on our website: https://bose.life/4mTZ0vV

      If you need any further assistance, you can always contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my husband. He absolutely loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE Ultra Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding fidelity. Crisp high frequency and powerful base response.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But is too expensive and the color are sooo Beutyf

    I would recommend this to a friend