Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.00
The comparable value price is $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2470 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,470 reviews
  • Rated 4 out of 5 stars

    Mr. K

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones have an Outstanding appearance, and the quality is among the highest. This is consistent with what is expected from the brand, “Bose”

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Headphones ONLY when they work (no sound)

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First boot of the headphone noise-cancelling and sound is great. But soon after the headphones will get in a state that crash often where there will be no sound at all. The ONLY way out of this state if to FULLY drain the battery, but when the headphones are in this no sound crash state, it is almost importable to do so. It does not matter if you get a replacement (the replacement will soon do the same thing) or a factory reset (there is no true factory reset option). Many times to get sound back (but will still be in the crashing state) I leave them plug in for hr's. Each time I need to leave them plug in longer and longer. (Ex 1hr → 1.5hr → 2.5hr → 5hr → 12hr → Gave up and called them dead) It became of this problem, I was never able to drain the battery of the headphone pass 50% before the headphone would crash. Connectivity is one of the things that would prevent sound from coming back to the headphone when in the no sound state (in the app will show info about the headphone like if they are charging).

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you very much for your review of the QuietComfort Ultra Headphones!

      While I'm happy to hear that you enjoyed the noise-cancelling functionality of your headphones and the Bose sound, I'm surprised to hear about the audio "crashing" in the way you've described. This shouldn't happen, and may be a sign of your pair of headphones being defective. What you can try - as well as an exchange of the headphones - is pairing a different Bluetooth device to the headphones. It has been known for the connected Bluetooth device, rather than the headphones themselves, to cause this type of audio issue.

      Our customer support team will be very happy to assist you further, if required. Please get in touch with us here: https://support.bose.com/s/get-help-landing-page?language=en_US

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Couldn't last two years smh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always delicate with this headset, taking it off and using it without any reckless behavior. I feel like it's the plastic construction which is ridiculous for headsets as plastic doesn't stretch well. But already broke into three places around the headband. I can no longer use this and I paid over for $400, for something like the crappy PS elite which is $160 and breaks the same way

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Chris, thank you so much for sharing your experience, we truly appreciate your feedback. We're sorry to hear about the trouble you've had with your QuietComfort Ultra Headphones. That’s certainly not the experience we aim to deliver, and we’d love the opportunity to make things right.

      While there are many factors that can affect product durability, proper use is one of the most important, and it sounds like you've been very careful with your headset.We’re here to help and ensure your headphones perform as intended. Please connect with us through this link so we can take a closer look: https://bose.life/48EXztC

      Looking forward to assisting you!

      Klariss - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not the best choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive headphones should be the best headphones! This isn’t the case with this model. Sound quality is good, but not the best choice when compared to Sony or Apple. I tested all 3 brands and decided to stay with Apple. Sorry Bose, but you aren’t longer the Best out there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love these head

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, but only because of Gino in your Duluth store. And why is there no place to praise an employee? That is really bad that there is no place for me to praise a person as opposed to a product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far undeniable!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good when they work properly. They never automatically connect to my IPhone, they week 80% battery life who put them down “and “ plugged them in. She I unplugged them, they were completely dead.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello and thank you for your review, I am glad to hear you are enjoying the sound!
      If your battery is no longer charging here are a few things you can try https://bose.life/4ajOjMH.


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband bought a different brand after reading reviews and was NOT happy withem at all. I told him he wasn't going to be happy because they werent BOSE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned. Sturdy construction, easy headphone control via the app or buttons and different equalizers via a touch button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase I have no regrets about this decision and purchase I would recommend this purchase to anyone interested in a good quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100/100

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My absolute go to whether for the gym or just a cruise on my bike

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for Gaming

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Not great for PC gaming with mic. The microphone is not the greatest quality. When I joined a voice chat, the quality of the audio dropped significantly. Fantastic headphones, but ultimately, not a great gaming headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound and build quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all, ho for it. I have bery hogh end headphones and i was not expecting much, but to my surprise these are bery good Bluetooth headphones for work and music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them! the app is finicky though

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of over the ear headphones and I have to say I'm impressed :) the immersion feature is my favorite! the app for them is very hit and miss though, and would be excellent if didn't disconnect from the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy return and very helpful good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star rating!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son, and his feedback is nothing but great! He's very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great headphones only downside for me personally is the bass. Wish it had more thump in that dept

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and returned going off reviews, wasn't pleased with bass or noise canceling. I expected more from Bose especially with this price tag. Nice quality feel and other than that might be a good fit for others but I like a bass heavy headphone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound abs very easy to setup and operate. I love how it automatically turn off or pause if you have to take off and then resume when you put back on your head. The only complaint is the quiet mode is not 100% silent. There is some outside noise but very minor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love them, she wanted a different brand but I surprise her with this one and she was more happy with this one then the one she said she wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOHAMMAD ULLAH

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE ITEM AND SERVICE FROM BEST BUY I LIKE TORECOMENTED BUY FROM BEST FROM EVERTY THING

    I would recommend this to a friend