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Customer Ratings & Reviews

$399.00
Save $30.99
Comp. Value: $429.99

Customer reviews

Rating 4.7 out of 5 stars with 2683 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,683 reviews
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset it is well built and lightweight. It is comfortable on your head and well padded to the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise blocked!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfy. Charge tube is readibably good and the noise blocking is exeptional. I can even mow the lawn while listening to a podcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Wireeless headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headphones, the sound is awesome plus they are really comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fails to cancel noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for their noise canceling properties, so that's what I'm going to focus on. Headphones cancel noise in two ways: Active and Passive. Active cancels it by playing sound waves to counter the sounds around you. It only works with consistent noises like a plane engine or an ac unit. Passive works by physically blocking the noise, it's similar to blocking noise with your fingers. This headset is advertised as having both types and fails at both of them. Best Buy doesn’t have a "specification" for passive noise canceling(PNC), but it does have one for "sound isolating" which is the closest to PNC that I could find. For the active noise canceling, on its strongest setting, it dampens consistent noises, but that's all. It doesn't cancel them out, they are still quite loud. My best example is a vacuum, despite the fact it is a consistent sound, and what the active noise canceling is made for, I still hear the vacuum quite loudly. Even from six feet away, I can hear an average power fan. It fails at canceling noise. As for the sound isolating, it doesn't isolate sound. Wearing the headphones doesn't even dampen noise from close up, unwinding the cord of a vacuum is the same level of volume while wearing the headphones or not wearing them. Dogs barking more than two rooms away is muffled by maybe 20% while wearing them. This level of noise canceling is something I'd expect from 100 dollar, poor quality headphones. Not headphones worth $300 or "$429 competitor's price." Calling this "sound isolating" is negligent at best and willfully ignorant or malicious at worst, I expected better from Best Buy. Don't waste your money, I'm planning on refunding at my first opportunity.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tristan, thank you for taking the time to share such a detailed review. The Bose QuietComfort Ultra Headphones feature advanced spatial audio and world-class noise cancellation, including Quiet Mode for full isolation, Aware Mode to hear surroundings (with ActiveSense to dampen sudden loud spikes), and Immersion Mode for spatial audio with full cancellation.

      We appreciate you pointing out the differences between “sound isolating” and passive noise canceling, and we’ll make sure your comments are passed along to our product team. Your perspective helps us understand where improvements are needed. We’re sorry to hear that the noise canceling performance hasn’t met your expectations. Since active and passive noise canceling can vary depending on the environment and fit, you may find it helpful to adjust the noise cancellation levels through the Bose Music App.

      If you’re experiencing ongoing issues with noise cancellation, here’s a helpful link you can use for more guidance: https://bose.life/3Njnylf

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose, quiet headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought these for a trip overseas. The sound quality and noise canceling was amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom's peace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, love the sound. I can focus on task and knock out background racket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These noise cancellations feature is amazing, use these anytime I’m writing or producing. I absolutely love em.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. Used on 15hr flight and it only used up a quarter of its battery life. The sound was amazing and loved the noise cancelling feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe not for small sensitive heads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point, I was really hoping these were going to be my holy grail headphones but I'm afraid they fall short. There are some really good and a few really annoying things about these that I think you should know before jumping into them. PROS: -The sound is great to my ears. I definitely enjoy immersion mode and feel like I'm getting a rich sound from them. As a disclaimer though, I'm not an audiophile-I just like music. -The look. They're sleek and unobtrusive. Not bulky at all. -The auto off function. They know when they're not on your head and go to sleep accordingly. They also turn all the way off after a set amount of inactivity. Appreciate this from a battery saving standpoint. -Best in class noise cancellation. Almost freaky how little of the outside world I can hear if I choose to. CONS: -I have a head that most headphones seem to be just shy of fitting. These fit better than the Razer Blackshark V2 Pro headphones I was using previously (those were WAY too low on my ears), but for it to totally fit I would need to be able to make them a little smaller than their smallest fit. It's subtle but if you have a small head you should be aware. -Charging. Why on EARTH can I not listen to my $400 headphones while they're charging?? In 2024?? This is really annoying. If you connect to a USB while they're on, they no longer use their own battery but they don't actively charge. My previous much cheaper headphones were able to do this, I don't think it should be that crazy of an ask, especially because when the computer is on that means I'm on it and presumably needing to use the headphones and when I'm no longer on it and the headphones are freed up for charging the computer is now not able to charge because it's off or hibernating. One of the top annoying things about these. -Clamp. After a few hours, these do hurt my ears. I actually think even though the Razer headphones were heavier monsters they didn't cause me pain like this and I guess it's down the clamp. That noise cancellation does require a seal, after all. Overall for my needs, fit and comfort was one of my top priorities and I would say if it's one of yours and you have a small sensitive head, these aren't quite the right headphones for you. I'm keeping them, but only because I threw out the box before realizing I'd probably want to return them. As an aside though, my husband has these too and he loves them. His head is larger so the fit is better for him and he doesn't really get the kind of ear pain that I do.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jaclyn, I'm glad you like several features of the QuietComfort Ultra Headphones, such as the sound (especially the Immersion modes), the design and the noise cancelling!

      I am very sorry to hear that the headphones don't quite fit you. While we endeavor to make headphones that will fit most heads, it is true that the fit is subjective to the customer. The same is true for comfort - while our aim is to make headphones that can be worn for long periods of time, it may be that some users need to take them off for a break here and there (I have this experience myself, and not only with Bose headphones).

      Lastly, although the headphones cannot be charged and used at the same time, a quick 15-minute charge will power the headphones for up to 2.5 hours with Immersive Audio set to Off (or up to 2 hours with it on). This is very useful for when the headphones' battery level is low.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality ever and i love that when i put these on all i can hear is what im listening to & not the outside world

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best NC headphones under $300 in Blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color Super light and comfortable Noise cancelling is good Sound quality is good. More bass than expected Overall for the price (under $300 after tax) I think this is the best pair of headphones for the money wish it supported USB c audio Bose still sticks to 2.5mm instead of 3.5mm Battery life could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a few different headphones before that and I would say this is the best headphone I’ve found to provide a great Noise Cancelling and comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try the Immersive Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever experienced. I use them on the plane, and I'm in my own little world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound, great noise cancellation. Great value and purchase at the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is totally worth the money spent. Outstanding sound quality and the noise cancelling is awesome! They are also comfortable to wear and fold up nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and very comfortable to wear for long periods of time. Noise concealing is exceptional as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Perfect Bose Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Bose customer for over fifteen years now. I have never been disappointed with any of their products. Perfect headphone for use around the house or while on a walk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is the Boss

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, fit, performance, quality - exceeds expectations. I highly recommend. I mainly use it while at the gym and its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QuietComfort Ultra Wireless noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very comfortable, good sound, ease of connecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersive mode is insanely good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is incredible, but when you flip on the immersive mode it will blow your mind. Super light and seemless pairing to multiple bluetooth devices!

    I would recommend this to a friend