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Customer Ratings & Reviews

Your price for this item is $399.00
The comparable value price is $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2442 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,444 reviews
  • Rated 1 out of 5 stars

    Never again, BOSE.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones since April 25' and the ear cups have already begun to disintegrate/split. The connectivity issues mentioned in other bad reviews are not embellishing. These headphones come with all sorts of fancy "automatic features". If I take off the right ear cup it pauses my music. It also screws up my VOIP applications, starts auto playing browser tabs that I have open, messes up connection to my phone during phone calls, etc. Numerous times I've pressed the on/off button and just gotten zero response. So I have to take them off completely, set them down for 30 seconds, then put them back on before they detect they're being worn. If I turn off a device they were connected to, they will endlessly seek that device despite telling it to connect to something else (or even when it is already connected to something else). The audio quality is also terrible. I like listening to loud music but these things are tinny as heck. It's the only over the ear headphones I've owned that actually hurt my ear drums. The noise cancelling is the worst I've ever experienced. I've gone back to my Quiet COmfort QC35 II's because every time my car hits a bump in the road, the Ultras "bump" the music. I can't lay against anything with them on because the microphone placement for the noise canceling just loses its mind. The only thing these headphones have going for them is the battery life. I can go almost 24 hours without needing to recharge. That said, Best Buy's "no returns" policy on such a shoddy piece of equipment means two things; I will never buy my electronics from Best Buy AND I will not purchase a Bose product again. Another great company brought low by bean counters more interested in churning out the "next great tech with zero QA". Absolutely trash headphones.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Aaron,

      I am sorry to hear that you are disappointed about your QuietComfort Ultra headphones.
      The ear cushions are wearable items that can wear down with time or certain conditions (i.e. temperature, improper storage, type of usage, accidental damage, etc.) It is then recommended to replace them after a certain period, if they start deteriorating.

      Also, if you experience any connectivity or audio issue, please factory reset the headphones, following these steps: https://bose.life/4hO1GbQ

      If it doesn't help, I invite you to contact us directly for additional support: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These made inflight noise non-existent. While others were watching TV at home, I could listen to audio book quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product. Pure luxury for the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great all-around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear cups and headband feel soft and balanced. great all-around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    u won’t regret it if u someone who lovew comfort and quite , isolates you completley

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with the build quality you’d expect from Bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind of magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones,Bose is a reputable company with great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply excellent. Solid build quality and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, superb sound abd anc, easy connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these!! Noise cancelling must work well because he never hears me lol

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Sound Quality using Bluetooth on PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really comfortable, and the sound quality seems great on my phone. However, when I connected it to my PC via Bluetooth the sound quality wasn't very good at all. It may be because it has to be connected to the mobile app for you to manage the headphones. I wish they had worked well with my PC because I loved them but the sound quality for my PC was a must for this price.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Chris,

      I am glad to hear that you love the design, comfort and sound quality of your QuietComfort Ultra headphones. You should get the same audio quality if you connect the headphones to your PC, so please make sure both the headphones and your PC are up-to-date.

      For further assistance, do not hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Open box savings win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even as opened box. Amazing noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved these headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my Boyfriend and he absolutely loved them. He enjoyed them more while playing the games and music. Noise cancellation is a greatest feature in these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1PAINTCO.com approved Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphone sound experience this listener has ever had. Blue tooth and wire included. The touch voume and auto track stop when removing the headphones exceedes this customers expectations. Dont wait for these to be on sale as each day you will miss this excellent sound experience from a head set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long lasting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, just wish they were more stable on the head

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is superb you barely hear anything outside of the headset on full setting. Takes a bit of getting used to but really like them so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is excellent on these! Sound quality is great too. You can customize EQ and other settings on the Bose App

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can’t hear you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job blocking noise! These are a must for airplane travel. They are very compact and easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. I really love the color as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, incredibly comfortable and lightweight.

    I would recommend this to a friend