Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$399.00
Save $30
The comparable value is $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2813 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the exceptional sound quality and overall comfort of these headphones. Users also frequently highlight the long-lasting battery life, lightweight design, and reliable connectivity as standout features. While the product is highly regarded, some individuals have noted that the maximum volume level is lower than expected and the price point is relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,813 reviews
  • Rated 5 out of 5 stars

    comfortable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good product overall id say worth the price. happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not perfect.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Bose quality as expected. Only reason for 4 stars instead of 5 is the user interface with an Iphone is not as smooth as you would expect. Overall very solid headphones though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is what I was looking gir

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best! I have three of these I got one as a gift and I love thrm

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're okay

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay, but they don't even approach the performance of the Apple AirPods Max. There are noticeable delays to start reproducing quick and sudden sounds. When you put your iPhone on standy, for example, there's a lock sound. These headphones struggle to play this lock sound, often missing it entirely (it is never heard). They also often clip words that I need to hear when studying languages on apps such as Duolingo. Also, the quality of noise cancelation is lousy compared to my AirPods Max. This was my first and last time buying Bose headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get yourself one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one!! When i have it on, i seem to forget the world, just me and my music. Cleaning, relaxing, sleeping - love love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! Well worth the money

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ultra earbuds, took them back because they kept falling out. So i bought these. I don’t regret it going on a trip tomorrow gonna make that plane ride more pleasurable 

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I mean it’s alright

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is pretty much mediocre excluding anc. Comfort is fine but they’re hot and heavy after a while, not good gym headphone. Sound quality is best by other major players

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your thoughts on the QuietComfort Ultra Headphones. They deliver excellent ANC, refined comfort, and improved padding, giving users a high‑quality and immersive listening experience. However, they’re not designed for gym use, as they can feel warm and heavy during active movement.

      If you’re looking for something lightweight, secure, and truly gym‑friendly, I’d highly recommend trying the Bose Ultra Open Earbuds. They’re designed to stay comfortably clipped on, keep your ears open for awareness, and avoid the heat and bulk that over‑ear headphones can cause during workouts.

      You can check them out here: https://bose.life/4qGXvCO

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv these at the gym and around the house. Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bose phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Best headphones i have. Might be a little expensive but its so worth it that they might higher the price. Thats what i think.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Iphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but doesn’t fit hear perfectly. Noice is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good for watching movies late at night. They are accurate with a big sound stage perfect for movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box immaculate

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these Bose QC ultras for my wife. Open box. Excellent condition. As advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and really reliable! Nicely chosen color. I would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best travel companion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Been using it on flights and i cant believe how i used to fly without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed these headphones. A key selling point for me was the awareness mode and , so and delivers as advertised.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Phenomenal headphones recommend. Works great with iphone

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Bose QC Ultra: Premium Price, Poor Performance

    |
    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] After seven months with the Bose QuietComfort Ultra Headphones including countless domestic flights and multiple international trips I can confidently say I regret buying these. I came from the Sony WH-1000XM2, and honestly, I should’ve stuck with my seven-year-old Sony's or waited for the WH-1000XM6. The QC Ultra is nothing but an expensive disappointment. Battery Life? Embarrassing. These headphones somehow burn through battery even when you turn them off. I can flip the power switch via the Bluetooth button, see the LED die, set them down, and still wake up to a dead battery the next morning. On travel days, it’s infuriating. My XM2s never did this not once. ANC? Horrible for Movement. Any movement such as walking, chewing, turning your head, shifting in your seat causes this awful popping, thudding, or pressure shift. It completely shatters immersion. It’s so distracting that I’ve stopped using them for anything other than sitting perfectly still on a plane. Call Quality? Straight-Up Bad. Bose advertises “crystal-clear calls,” but the real-world performance is downright miserable. During a recent FaceTime call with my daughter, I was constantly being asked to repeat myself or worse, she couldn’t hear me at all. For something this expensive, that’s unacceptable. Background noise leaks in, voices cut out, and the microphones struggle with even the lightest breeze. Using these for calls feels like a downgrade from AirPods, speakerphone, or literally anything else. Connectivity? Finicky at Best. Random Bluetooth dropouts, audio desync when switching between devices, and the annoying tendency to auto-pair to the wrong device the moment you turn them on. Switching between phone, iPad, and laptop feels like playing roulette. Spatial Audio? More Gimmick Than Innovation. The head-tracking features are disorienting, inconsistent, and drain battery even faster. Most people turn it off immediately, and I don’t blame them it adds nothing but annoyance. And No, I’m Not a Sony Fanboy. I just want a premium product to work like a premium product. These do not. Every flight reminds me how badly I wish I’d waited for the Sony WH-1000XM6 instead of taking a chance on Bose’s hype machine. Never again. These will be my first and last Bose headphone purchase. Don’t waste your money, I should have waited for Sony's or bought anything else.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Stephen, thank you for taking the time to share such detailed feedback with us, we truly appreciate it. Your input is valuable and helps us identify areas where we can improve.
      The QuietComfort Ultra Headphones are designed with advanced features such as spatial audio, adaptive noise cancellation, and multi-device connectivity. However, we understand these can feel different compared to traditional models, and issues like battery drain, ANC sensitivity to movement, and call quality are not experiences we want you to have.
      To help, we recommend:
      Checking for firmware updates in the Bose Music app, as these often resolve battery and connectivity concerns.
      Resetting Bluetooth connections to improve pairing stability across multiple devices.
      Adjusting ANC settings in the app, which can reduce the pressure effect during movement.
      We want you to enjoy the reliable performance and comfort Bose is known for, and we’ll continue to support you in getting the best experience possible.

      Gem - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great bose

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time to these amazing headphone it was worth the wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio immersion to a whole other level

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose sure is at the top of their game with these headphones. Wife is quite pleased with her pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok these headphones are EXTREMELY sound proof! I walked around the mall completely un bothered by everyone's loud talking and screaming. Very nice tool for introverts like me.

    I would recommend this to a friend