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Customer Ratings & Reviews

$399.00
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The comparable value is $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2813 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the exceptional sound quality and overall comfort of these headphones. Users also frequently highlight the long-lasting battery life, lightweight design, and reliable connectivity as standout features. While the product is highly regarded, some individuals have noted that the maximum volume level is lower than expected and the price point is relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,813 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Boss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very sleek nice color, but I wish it was much louder thinking of buying a different set maybe beats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones…. I love the pass through option so I can listen to great music AND hear my wife while hanging out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the hearing impaired self. The best I used so far. Reasonably priced also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose doesnt dissapoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I git these on sale and i am happy with them!!!! Use them for traveling.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    They are Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But is too expensive and the color are sooo Beutyf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older pair of Bose and these blew those out of the water! You won't be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, works as intended never had an issue with any of my Bose products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy Them...NOW! Purchased these for my husband and now my son wants to upgrade his pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color! Definitely happy that Best Buy got this color in stock!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone I ever used. Will recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best purchase I have ever made on headsets I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome if you can find on sale, a great buy for consumers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headsets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had QuietComfort headsets for almost 20 years. These are far superior to the old QC15.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like them a lot my issue was best buy had hardly anything else out to sample

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these head

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, but only because of Gino in your Duluth store. And why is there no place to praise an employee? That is really bad that there is no place for me to praise a person as opposed to a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay but battery life is short. Fit is not very good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this headset my other one stopped working so had to replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned. Sturdy construction, easy headphone control via the app or buttons and different equalizers via a touch button.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    So far undeniable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good when they work properly. They never automatically connect to my IPhone, they week 80% battery life who put them down “and “ plugged them in. She I unplugged them, they were completely dead.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello and thank you for your review, I am glad to hear you are enjoying the sound!
      If your battery is no longer charging here are a few things you can try https://bose.life/4ajOjMH.


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Best Headphones ONLY when they work (no sound)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First boot of the headphone noise-cancelling and sound is great. But soon after the headphones will get in a state that crash often where there will be no sound at all. The ONLY way out of this state if to FULLY drain the battery, but when the headphones are in this no sound crash state, it is almost importable to do so. It does not matter if you get a replacement (the replacement will soon do the same thing) or a factory reset (there is no true factory reset option). Many times to get sound back (but will still be in the crashing state) I leave them plug in for hr's. Each time I need to leave them plug in longer and longer. (Ex 1hr → 1.5hr → 2.5hr → 5hr → 12hr → Gave up and called them dead) It became of this problem, I was never able to drain the battery of the headphone pass 50% before the headphone would crash. Connectivity is one of the things that would prevent sound from coming back to the headphone when in the no sound state (in the app will show info about the headphone like if they are charging).

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you very much for your review of the QuietComfort Ultra Headphones!

      While I'm happy to hear that you enjoyed the noise-cancelling functionality of your headphones and the Bose sound, I'm surprised to hear about the audio "crashing" in the way you've described. This shouldn't happen, and may be a sign of your pair of headphones being defective. What you can try - as well as an exchange of the headphones - is pairing a different Bluetooth device to the headphones. It has been known for the connected Bluetooth device, rather than the headphones themselves, to cause this type of audio issue.

      Our customer support team will be very happy to assist you further, if required. Please get in touch with us here: https://support.bose.com/s/get-help-landing-page?language=en_US

      Warm regards
      Fiona M. - Bose Customer Support bose