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Customer Ratings & Reviews

$399.00
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The comparable value is $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2813 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the exceptional sound quality and overall comfort of these headphones. Users also frequently highlight the long-lasting battery life, lightweight design, and reliable connectivity as standout features. While the product is highly regarded, some individuals have noted that the maximum volume level is lower than expected and the price point is relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,813 reviews
  • Rated 5 out of 5 stars

    Very good for music and movie lover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best recommended music and movie lover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the item as expected and delivery was very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband bought a different brand after reading reviews and was NOT happy withem at all. I told him he wasn't going to be happy because they werent BOSE!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose QC Ultra-Lunar Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Sony XM5, and the battery life is not as good. I do enjoy the immersion feature, but honestly, I don't think it's worth the price difference. I also don't particularly like that if you take one ear off, it shuts off and eventually disconnects. I will say, though, that the touch feature hasn't gone out.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for your feedback regarding the Bose QuietComfort Ultra. I apologize that the battery life hasn't met your expectations and that you're experiencing issues with the auto-pause feature, especially when you take one earbud out, which causes it to turn off and disconnect.

      Please refer to this link for troubleshooting assistance: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-in-ear-detection?language=en_US

      If the issue persists, please don’t hesitate to reach out to us for further assistance.
      https://global.bose.com/en_us/index.html


      Kelly - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Get them !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones i use them for the gym work and for gaming !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would highly recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift for my girlfriend and she loves it, won’t stop raving about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent. Returned due to price change

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as price changed the next day and best buy would not match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Only thing is they will fall off during workouts. Great for plane rides!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wow these SUCK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hadphones are the biggest piece of garbage I have purchased in the past 20 years - i think next to the Commodore Amiga computer in the late 80s, I have never experienced such a failure in technology as these overpriced crap headphones. *Bose* whoever worked on this project - Fire them. I have been a 15+ year dedicated customer of your products until now. the fact that you released such a shotty janky piece of product to production after having a track record of excellence makes me think/know you've lost it. Anyone who purchased these and wrote a good review, click down a level and see how it drops connections ALL the time, The extremely poor and ponderous interaction with everyday apple products leaves one feeling they're in the stone age all of a sudden; how the once amazing noise cancelling wireless Bose headphones now feel like it's hit or miss whether or not they will simply connect to my bluetooth products or not like every other Bose headphone has but this one can't seem to without going through a ponderous procedure that sometimes works and sometimes doesn't'. This loyal Bose cusotomer is switching to Sony *Permanently*.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Brandon, thank you for taking the time to share your experience with us. We truly appreciate your many years of support as a dedicated Bose customer, and we’re very sorry to hear how disappointed you feel with your Bose QuietComfort Headphones. We understand how frustrating it must be to deal with frequent disconnections, inconsistent Bluetooth performance, and noise‑cancelling issues, especially when you’ve trusted our products for over 15 years. This is absolutely not the experience we want you to have, and we sincerely apologize for the frustration and inconvenience this has caused. Your feedback is important, and we take it seriously.
      We want to make this right.

      To ensure you receive the proper assistance and to explore all available options, we kindly ask that you contact our Bose Support Team directly. They will be able to review your situation in detail and help determine the best next steps for your QuietComfort Headphones.

      You can reach them through the link below:

      https://bose.life/4qzCo4y

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase I have no regrets about this decision and purchase I would recommend this purchase to anyone interested in a good quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose sound cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose - my dog ate my old ones but the new ones are better!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound and build quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all, ho for it. I have bery hogh end headphones and i was not expecting much, but to my surprise these are bery good Bluetooth headphones for work and music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Not great for PC gaming with mic. The microphone is not the greatest quality. When I joined a voice chat, the quality of the audio dropped significantly. Fantastic headphones, but ultimately, not a great gaming headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem ok so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality seem good maybe a little less than previous pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity and easy set up. Sound is the best in the biz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box is the S*&^!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box, but brand new. Love it. Thank you BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product keeping it true to its Brand and quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    iPhone doesn’t connect well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable the only issue is that it doesn’t connect well with iPhones. If you have iPhones you have to buy air pod max.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Privacy reality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them they great is exactly what I expect from Bose

    I would recommend this to a friend