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Customer Ratings & Reviews

$399.00
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The comparable value is $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2813 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the exceptional sound quality and overall comfort of these headphones. Users also frequently highlight the long-lasting battery life, lightweight design, and reliable connectivity as standout features. While the product is highly regarded, some individuals have noted that the maximum volume level is lower than expected and the price point is relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,813 reviews
  • Rated 2 out of 5 stars

    Don't buy Just because it's BOSE does mean good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headphones last Aug 30, 2025 for my son. Everything worked well but this week my son told me after he charge the headphones he can't hear any sound anymore. He read reviews from you tube that has the same problem with his headphones. I didn't get the bestbuy warranty because I trusted the company BOSE. Now it's not even 1 month and I don't know what to. It a waste of money!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your thoughts! The Bose QuietComfort Ultra Headphones feature breakthrough Bose Immersive Audio for spatial sound, world-class active noise cancellation (ANC) with custom modes like Quiet and Aware, and CustomTune technology that personalizes sound to your hearing and environment.

      If you're experiencing no sound from your BOSE headphones, here are some steps you can follow to try and resolve the issue:http://bose.life/4np9ALp

      If you need further assistance about the warranty, feel free to reach out to us through this link: http://bose.life/globalsupport

      Nj - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Autism approved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my autistic friend and they were very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capacitive volume Sensors.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose QC Ultra headphones have many different features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! This series is made well and durable too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Musicians comments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for both the music and especially the outside noise reduction. As a professional musician I am very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever. Love these headphones. Recommended

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to justify the asking price. You can get comperable headphones for much less.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money buy that I will totally do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone works great! I use them a lot at the gym

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty amazing. Battery life could be better though. Would love to have the all have a function for turning it off other than sleep.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn't last two years smh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always delicate with this headset, taking it off and using it without any reckless behavior. I feel like it's the plastic construction which is ridiculous for headsets as plastic doesn't stretch well. But already broke into three places around the headband. I can no longer use this and I paid over for $400, for something like the crappy PS elite which is $160 and breaks the same way

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Chris, thank you so much for sharing your experience, we truly appreciate your feedback. We're sorry to hear about the trouble you've had with your QuietComfort Ultra Headphones. That’s certainly not the experience we aim to deliver, and we’d love the opportunity to make things right.

      While there are many factors that can affect product durability, proper use is one of the most important, and it sounds like you've been very careful with your headset.We’re here to help and ensure your headphones perform as intended. Please connect with us through this link so we can take a closer look: https://bose.life/48EXztC

      Looking forward to assisting you!

      Klariss - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bose Failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra headphones are their flagship headphone, coming in at nearly $400msrp. These headphones are the new cornerstone of Bose's TOP SHELF identity. Unfortunately, Bose fumbled with the release of the QC Ultra. These headphones gave me the ich for Bose. There are plenty of reviews that highlight good things about these headphones. There are only a few that call out the following: -Onboard audio processing creates a noticeable latency while watching video content. Wired connections also have a noticeable latency. -This product cannot be used for FPS video games due to the audio latency. -The headphones require a charge even when directly plugged into the audio cable. - The sound quality sounds manufactured - The foam pads feel delicate - The arms are pinch points - The controls are confusing. This is likely Apple's fault because of their walled garden. - The tactile button sounds annoyingly loud. The power button does not.. which was an odd choice - The start-up sound and battery level indicator sound like loud and booming 2001 Mercedes voice control assistant. - I experienced sound fatigue while listening to these headphones. - The headphones introduce a ridiculous amount of latency in zero-latency monitoring environments. (I have the HD6xx in my setup, but I wanted to see how the QC Ultra performed in the environment. The QC headphones failed because of the latency issues, and I didn't expect Bose to sound as good as the Sienhiesser. That would have been unfair.) I did not buy these headphones expecting quality sound; I needed them for general use, but the latency, crap controls, sound fatigue, and lack of QC (quality control) are enough to return them and never look back. To Bose: I'm disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough it for my self, I love it, but you need creative account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to setup. Would buy this again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Making a crackling noise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earcup makes a cracking noise. I’ve returned once (thank you Best Buy total protection plan) and got another one. Unfortunately, had the same problem. I’ve owned Bose headphones for years. Is anyone else havng this problem?

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear your QuietComfort Ultra Headphones are making a "cracking" sound! It's certainly odd for this to happen with two different sets of headphones. One thing to try is a reset of the headphones; to do this, connect a USB-C cable to a power outlet, then press and hold the Power/Bluetooth button on your headphones. Whilst holding the button, connect the USB-C cable to the left earcup. The Power light on your headphones will quickly blink twice. After 2 seconds, release the Power/Bluetooth button. If that doesn't help, then our support team will be happy to go through further troubleshooting with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice nice nice nice nice nice nice nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose quality is there but I really wasn’t too impressed. Not very comfy if worn for a long time. They probably won’t be my go to for bluetooth audio, it’s probably just a personal preference, I’d rather use ear buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Candy, I'm sorry to hear the QuietComfort Ultra Headphones didn't quite meet your expectations. Some customers may find a new product a little uncomfortable to start with, but over time this issue tends to go away. Keep trying the headphones, and if there is anything else we can help with, then don't hesitate to reach out. Thanks! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Ultra Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Only issue is that I have to push the sides all the way down or they won’t fit in the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam enjoying my boss headphones with I buy from Best Buy

    I would recommend this to a friend