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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1923 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers consistently note that these headphones offer exceptional sound quality and provide a comfortable experience, even during extended use. Users also appreciate the long-lasting battery life, lightweight build, and convenient foldable design. While the overall reception is positive, some individuals have expressed a desire for higher maximum volume levels, more pronounced bass, and a more accessible price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,923 reviews
  • Rated 5 out of 5 stars

    Momentum 4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones! I had the bose, apple, and sony xm4, this have amazing sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QuietComfort Ultra headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. I already have two of the last versions of their top of line headphones and I love them. But these put tose to shame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Is amazing. But the ear padding began tearing off like 1 year in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this head phones, easy to use, great sound, well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Highly recommend. Life changer. You won’t regret this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose continues to improve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new Bose headphones are great, the sound has improved from the last generation of headphones. As far as I am concerned, Bose is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quiet and music feature. Very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing sound! But not out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to look around on-line how to make these sound better, as they did NOT sound good with the Bose app. My recommendation is to download the Wavelet app, and it sounds soooo much better. After tweaking it for the app, this definitely the best pair of headphones I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones i would recommend to anyone looking for a quality headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation is amazing. Sound quickly is top notch. Best purchase of the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is excellent on these! Sound quality is great too. You can customize EQ and other settings on the Bose App

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. Easy to use. auto turn on is nice. aware mode is good for in the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Quiet Comfort provides an incredible sound that is clear and neat, enhancing your music experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quiet(ish) Comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, comfortable, and easy to stow away. Noise-cancelling is not as good as it should be for $329. I could hear just about everything happening around me on flights, even with noise-cancelling at max level. When I would turn my head or look down the sensor would malfunction at times, and it would cut the sound from the headset. The price point is a bit excessive compared to other brands that perform better with noise-cancelling tech. They are light and easy to travel with, but the durability lacks. Overall- Good, not great, at that price point.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kyle, I'm glad you like some aspects of the QuietComfort Ultra Headphones' design. While noise cancelling is not designed to block out 100% of noise around you (as e.g. emergency sirens or important announcements should remain audible), I'm sorry you don't feel the noise cancelling is working effectively in general. Make sure the earcups are seated tightly enough against your head, and also visit btu.bose.com, to see if your headphones have an update available. As for the audio issue you mentioned, we'd like to take a closer look at this and your setup, to see what can be done here. Our support team will be happy to assist you, see here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones, Expensive but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones and finally have upgraded features like a transparency mode and immersive audio coming from the QC 35s. If you can stomach the price, it's worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose still leads in the best NC headphones I originally purchased Sony M5 and was really disappointed on both sound and ease in connecting to Bluetooth. This is my 2nd Bose NC headphones and exceeds my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headphones I’ve ever bought. I dare say they’re not headphones, but an Experience. I put them on in the morning before work, and barely notice any noise around me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought those for travel ... works so well .. very comfortable over the ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The active noise cancellation on these headphones are what makes them worth the price, and the new Bose Music app lets you make additional customizations to the way these function, including creating your own profiles for ANC.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again, BOSE.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones since April 25' and the ear cups have already begun to disintegrate/split. The connectivity issues mentioned in other bad reviews are not embellishing. These headphones come with all sorts of fancy "automatic features". If I take off the right ear cup it pauses my music. It also screws up my VOIP applications, starts auto playing browser tabs that I have open, messes up connection to my phone during phone calls, etc. Numerous times I've pressed the on/off button and just gotten zero response. So I have to take them off completely, set them down for 30 seconds, then put them back on before they detect they're being worn. If I turn off a device they were connected to, they will endlessly seek that device despite telling it to connect to something else (or even when it is already connected to something else). The audio quality is also terrible. I like listening to loud music but these things are tinny as heck. It's the only over the ear headphones I've owned that actually hurt my ear drums. The noise cancelling is the worst I've ever experienced. I've gone back to my Quiet COmfort QC35 II's because every time my car hits a bump in the road, the Ultras "bump" the music. I can't lay against anything with them on because the microphone placement for the noise canceling just loses its mind. The only thing these headphones have going for them is the battery life. I can go almost 24 hours without needing to recharge. That said, Best Buy's "no returns" policy on such a shoddy piece of equipment means two things; I will never buy my electronics from Best Buy AND I will not purchase a Bose product again. Another great company brought low by bean counters more interested in churning out the "next great tech with zero QA". Absolutely trash headphones.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Aaron,

      I am sorry to hear that you are disappointed about your QuietComfort Ultra headphones.
      The ear cushions are wearable items that can wear down with time or certain conditions (i.e. temperature, improper storage, type of usage, accidental damage, etc.) It is then recommended to replace them after a certain period, if they start deteriorating.

      Also, if you experience any connectivity or audio issue, please factory reset the headphones, following these steps: https://bose.life/4hO1GbQ

      If it doesn't help, I invite you to contact us directly for additional support: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose