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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1923 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers consistently note that these headphones offer exceptional sound quality and provide a comfortable experience, even during extended use. Users also appreciate the long-lasting battery life, lightweight build, and convenient foldable design. While the overall reception is positive, some individuals have expressed a desire for higher maximum volume levels, more pronounced bass, and a more accessible price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,923 reviews
  • Rated 3 out of 5 stars

    Nice but

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes this weird interference noise it’s quite annoying and overpowering. It randomly happens. The setting are so basic but yet complicated. The bass terrible. I think this is more for home theater use then music use. Also the noise canceling isn’t all that great either. Maybe I got a faulty one but so far I think it’s the folding mechanism is good I like that I can compact it into a small bag charges fast battery is decent but I’ve wore for an hr and the battery went from 100 to 75. Definitely not worth the price.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review! The battery life of the QuietComfort Ultra Headphones is up to 24 hours, if you make sure they're fully charged. The settings may be new to you to begin with, but we find that customers quickly accustom to them. If you're not happy with the bass, make sure to try the Equalizer in the Bose app, where you can adjust it to your liking. Also make sure you're in Quiet mode, in order to experience the best noise cancelling, and turn off ActiveSense in the Bose app, as this setting can otherwise alter the noise cancellation levels. A certain amount of hiss is normal in any headphones with active electronics, however if you feel this noise is overpowering, please contact our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best headphone ever had!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was upgraded from QC35, and it was best purchase in 2023. You can enjoy best quality of sound with a doogle for atpX Adaptive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but not for long usage in comparison to 2nd g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation works but outside noise is still clearly audible. The ear cups feel tighter than the second generation of Ultra. I would suggest get the 2nd generation one rather than this one even though its price is higher

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I have been wanting to upgrade and these did not disappoint.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love BOSE products. But this new headphone is not for me. If I tilt my head forward or lean back for more than 5 seconds, they disconnect from whatever I am listening too or watching. Then I have to turn them off and reconnect them to the source again. Very annoying. When they are connected, the sound is awesome. BOSE needs to allow 30 seconds before the connection is broken. Going back to the style I had before this purchase.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Matthew, thank you so much for sharing your experience with us, and for being such a loyal Bose customer. We’re delighted to hear that you’re enjoying the incredible sound quality of your QuietComfort Ultra Headphones. At the same time, we understand how unexpected disconnections can interrupt your listening experience, and we’re here to help.

      Your headphones should stay connected no matter how you move, and there’s no need to restart them to reconnect. We know how important a seamless experience is, especially when you're fully immersed in what you're watching or listening to.

      The good news is that this type of issue can often be resolved by following this quick guide, https://bose.life/3ME6G8p.

      Daisy - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good but disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product. My only and biggest gripe was that there were so many connectivity issues. I would turn the headphones on, and I would have to basically turn them off and back on before they would connect to anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing pair of headphones! Great noice canceling for use at work or travel. The time to tune on/off is a little bit long!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my honest opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound amazing, the build quality looks pretty solid. the only thing i am not a fan of in particular, is the fact you need the app to set things up. a little unnecessary, imo. but, everything else is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife , she loved them and looks fantastic with them on! 10/10 audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosé Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! They do cancel all noises. The sound is great!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Best sound ever

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love these so much. I will say the noise canceling could be a LIIIITLLEEEEEEE bit better, i can’t complain. The sound is incredible and can’t compare to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head phones ever made. Sound quality has to be heard to really appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for studying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! When I’m studying in the library I don’t hear anyone talking. I can seriously concentrate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is very good and I don't mind listening to music for more than 2 hours or maybe more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best battery qualty I’ve had on wireless headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great! As you would expect from Bose product but the build quality needs some work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Bose nc 700 and wanted to upgrade to these. Both headphones are great but I prefer the qc45 ultra. The sound is a little more crisp when the immersion is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    noise canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best nosie canceling headphones..............!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it would lose signal disconnect it was quite frustrating but after the update they have worked fine since would recommend them sound great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT Worth money to upgrade frm the QuiteComforts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice set very similar to the QuiteComfort pair I have had for over four years. There wasn't a Lord variance in the sound quality. I think it's a great purchase if you don't already have the QuiteComforts, but not worth the money to upgrade

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your thoughts! We're glad to hear you're enjoying the new set and that it compares well to your QuietComfort pair, especially after four years of use!

      The Bose QuietComfort Ultra Earbuds deliver a warm, rich, and detailed sound with punchy bass and clear highs, offering an excellent listening experience. We truly appreciate your honest feedback!

      Nj - Bose Customer Support bose