Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1922 reviews
(1,922 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers consistently note that these headphones offer exceptional sound quality and provide a comfortable experience, even during extended use. Users also appreciate the long-lasting battery life, lightweight build, and convenient foldable design. While the overall reception is positive, some individuals have expressed a desire for higher maximum volume levels, more pronounced bass, and a more accessible price point.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but pricy. Sometimes disconnect not sure why but good headphones.
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 3 out of 5 stars
Great ANC but not so good bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose QuietComfort Ultra headphones offer exceptional noise cancellation and a user-friendly app interface. However, the bass quality may not satisfy all audiophiles.
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Happy to hear you like the QuietComfort Ultra Headphones' noise cancellation and the easy-to-use Bose app. If you're not happy with the bass output, don't forget the app has an Equalizer (EQ) section. You can access this by going to the home screen and tapping "EQ". You can then boost or reduce the bass, among other available audio settings. I hope this helps! Warm regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Best headphones ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever owned, Bose hit this one out the park.
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Bose for the win.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top tier all the way Dont doubt just don it. I tried all from the sony to the apple These are the best
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 4 out of 5 stars
Review of new Bose Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have had same sound experience with next down model of Bose or perhaps another brand. In other words, overpriced.
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Look and sound beautiful
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. I use them frequently at work, while gaming, or consuming media during bedtime.
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue
I would recommend this to a friendRated 3 out of 5 stars
foam popping out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after about 4-5 months of use the foam started showing and popping out
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 2 out of 5 stars
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and good noice cancelling from the outside, works best for music and music only. Not very good mic quality and very poor voice isolation. For its price and brand, I expected top-notch performance but was mistaken.
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jose, if you are experiencing issues during calls, I recommend you check out our troubleshooting suggestions from our product support website. You can view these here: https://bit.ly/4mE0PgE. should you need assistance with your headphones, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
Rated 5 out of 5 stars
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, very good acoustics and quality finish
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Crazy Good Quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, BOSE always hits it out of the park!
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
New Standard For Noise Canceling Performance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I have used some amazing wireless headphones before, and my personal bar is set very high, I was still absolutely blown away by how exceptional the performance of these headphones are. The noise canceling and sound quality are the best in their class. Bose Ultra is now the new standard for wireless noise canceling headphones, to which all others will be compared. Bose was one of the original pioneers of noise canceling technology, and they have made some excellent products over the years, but they have found a way to set the bar even higher with Bose Ultra. When wearing them, I feel like I am in my own personal bubble of sound. I was not able to test them on an airplane, but I am looking forward to using them the next time I fly. Sound quality is also excellent. They produce powerful, full-range, high fidelity sound that makes watching movies and listening to music an absolute pleasure. The Bose Music App has a 3 band EQ that can be used to tweak the sound profile to the user's liking. There are also a few sound presets that can be used as well. I preferred the Bass Boost preset and found the bass to be powerful, while still being defined. I enjoyed the Immersive Audio feature for music because it convincingly enlarges the width and depth of the soundstage. Music impressively seems to be coming from all around. Setup is very straightforward. The Bose Music App is recommended since it opens up the advanced features of the headphones. Since I own other Bose products, I was already using the App so all I had to do was add a device. If this is your first Bose product then you will have to download the App and create an account. Theoretically it is possible to use the headphones without the App, but that is not advisable as you would be locking yourself out of many of the advanced features. Battery life is rated at up to 24 hours. I have been using them extensively for several days without needing a charge, so I consider the battery life to be outstanding. The headphones offer a very advanced Bluetooth Multipoint capability. Taping the Bluetooth button on the headphones switches to the next paired available device. This makes switching the primary audio stream from your phone to another device very easy. This is the smoothest Bluetooth switching implementation I have ever used. Switching from device to device can also be done using the App. The App will list the available device and which device is primary for audio. The build quality for these headphones is as good as the sound quality. They are manufactured from high quality components, and are very comfortable to wear. I would describe the ear cushions and head strap as pillow soft. The included hard case is sturdy and provides excellent protection. The case has a small interior sleeve to store cables and accessories. There is also an interior tag that shows the proper way to fold and insert the headphones into the case. Bose has set the bar once again for the wireless noise canceling headphone market. They have completely exceeded everything else that has come before it. They are expensive, but if you want the best noise canceling performance available, then Bose Ultra is what you want to get..
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 2 out of 5 stars
Overpriced for low quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they are noise cancelling should be amazing but I feel like it doesn’t work that well I could still hear my surroundings and other peoples voices and music even when quiet mode is activated I also don’t like that they turn on by themselves when I place them on and the battery is ok
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Manuel, thank you for sharing your feedback. The Bose QuietComfort Ultra Headphones deliver world‑class noise cancellation, quieter than ever before, along with breakthrough spatialized audio for immersive listening, no matter the content or source. Their elevated design and luxe materials provide unrivaled comfort. These headphones also feature on‑head detection: when removed from your head without being turned off, they will remain on for a couple of minutes. However, if they are placed in the case, the headphones should power off, and you’ll need to turn them on again before use. If the noise cancellation isn’t sufficient, you can adjust the level through the Bose App according to your preference. Hope this helps!
Jelyn - Bose Customer Support
Rated 3 out of 5 stars
Bose pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are better than the older versions . I like the fact that you could choose more than one color
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Luis, thank you for sharing your thoughts with us. We’re glad to hear that you find the QuietComfort Ultra Headphones an improvement over the older versions, and we appreciate your feedback about the color options. Offering more choices is part of our goal to let customers enjoy not only premium sound quality but also a design that fits their personal style. These headphones are built to deliver world‑class noise cancellation, immersive audio, and all‑day comfort, so you can enjoy both performance and personalization.
Sophie - Bose Customer Support
Rated 5 out of 5 stars
Bose Quiet Comfort Ultra vs Bose NC 700
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Several years ago, I discovered Bose Quiet Comfort headphones. My first pair wore the QC15 and I have owned every iteration since then. Until now, the best of the best have been the Bose NC700 which are spectacular headphones. Now, I find myself the proud owner of the company’s newest over-ear headset, the Bose Quiet Comfort Ultra. After thorough comparison, I can confidently say that the new Ultra are an upgrade in every way. There is especially one aspect which causes the Ultra to make them an absolutely must-have for music lovers. I will get to that in a moment, but first here are my thoughts on how the NC700 and QC Ultra compare: COMFORT I am very happy to report that the Bose QC Ultra are more comfortable than the NC 700 headphones. They are lighter, there is less clamping force and the headband distributes weight better on the top of your head. I used to consider the NC 700 headphones as the second most comfortable pair of over-ear headphones second only to the QC45. Well, the Ultra now take this 2nd place spot and they are almost as comfortable as the 45. Very Great! NOISE CANCELING Yes, Bose has also improved the noise canceling. When in quiet mode the headphones put you in a place where the world simply disappears. Each iteration of Bose headphones through the years has improved upon the previous in this area. The Ultra are no different. In fact, when I was testing them out my wife was standing 3 feet from me and trying to talk to me. I never even knew she was talking. This has never happened with my older NC 700. SOUND QUALITY The QC Ultra are more of a spiritual successor to the NC700 than they are the QC45. The sound is much more similar to the NC700. What they retain is the excellent clarity and instrument separation. The mids are just as perfectly present. Also the highs have a very pleasing ring without ever sounding harsh. What was great on the 700 but even better on the Ultra is the bass. Bose says that the new Ultra are now taking samples of sound inside the ear ups and then actively adjusts the bass to sound best dependent on the shape of ears, the seal of the pads, etc. This really does make a difference. I wear glass which compromises the acoustic seal. The Ultra compensates for this and makes the bass sound deeper and have a greater punch than my NC700. So, the sound signature overall is better and gets WAY better with immersive audio. But, we are getting to that. IMMERSIVE AUDIO This is the feature! If you are a music lover then this is the feature which gives the biggest incentive to upgrade from the NC 700. Music with immersive audio just sounds better. I have several setups of actual stereo bookshelf speakers around my house. I always preferred a good pair of music monitors over headphones. Why? Because you can hear and imagine the soundstage in front of you. Good recordings place an orchestra or band members several feet from each-other as you listen. With live listening you can hear the music spread throughout the venue and this is what immersive audio on the Quiet Comfort Headphones does. It places the band a couple feet in front of you. It feels like you can point to and reach out and touch the various vocalist and instruments. It is so great! It is exactly like advertised. Immersive audio makes it sound like you are listening to a good pair of speakers in a room acoustically ideal for premium audio. Now that I have heard it, I can never go back to regular headphones. CONCLUSION There is so much more good that I could say about the Bose Quiet Comfort Ultra headphones. The buttons are well placed and are useful - even the touch-sensitive volume slider works well enough! The app also just works and all the needed settings are there to easily adjust. The carrying case looks premium and is compact. It is smaller than the NC700 case and even more compact than the QC45’s storage option. There are some things I do not like about the headphones. For example, immersive audio for movies is still not as good or immersive as Spacial Audio on Apple’s AirPods Max when watching Dolby content. Also, the placement and function of the buttons is different than what I am used to on the 700. In the end though, I am ecstatic with what Bose has done in their newest iteration of Bose over-the-ear noise canceling headphones. My NC 700 are going on eBay and I look forward to many great years with the Ultra. Well done Bose!
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Top tier noise cancelling headphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose has been in this game for decades so they definitely have learned a lot over the time. The QuietComfort Ultra is a combination of the what made the QC35 and NC700 series great. The comfort and form factor versatility of the QC series and the modern design and features of the NC700’s. The carrying case is compact thanks to the folding design of the QC Ultra. Personally, I think they did a great job merging the two. The QC Ultra looks modern but is still comfortable and earns the QuietComfort badge in its name. Clamping force is minimal and the weight is light. This is all together with ear cups housing angled speakers allowing your ears to freely rest inside without touching any parts inside of the cup. Something I can’t say about the Sony WH-1000XM5. Build quality is great with the arms being made of metal and the ear cups being made of high quality plastic to reduce weight. I will note that there is still a bit of creaking when handling the headphones which of course I would prefer wasn’t noticeable. It doesn’t feel like these will fall apart but thought I would mention it. The QC Ultra comes with new features such as wind block to minimize the sound of wind interfering with the mics. Also, snapdragon sound certification using AptX adaptive with supported devices. The main feature is Bose’s immersion mode which uses a IMU to track your head movement accordingly as well as a proprietary DSP to generate a sound that simulates the sound that you would hear coming from speakers in a room with you. I would say the effect for the most part is great. It really puts the music out of your head and in front of you. And this is for any audio content which makes it really special since other options require specific sources or music streaming platforms. I would say the sound signature out the box is a slightly warm but overall pretty neutral. Bose tends to tweak their sound profile closer to neutral in comparison to all of the mainstream brands and this isn’t too much different. Thankfully there is an EQ, a basic one, but an EQ at least. So you have some options to adjust the sound to your liking. The noise cancelling performance is simply outstanding. No white noise or hiss when engaged just pure silence. You can adjust the level of noise cancellation from within the Bose Music app if you don’t need the full intensity. There will be no issues setting yourself in your own little bubble when out and about on a bus, train or plane with this level of ANC. One thing I always give the crown to AirPods is transparency mode which Bose calls aware mode. The QC Ultra sounds very natural with no discernible white noise or hiss in quiet environments. However, I still think AirPods sounds just a tad bit more clearer in the upper treble but still the QC Ultra is just fine to use for getting a sense of you surroundings and holding a conversation. There’s also ActiveSense in which is a mode where the mics listen to loud sudden sounds and automatically engage the ANC to reduce the impact of these sounds on your ears. The last thing you want is to be in aware mode and a loud ambulance drives past with its sirens and then your headphones amplifies that into your ears. Yikes! Battery life is great for my usage. 24 hours with normal usage. 18 hours if you enable immersion mode due to the extra processing involved to generate that sound. 18 hours is about 3 days worth in the office. These can also manage the battery on its own by going to sleep and use very little power when you take the headphones off after 10 minutes using the wear sensors. And within the app you can set what time they eventually power off and use no power. By default, the auto power off is set to 24 hours. I found the auto play and pause from the wear sensors to be pretty accurate. You can also set them to auto answer a call when you put the headphones on within the app if you take frequent calls and don’t keep the headphones on your head. The auto sensor is only on the right ear cup. Personally, I wish it was on both ear cups like the AirPods Max. Call quality is superb thanks to the noise rejection performance. I’ve taking calls next to a vacuum cleaner and the person on the other end said they can still clearly hear me and the vacuum cleaner can be heard but it was faint. That is insane because other headphones would have had my voice become non existent. There are 10 microphones in the QC Ultra which supposedly block out sound in 360 degrees. They work well. Things I would love to see improved is no creaking when twisting the ear cups around, a 5 band EQ as opposed to 3 band and longer battery life because who doesn’t want that? Overall, these are my top wireless ANC headphones and I’ve tried so many over the years. These are incredibly comfortable, sound wonderful thanks to the spatial audio processing, last 3 days of use in terms of battery life for me, fold up into a compact case and has clear calls in loud environments. Highly recommended!
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Premium Comfort and Sound — Bose at Its Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones exceeded every expectation I had. The noise cancellation is incredibly powerful, shutting out distractions so well that I can focus anywhere—whether I’m commuting, working, or just unwinding at home. The audio quality is exceptional. Every song sounds richer and more detailed, with crisp highs, smooth mids, and deep bass. Bose’s Immersive Audio really enhances the experience and gives everything a spacious, surround-sound feel. Comfort is another big win. I can wear them for long periods without any discomfort, and the Lunar Blue color looks stylish and premium. Battery life is strong, and the Bluetooth connectivity is fast and reliable. Overall, this has been one of the best purchases I’ve made in a long time. If you want elite noise cancelling, great sound, and all-day comfort, these are absolutely worth buying.
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue
I would recommend this to a friendRated 3 out of 5 stars
Cool features, but not worth the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these headphones enough to keep them, (I have since returned them) and there are some things that I did really like so I’m going to start with those things. The first thing that I enjoyed about these headphones is how light and comfortable they are! They weigh basically nothing. And they are cute. They have a very sleek design. I also enjoyed how I could control my personal sound experience through the app. Mind you, it is a three band equalizer, so you don’t have much control over the sound but it’s enough to make a difference with your experience. Immersion mode was enjoyable, you could experience some cool things by selecting “still” mode and walking around, it would create a sort of “far away” experience, almost as if you’re at a concert and listening on a speaker. I also enjoyed how user-friendly and straight to the point the app was. I would describe the sound as very clean, although I did experience some weird audio / bluetooth glitches. The sound itself was partially enjoyable, I enjoyed hearing parts of songs I hadn’t noticed before and playing around with the EQ like I previously mentioned. I listen to a lot of music, and I enjoy feeling like I am part of the song when listening. Here are some of my issues with the product and why I decided to return them: Instantly when I first put the headphones on, the noise canceling had a certain frequency to it. I understand that all ANC headphones are going to emit some sort of white noise, however these headphones have a very specific sound to them. It made my ears feel like they were being sucked outwards and it gave me a headache. The pressure was personally way too much for me. The issue is that you cannot fully turn off noise canceling, but these are $400 headphones (assuming you add a protection plan, it totals out to be around/above that price.) and I feel like if you’re spending that much, you should have the option to turn it on / off. Because of the intensity of the ANC, it always felt like there was a gap between me and the song. Like the white noise/frequency/pressure almost made it hurt to listen and stood between me as the listener and the song itself. Another thing that I noticed was when I would walk, I would sometimes hear the hardware of the headphones clicking and the stomp of my feet would overpower the music in my ears. I also found that wearing them around my neck was pretty uncomfortable for some reason. It felt like it was choking me so I would end up putting them away when not in use. But, putting them back in the case requires you to fold them, and you have to adjust them back to the smallest size every single time. Going back to the options you have when listening, there are multiple settings that you can listen on - the main three being aware, quiet, and immersion (still mode or motion). The aware mode is the closest you can get to having no noise canceling, aka no ear sucking, pressurized sensation. The issue with aware mode is that it amplifies the ambience around you, so no matter how loud your music is, the voices/sounds around you will also be very present. No matter how low I turned the noise cancelling feature, and it’s important to note that you CAN control how much there is - it still felt too intense for my ears. It seems that while you can control how much noise cancelling there is, you can’t really control how intense it is. When I went to return these today, the man helping me actually told me that he had the same experience, except that after using these headphones for a few days - he had some hearing issues that lasted a couple weeks from the noise canceling feature. Like I previously said, the sound is very clean, bright, and mostly enjoyable (I ended up listening mostly in aware mode in quiet settings.) Something I did notice though, as I listen to a lot of R&B, Rap, bass heavy music… is that the bass felt a bit underwhelming for me. Even when turned all the way up, the bass sounded almost separate from the music. I wanted to like it at first, because I felt like I was hearing parts of the song that I had never heard before. After having them for almost 2 weeks, I just started to get annoyed by this. No matter how high I bass boosted the song, or turned up the actual volume - Yes, I could feel the bass and it was nice and clean but not really integrated into the music. It didn’t get me hype. If turned up all the way, It would overpower everything else in the song after a certain point. As I wrote previously, I like to feel like I am a part of the music and because of the white noise “gap” I was describing, and the bass situation… I just didn’t find it that enjoyable to listen. I read another review saying that it just didn’t “give them joy” or “pack the punch” they needed. I fully agree. Another really important thing to note, is that you cannot use these headphones unless they are charged. Meaning, that you cannot use the aux cord unless the headphones are on. And even if you are listening with an aux cord, the noise canceling feature still cannot be turned off. I think this product will be good for somebody who: 1. Isn’t bothered by this specific ANC feature. I know that everybody is different and that some people would probably really enjoy how quiet these get, even with no music playing. 2. I would recommend these for somebody who flies frequently, or genuinely needs this level of noise cancellation for school, work. 3. Doesn’t mind the fact that they are only usable when charged, regardless of aux cord usability. I would not immediately recommend these for: 1. People with autism. Everyone is different like I said, but the pressure I experienced from the ANC was painful and distracting and uncomfortable. If you’re a person with autism, and are looking for something noise cancelling to help you function… just keep in mind that this feature may cause discomfort or further overstimulation. 2. Someone who listens to bass heavy music. I just think there’s better, less expensive options that sound better when it comes to bass. The selling point for these really seems to be the ANC and immersion mode features that add the extra price tag. 3. Someone who wants to be able to listen to music at any point, regardless of charge. This is my personal experience as somebody who both listens to music and creates it. I also am autistic and often get overstimulated by my surroundings, and use music to retreat into my safe space. These headphones simply did not allow me to fully enjoy my music and so I decided to return them. Given all of this information, I encourage everybody to try out all of the options and make their own decisions based on their personal needs. I never write reviews, but I felt compelled to this time. As for battery life, it was pretty good. However, the ANC uses a lot of battery life. I had a few issues with connectivity, like I took them to the beach and was about 5 ft from my phone and they started glitching. It happened for about 5 mins and then stopped. I also recall trying to pair my phone with my partners pair (we got matching ones, black & white) and it was impossible for both of us to pair our phones with the others headphones. I have since purchased the Sony XM5’s and am enjoying them so far, as the ANC on these is completely different and way less painful and uncomfortable. It’s barely noticeable compared to the bose, and I don’t really mind them being less “powerful” in that way. It just didn’t feel healthy for my ears.
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! I'm sorry to hear that you returned your QuietComfort Ultra Headphones, although you were pleased with their light design, as well as the sound adjustments via EQ'ing and Immersion mode.
If you're finding the headphones to be underwhelming on bass output, the EQ settings in the Bose app should normally help fix that. If any Bluetooth connection issues occur, a quick thing to try is rebooting your mobile device. You can also clear the Bluetooth pairing lists on both sides, before establishing a new connection.
As for the noise cancelling, I am sorry to hear that you didn't get on with this. I can confirm that the ANC is not designed to affect the customer's hearing, but if you'd rather use the headphones without noise cancelling, the best way to do this is to put the headphones into Aware mode, as you mentioned.
For any further support required, our team will be happy to assist you here:
https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose quiet comfort headphones are - comfortable. Who knew? I own an older set of their in-ear buds, which I really like, but I can’t leave them in much longer than a 3 hour flight before I gotta get them out. These over the ear muffs are deceptively comfortable for being this compact. You almost forget you’re wearing them. They are lightweight and the noise cancelling is excellent. You get two settings, quiet and aware. Aware allows external noise to get through as you’d imagine, and avoids people having to tap your shoulder to get your attention. Quiet mode? If your eyes aren’t open you’ll get lost in your music and folks will startle you. You can tweak the sound profile in the Bose app a little, but I’m pretty happy with the stock settings. The connection is quick and pain free to my phone or laptop and I’ve never had it drop. The battery seems to last forever. I use them for zoom calls, as well as music. The microphone for the noise canceling does a good job picking up my voice for the call and minimizing external noise, so it’s better than I thought it would be for that purpose. Bose hit it out of the park at this price point.
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue
I would recommend this to a friendRated 5 out of 5 stars
Comfort and Quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a fan of Bose headphones for a long time, and I was very excited to get my hands on the new QuietComfort Ultra series. These headphones deliver some of the best noise cancellation, spatial audio, and general sound quality. These definitely live up to the hype! The visual design is sleek with a premium feel. The aluminum parts and the soft leather ear cushions look and feel incredible. They can also fold flat and fold up, which makes them easy to store and carry in the included zippered case. The build quality of the headphones is not unsurprisingly top-notch. They feel sturdy and durable, without being too heavy or bulky. The headband is adjustable and padded, and the ear cups swivel to fit my ears comfortably. The buttons are well-placed and easy to access, and the headphones come with a USB-C cable for charging, a 3.5mm audio cable for wired listening, and an airplane adapter for travel. The sound quality of the headphones is great. The sound is balanced and detailed, with rich bass, clear mids, and crisp highs. They are great for streaming apps and created a great sense of immersion, while doing an incredible job. The most impressive feature of the headphones is the noise cancellation. Bose has always been the leader in this field, and they have outdone themselves again. The headphones have 11 levels of noise cancellation, including environment passthrough, that you can adjust using the Bose Music app or by pressing a button on the left ear cup. The noise cancellation is effective and adaptive, blocking out any unwanted sounds from your environment. They don’t produce a high pressure feeling like many other products in the same space. Overall, these are worth every penny for their amazing performance, features, design, and comfort. They are the best headphones I have ever owned, and I would highly recommend them to anyone who loves high quality audio and wants to enjoy it in peace!
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 4 out of 5 stars
stylish, really comfortable, long lasting battery
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose QuietComfort Ultra NC are extremely comfortable, which is surprising because i have quite large ears and normally over the ears press down and can be uncomfortable after a while. The over the head padding and ear padding is plushy and has a nice feel and finish. The battery lasts a really long time. I've used them for a few days on and off a few hours at a time and i'm still sitting at 80% Overall this is a very good looking set of headphones. the case is sleek and just big enough for the set, with no wasted space which is great when you have to pack tight. the case has a loop to attach a clip of some kind. Personally its a big deal because i've had other high end headphones that failed to do this so i need to makeshift a way to fasten to my bag. so its nice Bose thought of this. there's a nice pouch for your charge cable and AUX cable should you want to plug in for reasons. i tend to on planes when using their head rest screens. There's a tab that has a picture of how to arrange the headphones in the clamshell. I will say the fit isn't the best. when you put them in, they don't just drop it, its hard to notice but there is a bit of tension put on the headband to folded ear piece joint because its a big snug. I don't think this will be a problem long term, but just something to point out if you are packing them and it doesnt feel "just right". dont worry you didn't mess up set up is pretty easy, pairs quite quickly to your device. There are two buttons and a slider. the slider is for volume which is nice, however given the location of the slider, i tend to accidentally adjust it every time i put on or off the headphones. One button is for on/off, pairing, and a short cut button that you can program within the BOSE app. the other is for literally everything else. 1 tap for pause/play, 2 taps for seek forward, 3 taps for seek back. long press cycles through the different sound modes. More buttons/sliders would have been preferable. i always preferred simplicity in function, not aesthetic. instead of memorizing 10+ functions of one button and sequences, it'd be nice to have more variety.. think increases control of using an android with multiple buttons vs 1 on an iPhone The noise cancel is incredible. You won't hear a thing. I had my kids test it with me, where they'd scream and then have them wearing them and i yell. you won't hear a thing. So great for travel/planes/desk work when you want to be left alone Aware lets you hear your surroundings, so if you're walking and need to take care. Everything around you sounds clear and clean. The app can do quite a bit, including programming holding the slider to function as a shortcut button. i like mine to give me my pending battery. but you can launch an assistant or spotify. The equalizer could be better. it only does Bass, Mid, Treble. perhaps allowing you to be more granular would have been better. especially at this price point. Another cool feature is the still vs motion Immersive audio. i can see this being really useful if you're a gamer, so the sound will adjust as you turn your head around. great if you're playing with long curved screens/multiple screens OnHead detection works well. if i take them off to talk to someone near me, it automatically pauses my audio and resumes when i put them on my head. Auto-Off is neat but depending how long you set, could be annoying. when you take them off, it puts them into a low power 'sleep' mode for quicker resume and continuation when you want them. after X time that you set, they'll go OFFOFF. took a bit of tweaking and learning curve, because i was using the headphones, and then tossed them in the case, but because i was still nearby, they stayed paired to my phone and when i tried to answer a call, i couldn't hear anything because the call was going into the headphones in the case on the table. depending on your personal use case, you may be able to make it work for you, but i'm too fidgety and jump around thing's too often that i may just disable that feature overall great product, but dinged a star because for the price they cause, controls could be a little more convenient/user friendly and the equalizer could be more robust, but they still sound great for what most people will use them for.
This review is from Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friend

















