Customer Ratings & Reviews

First boot of the headphone noise-cancelling and sound is great. But soon after the headphones will get in a state that crash often where there will be no sound at all. The ONLY way out of this state if to FULLY drain the battery, but when the headphones are in this no sound crash state, it is almost importable to do so. It does not matter if you get a replacement (the replacement will soon do the same thing) or a factory reset (there is no true factory reset option). Many times to get sound back (but will still be in the crashing state) I leave them plug in for hr's. Each time I need to leave them plug in longer and longer. (Ex 1hr → 1.5hr → 2.5hr → 5hr → 12hr → Gave up and called them dead) It became of this problem, I was never able to drain the battery of the headphone pass 50% before the headphone would crash. Connectivity is one of the things that would prevent sound from coming back to the headphone when in the no sound state (in the app will show info about the headphone like if they are charging).

Purchase these Bose QC ultras for my wife. Open box. Excellent condition. As advertised.

Excellent Headphones…. I love the pass through option so I can listen to great music AND hear my wife while hanging out!

Bose sure is at the top of their game with these headphones. Wife is quite pleased with her pair.

Luv these at the gym and around the house. Would purchase again

Fantastic, but only because of Gino in your Duluth store. And why is there no place to praise an employee? That is really bad that there is no place for me to praise a person as opposed to a product.

[Employee of bestbuy] After seven months with the Bose QuietComfort Ultra Headphones including countless domestic flights and multiple international trips I can confidently say I regret buying these. I came from the Sony WH-1000XM2, and honestly, I should’ve stuck with my seven-year-old Sony's or waited for the WH-1000XM6. The QC Ultra is nothing but an expensive disappointment. Battery Life? Embarrassing. These headphones somehow burn through battery even when you turn them off. I can flip the power switch via the Bluetooth button, see the LED die, set them down, and still wake up to a dead battery the next morning. On travel days, it’s infuriating. My XM2s never did this not once. ANC? Horrible for Movement. Any movement such as walking, chewing, turning your head, shifting in your seat causes this awful popping, thudding, or pressure shift. It completely shatters immersion. It’s so distracting that I’ve stopped using them for anything other than sitting perfectly still on a plane. Call Quality? Straight-Up Bad. Bose advertises “crystal-clear calls,” but the real-world performance is downright miserable. During a recent FaceTime call with my daughter, I was constantly being asked to repeat myself or worse, she couldn’t hear me at all. For something this expensive, that’s unacceptable. Background noise leaks in, voices cut out, and the microphones struggle with even the lightest breeze. Using these for calls feels like a downgrade from AirPods, speakerphone, or literally anything else. Connectivity? Finicky at Best. Random Bluetooth dropouts, audio desync when switching between devices, and the annoying tendency to auto-pair to the wrong device the moment you turn them on. Switching between phone, iPad, and laptop feels like playing roulette. Spatial Audio? More Gimmick Than Innovation. The head-tracking features are disorienting, inconsistent, and drain battery even faster. Most people turn it off immediately, and I don’t blame them it adds nothing but annoyance. And No, I’m Not a Sony Fanboy. I just want a premium product to work like a premium product. These do not. Every flight reminds me how badly I wish I’d waited for the Sony WH-1000XM6 instead of taking a chance on Bose’s hype machine. Never again. These will be my first and last Bose headphone purchase. Don’t waste your money, I should have waited for Sony's or bought anything else.

I waited a long time to these amazing headphone it was worth the wait

Upgraded from an older pair of Bose and these blew those out of the water! You won't be disappointed!

Amazing headphones, works as intended never had an issue with any of my Bose products.

Best headphones I have ever owned. Sturdy construction, easy headphone control via the app or buttons and different equalizers via a touch button.

Great sound abs very easy to setup and operate. I love how it automatically turn off or pause if you have to take off and then resume when you put back on your head. The only complaint is the quiet mode is not 100% silent. There is some outside noise but very minor

I have had QuietComfort headsets for almost 20 years. These are far superior to the old QC15.

These headphones are the best purchase I have ever made on headsets I love them

Purchased and returned going off reviews, wasn't pleased with bass or noise canceling. I expected more from Bose especially with this price tag. Nice quality feel and other than that might be a good fit for others but I like a bass heavy headphone.

Just awesome if you can find on sale, a great buy for consumers

My first pair of over the ear headphones and I have to say I'm impressed :) the immersion feature is my favorite! the app for them is very hit and miss though, and would be excellent if didn't disconnect from the product

Best headphone I ever used. Will recommend to anyone

My Husband bought a different brand after reading reviews and was NOT happy withem at all. I told him he wasn't going to be happy because they werent BOSE!!!!

Works okay but battery life is short. Fit is not very good as well.