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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the amazing sound quality and exceptional comfort these headphones provide, making them an ideal choice for long trips. Users also frequently praise the long-lasting battery life, lightweight feel, and convenient foldable design. While most feedback is positive, some customers noted that they would prefer a higher maximum volume and more pronounced bass. Additionally, a few individuals felt that the product was slightly expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,924 reviews
  • Rated 4 out of 5 stars

    Too tight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall but too much pressure on the ears. It would be nice if they had less pressure like their Bose pilot headsets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones Bose always on point with over the ear headphones. Great case to protect your bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great I ordered it online and it was ready when I got there

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PASS ON THESE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, where to start. These, for the price they are just simply are not worth it. If I had pictures I'd show you the damage caused after one a week and a half of 8 hour use, 5 times a week. The inner ear muffs were quickly falling a part and if I'm being honest? The ulUltra Quiet is a far fetch for these. If you work in a warehouse these are NOT for you. You hear EVERYTHING. I will be honest though, the app for these was very easy to navigate and that's probably the only good thing I saw in these. If I could make a suggestion: JBL Tour Pro earbuds are WAAAAY better for an even better price bracket. These just didn't cut it, save your money and get something else with your cash.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ever,

      Thank you for sharing your experience with the QuietComfort Ultra Headphones.
      I am glad to hear that you love how easy the app is to use to personalise your headphones.
      Please note that the ear cushions are wearable items that can wear down with time or certain conditions (i.e. temperature, improper storage, type of usage, accidental damage, etc.) It is then recommended to replace them after a certain period, if they start deteriorating.
      You can find replacement on our website: https://bose.life/4mTZ0vV

      If you need any further assistance, you can always contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones. Great base and the EQ feature in the app allows you to customize the sound to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter.Did lots of research before we bought this product. Happy that we selected this product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, durable, and worth the investment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is always great audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these at work since the earbuds don't cut out enough noise, voices, etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Really enjoying it, if it had more sound and base it would have been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing can beat these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Bose fan and these are at the top of my list

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market. Couldnt go wrong with these headphones for the price point.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. With the brand, I expected a much nicer user experience. The noise canceling is subpar. The Bluetooth is always cutting out. At the gym it cuts out when I lay back for an exercise. They do not turn on when you put them on. I don’t mind paying for quality. But this time is a disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose comfort quiet ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited quite a while for these and it was worth the wait for sure!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth half the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly crashing, if listening to music on one device and a call comes in on another, the headphones need to be rebooted to keep playing music. $400 I paid for these and yet my $40 headphones from 20 years ago are easier to use. Sound cancelling does not equal hearing protection, these will amplify the sound of what is streamed to them to such an extent that standard tinnitus is exacerbated if they are used in a loud environment. Also, the dude at the store claimed they had noise cancelling on the microphone, which I've since found out literally no headset in production offers.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate you sharing your experience. It’s frustrating when premium headphones don’t meet expectations, especially when it comes to seamless connectivity.  They use proprietary technology for active noise reduction, meanwhile, passive noise reduction is achieved by the combination of ear cup fit, design and clamping force of the headband. We’d love to help troubleshoot these issues. You can get in contact with us directly via Social Media or our Website here: https://bose.life/globalsupport.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressive and never let down. Bose continues to push the competition each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They`re definitely the `top ten` in headphones to date

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This model is no good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a step down from their earlier releases. The "touch sliding" volume controls sucks, you cant "precision" tune the volume cause it moves the volume like 10 increments just from barley sliding the thing (touch control). Bluetooth sucks Their kinda tight on the head When charging, if you unplug the headphones, they will Power On automatically, and connect to anything in range.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, we’re sorry to hear that your experience with the headphones hasn't met expectations. We understand how important precise control, reliable Bluetooth, and a comfortable fit are, and we truly appreciate you sharing your feedback.

      We’d love to help you to resolve those issues you're facing. Please contact us through this link, and we’ll be happy to assist further: https://bose.life/49SSe5s

      We’re available anytime to assist you.
      Gloria - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headphone and is on par with other premum products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality quality quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line. Spatial Audio on these bad boys is crazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my daughter and she loves them

    I would recommend this to a friend