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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the amazing sound quality and exceptional comfort these headphones provide, making them an ideal choice for long trips. Users also frequently praise the long-lasting battery life, lightweight feel, and convenient foldable design. While most feedback is positive, some customers noted that they would prefer a higher maximum volume and more pronounced bass. Additionally, a few individuals felt that the product was slightly expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,924 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overall good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and all but sometimes they disconnect from other devices like PCs and Playstation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my bose qc ultras and i love them and the friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ive had. Wanted some for a long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones, confusing controls.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones with some limitations They are not as long as previous models so they sit higher on my ears which interferes with my glasses. Control’s are confusing if you are used to the older buttons and mechanical power switch. Turning them on is 10-15 second major evolution. Straight out of the box the auto off functions are annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you're happy with your QuietComfort Ultra Headphones.
      If you want to get some clarification with the touch controls, please check this article: https://bose.life/4cZZBai
      And you can also disable the Auto-off feature in the Bose app, if desired.

      For further assistance, you can always contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I use them when I work out and pretty much all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I use them on a daily would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ultras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Bose understands the science of what makes for good cans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE IS BOSS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these before and it is a quality product. I knew it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, son happy woth purchase, would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Musicians comments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for both the music and especially the outside noise reduction. As a professional musician I am very pleased

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible shape

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an open box purchase said excellent condition pads on headphones had residue and stains on them like they were worn and sweat stains and makeup stains went back to the store where I purchased them and they said open box R as is horrible experience horrible customer service honestly I should be given some type of reimbursement for the issue. We went back the next day and they said that it’s probably from us wearing them, but they were still sealed in the box we never wore them we got them late at night and then came back the next morning when you opened may just have to post a review for others to see and be warned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to justify the asking price. You can get comperable headphones for much less.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Porfirio Rosas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good there everyone good in their job the servies is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty amazing. Battery life could be better though. Would love to have the all have a function for turning it off other than sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant. I love everything about these. For real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headphone for my husband as his Xmas present and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase and love my new headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Spectacular sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is spectacular but the ears pads material are fragil for the price!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you are impressed with the sound quality of the QuietComfort Ultra headphones.

      The headphones ear cushions are wearable items that can wear down with time or certain conditions (i.e. temperature, improper storage, type of usage, accidental damage, etc.)

      If you have any questions, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

  • Rated 1 out of 5 stars

    Bose Failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra headphones are their flagship headphone, coming in at nearly $400msrp. These headphones are the new cornerstone of Bose's TOP SHELF identity. Unfortunately, Bose fumbled with the release of the QC Ultra. These headphones gave me the ich for Bose. There are plenty of reviews that highlight good things about these headphones. There are only a few that call out the following: -Onboard audio processing creates a noticeable latency while watching video content. Wired connections also have a noticeable latency. -This product cannot be used for FPS video games due to the audio latency. -The headphones require a charge even when directly plugged into the audio cable. - The sound quality sounds manufactured - The foam pads feel delicate - The arms are pinch points - The controls are confusing. This is likely Apple's fault because of their walled garden. - The tactile button sounds annoyingly loud. The power button does not.. which was an odd choice - The start-up sound and battery level indicator sound like loud and booming 2001 Mercedes voice control assistant. - I experienced sound fatigue while listening to these headphones. - The headphones introduce a ridiculous amount of latency in zero-latency monitoring environments. (I have the HD6xx in my setup, but I wanted to see how the QC Ultra performed in the environment. The QC headphones failed because of the latency issues, and I didn't expect Bose to sound as good as the Sienhiesser. That would have been unfair.) I did not buy these headphones expecting quality sound; I needed them for general use, but the latency, crap controls, sound fatigue, and lack of QC (quality control) are enough to return them and never look back. To Bose: I'm disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! This series is made well and durable too!

    I would recommend this to a friend