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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1924 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the amazing sound quality and exceptional comfort these headphones provide, making them an ideal choice for long trips. Users also frequently praise the long-lasting battery life, lightweight feel, and convenient foldable design. While most feedback is positive, some customers noted that they would prefer a higher maximum volume and more pronounced bass. Additionally, a few individuals felt that the product was slightly expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,924 of 1,924 reviews
  • Rated 1 out of 5 stars

    Adverse reaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my daughter and after she used them a few days, her ears had a horrible reaction. Both ears turned bright red, had bumps and swelling! What chemical is on these that causes auch a reaction. I researched it online and there are others with the aame problem! What good are noise cancelling headphones if you cant use them because they make your ears break out? I woul not recommend these!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am incredibly sorry to hear that your daughter seems to have had a possible reaction to her QuietComfort Ultra headphones, we would love to look into this issue for you.
      please reach out to us directly so we can assist you further.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Disapointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played the demo headphone in the BB store and was expecting to be blown away, given the price and brand, but no. I wasn't imoressed in any way. I guess all of the great reviews are from people who have never experienced quality, because these were not. In my opinion, I would value these at maybe $60.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't turn off anc active noise cancelling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried them in store and they sounded great. But the anc controls confused me. It was after that I learned you can't turn off the anc. You can't adjust the anc strength. You can only adjust how much outside noise they let in. This means the anc strength is controlled by the headphones. That means if you have too much eardrum pressure from the anc, then tough!...bose doesn't want YOU to control the anc strength of headphone on YOUR head and ears!...SHAME!!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It's wonderful to see that you find the sound great on the headphones. I'm surprised you're having trouble with the active noise-cancellation. You can adjust the level of ANC following our guide here https://bose.life/4a6Zbha through adjusting the mode you're in. You can also create a custom mode that lets you adjust how much ANC is in use. We'd also love to help you with the headphones, please contact us https://bose.life/contact for further help.

      Nic - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Updates are not good enough.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Bose headphones over the years . The 35QC and 700. Each time Bose update their software. You loose ANC quality. Not worth the hassle and money. This is a problem Bose have had and continues to have.

    No, I would not recommend this to a friend