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Customer reviews

Rating 4.7 out of 5 stars with 2724 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,724 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort headphone truly live up to their name. The noise-cancelling performance is outstanding—arguably the best you can get. Whether I’m on a plane, in a busy hospital environment, or studying in a noisy café, they dramatically reduce background noise and create an immersive listening experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodbye Sony XM5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Sony XM5, but i have no brand loyalty. Bose has dethroned the mighty XM5 and IMO has tge highest sound wuality and by far the best ANC I have ever experienced. Well worth the price point! These feel more premium, while also maintain the lightweight for long listening sessions. Laslty, the “aware” mode is unexpectedly cery unique in that it feels very natural in the sound it lets through versus others that just over blow the bsckground noise that can be w bit uncomfortable. 10/10 I love these

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great sound, poor connectivity with apple :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound of these — even more than the Apple AirPods Max — but the connectivity with Apple devices is a mess. As a Hollywood sound engineer, I’ve owned several Bose headphones and earbuds, and while these aren’t for work, just walks and casual listening, I really wanted them to my choice go-to for casual listening. Unfortunately, Bose still hasn’t figured out reliable Bluetooth performance with iPhones. The sound quality and comfort are top-notch, but the inconsistent connection and half-working controls make them frustrating. I use $3K Sennheisers for studio work, so I know what great audio is — and these get close in sound, but far from Apple’s seamless functionality. I lost a pair of Ultra Earbuds and had similar issues. At this point, I’m probably done with Bose — unless they finally fix their Apple integration. Shame, really. I wish I could put their sound in Apple’s hardware.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Derek,

      I am happy to see that you love the sound of the headphones. I am surprised you're having connectivity trouble and I would ask that you try the steps here https://bose.life/4jHbIeR to help with the connectivity troubles you're having. I'd also recommend disable multi-point connectivity, if you have two devices connected the second may be trying to send notifications or similar to the headphones, this can cause audio to pause which may appear to be a connection drop.

      Please do reach out to us though, as we'd love to help with the connecting trouble. You can contact us through the details here https://bose.life/contact on our website.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfort worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones live up to the name and provide amazing head to ear comfort with spectacular sound quality that will leave you immersed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Lover .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Best headset I’ve owned . Enjoy the online app. Cost is pricey but well worth it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose beats the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Sound is fantastic and the EQ can be adjusted in the Bose Music app. Spatialized audio is a bit of a gimmick, but it’s not bad for movies. Noise cancellation is better than anything else I’ve ever used, including Sony’s XM5s. The carrying case is basic but does the job. Only mild complaint is the headphones could be a little louder for max volume, they are somewhat quieter than other headphones. Obviously, noy a big deal when you’re using noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely The B E S T!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in luv, luv with these headphones!! I wish the case was the same color, but the sound is fantastic. The noise cancelling is the greatest and I am proud of my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose is #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMO, these are the best headphones that I have owned and they are more comfortable than the Sony models. The spatial sound is outstanding, but I am not an audiophile expert by any meaning. I have owned many headphones and these are by far my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item for a Christmas gift. Set up was easy and of course as all Bose products it works exceptionally well. The comfort level of this unit is amazing. You can easily forget that you have them on. The staff at Bestbuy was courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever very giod design and sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    World-class noise cancellation, quieter than ever before. Breakthrough spatialized audio for immersive listening, no matter the content or source. Elevated design and luxe materials for unrivaled comfort. It’s everything music makes you feel taken to new highs. Bose Immersive Audio pushes the boundary of what it means to listen by taking what you’re hearing out of your head and placing it in front of you. It sounds so real it’s almost like you could reach out and touch it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great Travel Head Phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones, comfortable, sound is great, easy to use. I am however disappointed in the durability my left side head phone the cover is starting to peal back and I don't know why.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent NC and super comfy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent NC. I cannot really tell the difference from airpods Max or Sony XM3, but I was able to wear them for 8 hours with no ear burning or issue so comfort wins here. I got them open box for $200 less (white smoke version) and they looked like new and have full warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solitude anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase. Look forward to every opportunity to use them. Has made every waiting experience better. Volleyball practice is a joy, waiting rooms with people listening to their phones on loud volume no longer annoying, and studying easier to lock in. Great item.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound of the bass, very light weight and battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear. Battery life is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ultra QuietComfort Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones and take them everywhere with me. As a college student I need noise canceling headphones and these do a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Fits nice! Very comfortable and perfect for school!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Headphones quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence item quality sound and confortable i would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insane sound! I love these. I’m so glad I went with the Bose. They stay charged a long time too. Very comfortable.

    I would recommend this to a friend