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Customer reviews

Rating 4.7 out of 5 stars with 2729 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,729 reviews
  • Rated 5 out of 5 stars

    Clear, Clean, a world of sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear & Clean sound! Sometimes the luxury of not wearing my excellent QC Ultra earbuds is when I disappear in the sound of these headphones.I should have bought them a long time ago! If you love music this is the ticket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for everyday use and indispensable for air travel. Noise cancellation is very high.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Noise blocked!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfy. Charge tube is readibably good and the noise blocking is exeptional. I can even mow the lawn while listening to a podcast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe not for small sensitive heads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point, I was really hoping these were going to be my holy grail headphones but I'm afraid they fall short. There are some really good and a few really annoying things about these that I think you should know before jumping into them. PROS: -The sound is great to my ears. I definitely enjoy immersion mode and feel like I'm getting a rich sound from them. As a disclaimer though, I'm not an audiophile-I just like music. -The look. They're sleek and unobtrusive. Not bulky at all. -The auto off function. They know when they're not on your head and go to sleep accordingly. They also turn all the way off after a set amount of inactivity. Appreciate this from a battery saving standpoint. -Best in class noise cancellation. Almost freaky how little of the outside world I can hear if I choose to. CONS: -I have a head that most headphones seem to be just shy of fitting. These fit better than the Razer Blackshark V2 Pro headphones I was using previously (those were WAY too low on my ears), but for it to totally fit I would need to be able to make them a little smaller than their smallest fit. It's subtle but if you have a small head you should be aware. -Charging. Why on EARTH can I not listen to my $400 headphones while they're charging?? In 2024?? This is really annoying. If you connect to a USB while they're on, they no longer use their own battery but they don't actively charge. My previous much cheaper headphones were able to do this, I don't think it should be that crazy of an ask, especially because when the computer is on that means I'm on it and presumably needing to use the headphones and when I'm no longer on it and the headphones are freed up for charging the computer is now not able to charge because it's off or hibernating. One of the top annoying things about these. -Clamp. After a few hours, these do hurt my ears. I actually think even though the Razer headphones were heavier monsters they didn't cause me pain like this and I guess it's down the clamp. That noise cancellation does require a seal, after all. Overall for my needs, fit and comfort was one of my top priorities and I would say if it's one of yours and you have a small sensitive head, these aren't quite the right headphones for you. I'm keeping them, but only because I threw out the box before realizing I'd probably want to return them. As an aside though, my husband has these too and he loves them. His head is larger so the fit is better for him and he doesn't really get the kind of ear pain that I do.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jaclyn, I'm glad you like several features of the QuietComfort Ultra Headphones, such as the sound (especially the Immersion modes), the design and the noise cancelling!

      I am very sorry to hear that the headphones don't quite fit you. While we endeavor to make headphones that will fit most heads, it is true that the fit is subjective to the customer. The same is true for comfort - while our aim is to make headphones that can be worn for long periods of time, it may be that some users need to take them off for a break here and there (I have this experience myself, and not only with Bose headphones).

      Lastly, although the headphones cannot be charged and used at the same time, a quick 15-minute charge will power the headphones for up to 2.5 hours with Immersive Audio set to Off (or up to 2 hours with it on). This is very useful for when the headphones' battery level is low.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Ultra QC headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, noise cancelling, good comfort, very pretty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Excellent noise cancellation. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They deliver awesome quality sound, Best Buy delivered this product safely.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset it is well built and lightweight. It is comfortable on your head and well padded to the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my BOSE headset the quality is the best for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. Picked them up for a trip to Europe and had a extra long flight. I didn't realize I could use them to watch movies as well because it came with a aux cord.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. Used on 15hr flight and it only used up a quarter of its battery life. The sound was amazing and loved the noise cancelling feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product with some software challenges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Have minor issues with multiple connections and switching between two active devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good It is very comfortable, good sound, what I expected from Bose

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Wireeless headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headphones, the sound is awesome plus they are really comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose QC ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones felt way comfier than my old ones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Mom's peace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, love the sound. I can focus on task and knock out background racket.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a few different headphones before that and I would say this is the best headphone I’ve found to provide a great Noise Cancelling and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Perfect fit Really loving these so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QCU

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones might be my favorite ever. The sound quality is amazing, they're light weight, and super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is totally worth the money spent. Outstanding sound quality and the noise cancelling is awesome! They are also comfortable to wear and fold up nicely.

    I would recommend this to a friend