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$429.00

Customer reviews

Rating 4.7 out of 5 stars with 2704 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,704 reviews
  • Rated 2 out of 5 stars

    Seriously disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power on/off is really finicky, often powers itself off, and doesn't like to do an initial startup if you get anywhere near a longpress. Connectivity is average. The claim-to-fame "immersion mode", doesn't work really well in the dynamic mode (where it "follows you around"). It's just not that noticable. The Boze app doesn't make enabling this easy. Lastly, the 24hr sleep mode drains the battery like crazy. Can't keep this thing charged for 2 days with 2 hrs use each day Only not rating 1 star because, as usual, the silencing and sound quality are very good. Overall very disappointing when compared with QC earbuds or older headphones models.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your detailed feedback on our product. We appreciate your honesty and want to ensure we address your concerns adequately.

      Regarding the power and connectivity issues you've faced, we'd like to assist you promptly. Please contact our support team, and they will guide you through troubleshooting steps. You can do so by following this link: https://bose.life/globalcontact.

      We've noted your observations about "immersion mode" and the 24-hour sleep mode. Your insights are crucial, and we'll review these aspects for possible improvements in future updates.

      Kind Regards,
      Eric. V - Bose Customer Support bose

  • Rated 3 out of 5 stars

    They're okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay, but they don't even approach the performance of the Apple AirPods Max. There are noticeable delays to start reproducing quick and sudden sounds. When you put your iPhone on standy, for example, there's a lock sound. These headphones struggle to play this lock sound, often missing it entirely (it is never heard). They also often clip words that I need to hear when studying languages on apps such as Duolingo. Also, the quality of noise cancelation is lousy compared to my AirPods Max. This was my first and last time buying Bose headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Seem ok so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality seem good maybe a little less than previous pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, works as intended never had an issue with any of my Bose products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good for watching movies late at night. They are accurate with a big sound stage perfect for movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bose phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Best headphones i have. Might be a little expensive but its so worth it that they might higher the price. Thats what i think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy Them...NOW! Purchased these for my husband and now my son wants to upgrade his pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better noise reduction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the previous model and found that the Noise reduction was so much better. With the TV on and people walking by me, they would have to tap me to get me to notice them. And... no more power switch, it turns on and off automatically

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not the greatest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not as good as the previous model I had bought 2 years ago. The noise cancellation is not the best. I could still hear people even in first class with less people around. I left my 2 year old ones on the plane by accident. Going to try the Apple Headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best purchase I have ever made on headsets I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed these headphones. A key selling point for me was the awareness mode and , so and delivers as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay but battery life is short. Fit is not very good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older pair of Bose and these blew those out of the water! You won't be disappointed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose QC Ultra-Lunar Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Sony XM5, and the battery life is not as good. I do enjoy the immersion feature, but honestly, I don't think it's worth the price difference. I also don't particularly like that if you take one ear off, it shuts off and eventually disconnects. I will say, though, that the touch feature hasn't gone out.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for your feedback regarding the Bose QuietComfort Ultra. I apologize that the battery life hasn't met your expectations and that you're experiencing issues with the auto-pause feature, especially when you take one earbud out, which causes it to turn off and disconnect.

      Please refer to this link for troubleshooting assistance: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-in-ear-detection?language=en_US

      If the issue persists, please don’t hesitate to reach out to us for further assistance.
      https://global.bose.com/en_us/index.html


      Kelly - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Very good for music and movie lover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best recommended music and movie lover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones…. I love the pass through option so I can listen to great music AND hear my wife while hanging out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good. I ended up returning them due to the lack of wired capabilities with a USP-C port. Yes they are wireless headphones but upon purchase we asked if there was a wired capability to a "C" and the answer was "YES" - unfortunately the real answer was "NO"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Extremely light, functional and stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality holds charge for a good time noise cancelation is great!

    I would recommend this to a friend