4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$409.99
Save $39.01
The comparable value is $449.00

Customer reviews

Rating 4.7 out of 5 stars with 2790 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent sound quality and comfort. Users have found the sound quality to be phenomenal and appreciate the comfort provided by the design. Additionally, the battery life has been consistently praised as excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,790 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose quite canceling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it is very relaxing I use it in the bed room or relaxing in my other living room

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, incredibly comfortable and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear, with that great Bose sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones that I use daily! The noise cancelation is top tier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality the sound is immaculate I use them for mu daily walks and when im relaxing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality use them at home and when I travel for work different audio features and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my headphones, especially this color is absolutely gorgeous! I love the different modes provided it really makes a difference but I love me some Bose! 10/10

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Volume slider

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones but the volume me slider doesn’t work as it should.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Gerald! Thank you for sharing your feedback. We’re glad you’re enjoying the headphones, but we’re sorry to hear the volume slider isn’t working as expected. That’s definitely not the experience we want for you.

      Please reach out to us through this link https://bose.life/49SSe5s
      so we can take a closer look and assist you further. We’re here to help!

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with great noise cancellation. No air flow so does get sweety ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones definitely worth the expense

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased these and they’re amazing headphone the noise canceling mode works really well but if you need to be able to hear your surrounding area the active mode works amazing to I was nervous about such an expensive pair of headphones but do not regret it now well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, just fitting like a wow. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose delivers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and the the amazing Bose sound. Mic is great. I can wash dishes and still have a conversation on the phone without the person really noticing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A1PAINTCO.com approved Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphone sound experience this listener has ever had. Blue tooth and wire included. The touch voume and auto track stop when removing the headphones exceedes this customers expectations. Dont wait for these to be on sale as each day you will miss this excellent sound experience from a head set.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Extremely comfortable to wear for a long period

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While wearing the Bose headphones, for the first time flying to Europe I was able to sleep! I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancelling Great for making calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love anything Bose and these are no exception to the rest of the products I own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound Quality and Noise Cancelation Overall

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nicely made, and work well for both sound quality, and noise cancellation. That said, the noise cancellation is slightly hampered when using them outdoors if there is wind, as I can hear wind whistling around the ear cups. One gripe, is for an expensive piece of gear, the charging cord could be longer. Based on the available outlets/USB ports in my house, the cord is short. A significantly cheaper wireless keyboard came with a much longer charging cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new headphones! The only issue is the connectivity sometimes is difficult. Other than that, I like how it looks & feels good on- not too tight like the previous pair I owned (different brand).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bait and Switch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this open box I was charged a different price in store than online and when I got home they were fair condition and not excellent condition. It is a 100 mike round trip to tge store and I go on vacation tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, should you need assistance with your QC Ultra earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 2 out of 5 stars

    Fails to cancel noise

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for their noise canceling properties, so that's what I'm going to focus on. Headphones cancel noise in two ways: Active and Passive. Active cancels it by playing sound waves to counter the sounds around you. It only works with consistent noises like a plane engine or an ac unit. Passive works by physically blocking the noise, it's similar to blocking noise with your fingers. This headset is advertised as having both types and fails at both of them. Best Buy doesn’t have a "specification" for passive noise canceling(PNC), but it does have one for "sound isolating" which is the closest to PNC that I could find. For the active noise canceling, on its strongest setting, it dampens consistent noises, but that's all. It doesn't cancel them out, they are still quite loud. My best example is a vacuum, despite the fact it is a consistent sound, and what the active noise canceling is made for, I still hear the vacuum quite loudly. Even from six feet away, I can hear an average power fan. It fails at canceling noise. As for the sound isolating, it doesn't isolate sound. Wearing the headphones doesn't even dampen noise from close up, unwinding the cord of a vacuum is the same level of volume while wearing the headphones or not wearing them. Dogs barking more than two rooms away is muffled by maybe 20% while wearing them. This level of noise canceling is something I'd expect from 100 dollar, poor quality headphones. Not headphones worth $300 or "$429 competitor's price." Calling this "sound isolating" is negligent at best and willfully ignorant or malicious at worst, I expected better from Best Buy. Don't waste your money, I'm planning on refunding at my first opportunity.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tristan, thank you for taking the time to share such a detailed review. The Bose QuietComfort Ultra Headphones feature advanced spatial audio and world-class noise cancellation, including Quiet Mode for full isolation, Aware Mode to hear surroundings (with ActiveSense to dampen sudden loud spikes), and Immersion Mode for spatial audio with full cancellation.

      We appreciate you pointing out the differences between “sound isolating” and passive noise canceling, and we’ll make sure your comments are passed along to our product team. Your perspective helps us understand where improvements are needed. We’re sorry to hear that the noise canceling performance hasn’t met your expectations. Since active and passive noise canceling can vary depending on the environment and fit, you may find it helpful to adjust the noise cancellation levels through the Bose Music App.

      If you’re experiencing ongoing issues with noise cancellation, here’s a helpful link you can use for more guidance: https://bose.life/3Njnylf

      Jelyn - Bose Customer Support bose