Customer Ratings & Reviews

[Employee of bestbuy] After seven months with the Bose QuietComfort Ultra Headphones including countless domestic flights and multiple international trips I can confidently say I regret buying these. I came from the Sony WH-1000XM2, and honestly, I should’ve stuck with my seven-year-old Sony's or waited for the WH-1000XM6. The QC Ultra is nothing but an expensive disappointment. Battery Life? Embarrassing. These headphones somehow burn through battery even when you turn them off. I can flip the power switch via the Bluetooth button, see the LED die, set them down, and still wake up to a dead battery the next morning. On travel days, it’s infuriating. My XM2s never did this not once. ANC? Horrible for Movement. Any movement such as walking, chewing, turning your head, shifting in your seat causes this awful popping, thudding, or pressure shift. It completely shatters immersion. It’s so distracting that I’ve stopped using them for anything other than sitting perfectly still on a plane. Call Quality? Straight-Up Bad. Bose advertises “crystal-clear calls,” but the real-world performance is downright miserable. During a recent FaceTime call with my daughter, I was constantly being asked to repeat myself or worse, she couldn’t hear me at all. For something this expensive, that’s unacceptable. Background noise leaks in, voices cut out, and the microphones struggle with even the lightest breeze. Using these for calls feels like a downgrade from AirPods, speakerphone, or literally anything else. Connectivity? Finicky at Best. Random Bluetooth dropouts, audio desync when switching between devices, and the annoying tendency to auto-pair to the wrong device the moment you turn them on. Switching between phone, iPad, and laptop feels like playing roulette. Spatial Audio? More Gimmick Than Innovation. The head-tracking features are disorienting, inconsistent, and drain battery even faster. Most people turn it off immediately, and I don’t blame them it adds nothing but annoyance. And No, I’m Not a Sony Fanboy. I just want a premium product to work like a premium product. These do not. Every flight reminds me how badly I wish I’d waited for the Sony WH-1000XM6 instead of taking a chance on Bose’s hype machine. Never again. These will be my first and last Bose headphone purchase. Don’t waste your money, I should have waited for Sony's or bought anything else.

These are not as good as the previous model I had bought 2 years ago. The noise cancellation is not the best. I could still hear people even in first class with less people around. I left my 2 year old ones on the plane by accident. Going to try the Apple Headphones.

Great sevice and love the headset. Love my purchase, quality all the way around.

They are the best! I have three of these I got one as a gift and I love thrm

I love this one!! When i have it on, i seem to forget the world, just me and my music. Cleaning, relaxing, sleeping - love love this!

Luv these at the gym and around the house. Would purchase again

Quality is good. I ended up returning them due to the lack of wired capabilities with a USP-C port. Yes they are wireless headphones but upon purchase we asked if there was a wired capability to a "C" and the answer was "YES" - unfortunately the real answer was "NO"

Solid Bose quality as expected. Only reason for 4 stars instead of 5 is the user interface with an Iphone is not as smooth as you would expect. Overall very solid headphones though.

Really tried to like these. Have the WH1000XM5s. They're a little hard to swallow as well but better than the Bose QC Ultra. Problem is the soundstage. QC earbud twos and Ultras are louder and have a better sound stage. Noise canceling is comparable to the cans for the earbuds. The Bose QC ultra has major connectivity problems as all Bose products continue to. Connectivity problems with the app. Pairing with two devices is painful. In ear sensor works and doesn't work as far as stopping and pausing the music when you take them off. Not worth $430 plus tax on the QC Ultras cans. These are "okay" headphones at best. I returned mine.

Great and really reliable! Nicely chosen color. I would do it again

They're okay, but they don't even approach the performance of the Apple AirPods Max. There are noticeable delays to start reproducing quick and sudden sounds. When you put your iPhone on standy, for example, there's a lock sound. These headphones struggle to play this lock sound, often missing it entirely (it is never heard). They also often clip words that I need to hear when studying languages on apps such as Duolingo. Also, the quality of noise cancelation is lousy compared to my AirPods Max. This was my first and last time buying Bose headphones.

it excellent headphond Bose!! i love it and enjoy it!

Purchase these Bose QC ultras for my wife. Open box. Excellent condition. As advertised.

Works great. Been using it on flights and i cant believe how i used to fly without it

I waited a long time to these amazing headphone it was worth the wait

[Employee of bestbuy] Phenomenal headphones recommend. Works great with iphone

Overall Best headphones i have. Might be a little expensive but its so worth it that they might higher the price. Thats what i think.

Good headphones for the hearing impaired self. The best I used so far. Reasonably priced also.

These headphones are very good for watching movies late at night. They are accurate with a big sound stage perfect for movies.

Bose sure is at the top of their game with these headphones. Wife is quite pleased with her pair.