Customer Ratings & Reviews

It looks very nice but after wearing it for a while I can really feel it digging into my head so definitely returning it. I also wanted something that has a mute mic button for zoom/team's call. This model doesn't support that and the volume slider touch bar is terrible and hard to find. I like the older model of quiet comfort much better than this ultra version.

Excellent product great purchase process with Best Buy simple but effective

But is too expensive and the color are sooo Beutyf

Love em!! Couldn’t have picked anything better !!!

Great product used on a daily! Best gift to myself over.

I bought it refurbished it sounded like it has some connections issues

Fantastic, but only because of Gino in your Duluth store. And why is there no place to praise an employee? That is really bad that there is no place for me to praise a person as opposed to a product.

First boot of the headphone noise-cancelling and sound is great. But soon after the headphones will get in a state that crash often where there will be no sound at all. The ONLY way out of this state if to FULLY drain the battery, but when the headphones are in this no sound crash state, it is almost importable to do so. It does not matter if you get a replacement (the replacement will soon do the same thing) or a factory reset (there is no true factory reset option). Many times to get sound back (but will still be in the crashing state) I leave them plug in for hr's. Each time I need to leave them plug in longer and longer. (Ex 1hr → 1.5hr → 2.5hr → 5hr → 12hr → Gave up and called them dead) It became of this problem, I was never able to drain the battery of the headphone pass 50% before the headphone would crash. Connectivity is one of the things that would prevent sound from coming back to the headphone when in the no sound state (in the app will show info about the headphone like if they are charging).

Got them for my husband. He absolutely loves them.

They sound good when they work properly. They never automatically connect to my IPhone, they week 80% battery life who put them down “and “ plugged them in. She I unplugged them, they were completely dead.

Outstanding fidelity. Crisp high frequency and powerful base response.

My Husband bought a different brand after reading reviews and was NOT happy withem at all. I told him he wasn't going to be happy because they werent BOSE!!!!

These earphones have an Outstanding appearance, and the quality is among the highest. This is consistent with what is expected from the brand, “Bose”

Best headphones I have ever owned. Sturdy construction, easy headphone control via the app or buttons and different equalizers via a touch button.

I was expecting much more than this. I have other headphones that just blow them out of the water for much less. I will more than likely return them and get another set of the other headphones. Very unfortunate.

Ok, where to start. These, for the price they are just simply are not worth it. If I had pictures I'd show you the damage caused after one a week and a half of 8 hour use, 5 times a week. The inner ear muffs were quickly falling a part and if I'm being honest? The ulUltra Quiet is a far fetch for these. If you work in a warehouse these are NOT for you. You hear EVERYTHING. I will be honest though, the app for these was very easy to navigate and that's probably the only good thing I saw in these. If I could make a suggestion: JBL Tour Pro earbuds are WAAAAY better for an even better price bracket. These just didn't cut it, save your money and get something else with your cash.

Very happy with my purchase I have no regrets about this decision and purchase I would recommend this purchase to anyone interested in a good quality product

Expensive headphones should be the best headphones! This isn’t the case with this model. Sound quality is good, but not the best choice when compared to Sony or Apple. I tested all 3 brands and decided to stay with Apple. Sorry Bose, but you aren’t longer the Best out there.

Bought this headphones last Aug 30, 2025 for my son. Everything worked well but this week my son told me after he charge the headphones he can't hear any sound anymore. He read reviews from you tube that has the same problem with his headphones. I didn't get the bestbuy warranty because I trusted the company BOSE. Now it's not even 1 month and I don't know what to. It a waste of money!

No issues at all, ho for it. I have bery hogh end headphones and i was not expecting much, but to my surprise these are bery good Bluetooth headphones for work and music.