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Customer reviews

Rating 4.7 out of 5 stars with 2743 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,743 reviews
  • Rated 3 out of 5 stars

    Bose QC Ultra-Lunar Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Sony XM5, and the battery life is not as good. I do enjoy the immersion feature, but honestly, I don't think it's worth the price difference. I also don't particularly like that if you take one ear off, it shuts off and eventually disconnects. I will say, though, that the touch feature hasn't gone out.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for your feedback regarding the Bose QuietComfort Ultra. I apologize that the battery life hasn't met your expectations and that you're experiencing issues with the auto-pause feature, especially when you take one earbud out, which causes it to turn off and disconnect.

      Please refer to this link for troubleshooting assistance: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-in-ear-detection?language=en_US

      If the issue persists, please don’t hesitate to reach out to us for further assistance.
      https://global.bose.com/en_us/index.html


      Kelly - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Weak ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box excellent feeling like I was getting a good deal. Took a flight this past weekend and the ANC was sorely disappointing. It blocks the hum of a fan in an apartment but did almost nothing for the drone of a plane engine…had volume much higher than I was expecting (between 50-75% of max) and still found I was competing with the noise. Used with iPhone 15 Pro Max and Bose app to verify settings. Unfortunately I’m now outside the return window. Will be extra cautious with Best Buy Open Box deals in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headsets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had QuietComfort headsets for almost 20 years. These are far superior to the old QC15.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for music and movie lover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best recommended music and movie lover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! Well worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ultra earbuds, took them back because they kept falling out. So i bought these. I don’t regret it going on a trip tomorrow gonna make that plane ride more pleasurable 

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but doesn’t fit hear perfectly. Noice is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok these headphones are EXTREMELY sound proof! I walked around the mall completely un bothered by everyone's loud talking and screaming. Very nice tool for introverts like me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. With the brand, I expected a much nicer user experience. The noise canceling is subpar. The Bluetooth is always cutting out. At the gym it cuts out when I lay back for an exercise. They do not turn on when you put them on. I don’t mind paying for quality. But this time is a disappointment.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal headphones recommend. Works great with iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the item as expected and delivery was very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this headset my other one stopped working so had to replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get them !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones i use them for the gym work and for gaming !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But is too expensive and the color are sooo Beutyf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent. Returned due to price change

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as price changed the next day and best buy would not match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box is the S*&^!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box, but brand new. Love it. Thank you BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product keeping it true to its Brand and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose sound cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose - my dog ate my old ones but the new ones are better!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity and easy set up. Sound is the best in the biz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Hope they keep making them like this…..

    I would recommend this to a friend