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Customer reviews

Rating 4.7 out of 5 stars with 2743 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,743 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great purchase process with Best Buy simple but effective

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. K

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones have an Outstanding appearance, and the quality is among the highest. This is consistent with what is expected from the brand, “Bose”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of it, but it’s great for airplane. Good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great but some issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it refurbished it sounded like it has some connections issues

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love them! the app is finicky though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of over the ear headphones and I have to say I'm impressed :) the immersion feature is my favorite! the app for them is very hit and miss though, and would be excellent if didn't disconnect from the product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This model is no good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a step down from their earlier releases. The "touch sliding" volume controls sucks, you cant "precision" tune the volume cause it moves the volume like 10 increments just from barley sliding the thing (touch control). Bluetooth sucks Their kinda tight on the head When charging, if you unplug the headphones, they will Power On automatically, and connect to anything in range.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, we’re sorry to hear that your experience with the headphones hasn't met expectations. We understand how important precise control, reliable Bluetooth, and a comfortable fit are, and we truly appreciate you sharing your feedback.

      We’d love to help you to resolve those issues you're facing. Please contact us through this link, and we’ll be happy to assist further: https://bose.life/49SSe5s

      We’re available anytime to assist you.
      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product used on a daily! Best gift to myself over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em!! Couldn’t have picked anything better !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE Ultra Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding fidelity. Crisp high frequency and powerful base response.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and returned going off reviews, wasn't pleased with bass or noise canceling. I expected more from Bose especially with this price tag. Nice quality feel and other than that might be a good fit for others but I like a bass heavy headphone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound abs very easy to setup and operate. I love how it automatically turn off or pause if you have to take off and then resume when you put back on your head. The only complaint is the quiet mode is not 100% silent. There is some outside noise but very minor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my husband. He absolutely loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love them, she wanted a different brand but I surprise her with this one and she was more happy with this one then the one she said she wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not the best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive headphones should be the best headphones! This isn’t the case with this model. Sound quality is good, but not the best choice when compared to Sony or Apple. I tested all 3 brands and decided to stay with Apple. Sorry Bose, but you aren’t longer the Best out there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good sound, noise canceling; controls bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and noise-cancelling on wide array of media, including music, podcasts and watching movie. Setup takes a few too many tries, though, and buttons don't always respond as the paperwork and app outline. Better options out there for this money, especially Sony products. Returning tomorrow because they only stay connected when battery is over 80%. After that, they disconnect 2.5 seconds after connecting. Happening on iPhone, Android, Mac and PC. Definitely a problem when cost is so high. Likely defective - - hopefully others have better luck with their purchases.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great that you enjoy the sound and noise-cancelling on the headphones. Our user guide here https://bose.life/4aXWfEb can help with making sure you're fully setup. Our guide for the buttons here https://bose.life/48JoyUz will help to ensure you're headphones respond how you want them too.

      I understand you plan to return them though, but please do reach out to us https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    100/100

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My absolute go to whether for the gym or just a cruise on my bike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star rating!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son, and his feedback is nothing but great! He's very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty dammm good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. A little touchy with the on ear sensor stopping sound. Probably adjustable, but do to this I’m still considering Apple’s over ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QuietComfort Ultra Wireless Noise Cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the coolest headphones I've ever tried. The spatial feature makes it sound like you are at a live concert. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plasticky sound at hinges everytime you mov the head..sound and anc superb but had to return due to the build quality as mentioned above

    No, I would not recommend this to a friend