Customer Ratings & Reviews
- Model:
- 880066-1500
- SKU:
- 6620217
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Adverse reaction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my daughter and after she used them a few days, her ears had a horrible reaction. Both ears turned bright red, had bumps and swelling! What chemical is on these that causes auch a reaction. I researched it online and there are others with the aame problem! What good are noise cancelling headphones if you cant use them because they make your ears break out? I woul not recommend these!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am incredibly sorry to hear that your daughter seems to have had a possible reaction to her QuietComfort Ultra headphones, we would love to look into this issue for you.
please reach out to us directly so we can assist you further.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Disapointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I played the demo headphone in the BB store and was expecting to be blown away, given the price and brand, but no. I wasn't imoressed in any way. I guess all of the great reviews are from people who have never experienced quality, because these were not. In my opinion, I would value these at maybe $60.
No, I would not recommend this to a friendCan't turn off anc active noise cancelling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried them in store and they sounded great. But the anc controls confused me. It was after that I learned you can't turn off the anc. You can't adjust the anc strength. You can only adjust how much outside noise they let in. This means the anc strength is controlled by the headphones. That means if you have too much eardrum pressure from the anc, then tough!...bose doesn't want YOU to control the anc strength of headphone on YOUR head and ears!...SHAME!!!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It's wonderful to see that you find the sound great on the headphones. I'm surprised you're having trouble with the active noise-cancellation. You can adjust the level of ANC following our guide here https://bose.life/4a6Zbha through adjusting the mode you're in. You can also create a custom mode that lets you adjust how much ANC is in use. We'd also love to help you with the headphones, please contact us https://bose.life/contact for further help.
Nic - Bose Customer Support
If you sweat just a litte... DON’T BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went from Bose 700 to these and im on my 2nd pair within 3 months all because of sweat damage! The 700s didn’t store sweat or water but somehow water or sweat gets inside!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Dave - sorry to hear about your experience so far! These headphones don't have a water resistance rating, so they're not as ideal for e.g. workouts as some of our in-ear solutions. However, sweating a little when using your QuietComfort Ultra Headphones shouldn't cause any issues. Our support team will be happy to help you if you find that issues are nonetheless occurring: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Updates are not good enough.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Bose headphones over the years . The 35QC and 700. Each time Bose update their software. You loose ANC quality. Not worth the hassle and money. This is a problem Bose have had and continues to have.
No, I would not recommend this to a friend- Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No, I would not recommend this to a friend
Brand response from Bose Support
Posted .Hello, thanks for leaving your thoughts on the QC Ultra Headphones. With regard to multi-point connections, you do not need to turn Bluetooth off on each device when switching, you just need to pause the playback of audio. The headphones will then be able to switch between device. You can learn more about multi-point here: https://bose.life/3XSZSXw. Please give this a try the next time you use the headphones.
With battery life, you can expect up to 24 hours of use on a single charge, with a 3 hour charge fully charging the headphones.
Jeff - Customer Support