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Customer reviews

Rating 4.7 out of 5 stars with 2742 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,742 reviews
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Comfortable, but terrible software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved Bose, and these seemed like a huge step up, the noice canceling is noticeably better, the headphones are comfortable, but the software makes these unbearable to use. The way they handle switching between two connected devices is just terrible. Sometimes it seems to auto switch (like every pair before it that supported two paired devices) or sometimes you have to use the button to switch devices. A button to switch between two devices was actually a great idea, audio will often get “stuck” on my computer or phone. The issue arises when it just sucks to use. The button worked maybe 10% of the time. Half of the time it would say my laptops name, and then I’d press it again and it would just keep saying my laptops name. The button just sucks, and I really can’t emphasize how much this ruins otherwise good headphones for me. Also the touch controls are kinda janky

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mitch, I am glad to hear that you are enjoying the noise cancelling, and the comfort that these headphones provide. If you are experiencing issues switching between two devices, you may need to clear the connected devices from the headphones' Bluetooth list and reconnect them to refresh the list and allow switching between devices to operate correctly. You can clear the Bluetooth device list via the steps found here: https://bose.life/3GzyfsN. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    I can’t hear you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job blocking noise! These are a must for airplane travel. They are very compact and easy to carry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Having issues.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and the noise canceling but it goes into this “blue light mode” and is no longer connected to my device and i cant turn them off and back on. And the battery is not low.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable for traveling, working and having calls when there’s a lot of noise! Totally recommended. I also own the earbuds pro 2 but I liked more the Bose headphones for the scenarios mentioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones ever earned!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever used! The Spatial Audio feature is so worth it especially if you are music nerd like myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for my Bose quiet comfort ultra wireless noise cancalling over-the-ear headphones. They make such a difference when I'm on the plane or at home. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of Bose noice cancellations headphones. I have bought other brands and return them . Bose headphones are the best. Also all of my Bose headphones, are in perfect condition. They are made high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter she absolutely loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, cannot share together

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the audio quality and ease of operation. Modes are amazing, app is easy to use. -1 star because i NEVER would have expected the top of the line headphones not be able to pair through the app so we can listen to the same movie while traveling, additionally, there is no app for my surface pro. These 2 things are extremely disappointing first world problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I ever had very flexible and I really like the sound and the way they were made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working excellent with great sound quality. I would recommend highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and if you travel a lot they are a must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are overall really good. The sound quality is great and the noise cancellation works amazingly. My only con is that I feel as though they are a bit flimsy, but the case feels very protective.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Bad Sound Quality using Bluetooth on PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really comfortable, and the sound quality seems great on my phone. However, when I connected it to my PC via Bluetooth the sound quality wasn't very good at all. It may be because it has to be connected to the mobile app for you to manage the headphones. I wish they had worked well with my PC because I loved them but the sound quality for my PC was a must for this price.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Chris,

      I am glad to hear that you love the design, comfort and sound quality of your QuietComfort Ultra headphones. You should get the same audio quality if you connect the headphones to your PC, so please make sure both the headphones and your PC are up-to-date.

      For further assistance, do not hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best in the market!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphones I’ve ever used! Use it mostly for traveling and I will never go with another brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are very well made. The sound quality is superb, plus the ability to adjust to different modes and equalization ability is even better. Lots of unique features. Love them. I would recommend them to all my friends and family with out a doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great over the ear headphones. The silence is nice too. If you’re looking for outstanding headphones, then you found them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but very good quality. Sound is fanatic and noise cancellation is excellent. One strange thing is the speakers don’t turn the right way to lie flat when the headset is lowered around you neck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, Sturdy Build

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass and noise cancelling; I also like the blue color. Lightweight and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travelers who want solid noise canceling, and when walking through the airport put is in passive mode and you can hear everything while listening to high quality audio. Absolutely love the headphones!

    I would recommend this to a friend