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Customer Ratings & Reviews

Your price for this item is $293.99
The comparable value price is $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2565 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,565 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose too good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good I fee like I’m transported to my own world where nothing else is present but me and my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose does not disappoint. Great product, worked very well during my long flight to London.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality and sound from a set of headphones. Cancels all the noise around you with perfect surround sound!! .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Bose QC Ultra: Premium Price, Poor Performance

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seven months with the Bose QuietComfort Ultra Headphones including countless domestic flights and multiple international trips I can confidently say I regret buying these. I came from the Sony WH-1000XM2, and honestly, I should’ve stuck with my seven-year-old Sony's or waited for the WH-1000XM6. The QC Ultra is nothing but an expensive disappointment. Battery Life? Embarrassing. These headphones somehow burn through battery even when you turn them off. I can flip the power switch via the Bluetooth button, see the LED die, set them down, and still wake up to a dead battery the next morning. On travel days, it’s infuriating. My XM2s never did this not once. ANC? Horrible for Movement. Any movement such as walking, chewing, turning your head, shifting in your seat causes this awful popping, thudding, or pressure shift. It completely shatters immersion. It’s so distracting that I’ve stopped using them for anything other than sitting perfectly still on a plane. Call Quality? Straight-Up Bad. Bose advertises “crystal-clear calls,” but the real-world performance is downright miserable. During a recent FaceTime call with my daughter, I was constantly being asked to repeat myself or worse, she couldn’t hear me at all. For something this expensive, that’s unacceptable. Background noise leaks in, voices cut out, and the microphones struggle with even the lightest breeze. Using these for calls feels like a downgrade from AirPods, speakerphone, or literally anything else. Connectivity? Finicky at Best. Random Bluetooth dropouts, audio desync when switching between devices, and the annoying tendency to auto-pair to the wrong device the moment you turn them on. Switching between phone, iPad, and laptop feels like playing roulette. Spatial Audio? More Gimmick Than Innovation. The head-tracking features are disorienting, inconsistent, and drain battery even faster. Most people turn it off immediately, and I don’t blame them it adds nothing but annoyance. And No, I’m Not a Sony Fanboy. I just want a premium product to work like a premium product. These do not. Every flight reminds me how badly I wish I’d waited for the Sony WH-1000XM6 instead of taking a chance on Bose’s hype machine. Never again. These will be my first and last Bose headphone purchase. Don’t waste your money, I should have waited for Sony's or bought anything else.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Stephen, thank you for taking the time to share such detailed feedback with us, we truly appreciate it. Your input is valuable and helps us identify areas where we can improve.
      The QuietComfort Ultra Headphones are designed with advanced features such as spatial audio, adaptive noise cancellation, and multi-device connectivity. However, we understand these can feel different compared to traditional models, and issues like battery drain, ANC sensitivity to movement, and call quality are not experiences we want you to have.
      To help, we recommend:
      Checking for firmware updates in the Bose Music app, as these often resolve battery and connectivity concerns.
      Resetting Bluetooth connections to improve pairing stability across multiple devices.
      Adjusting ANC settings in the app, which can reduce the pressure effect during movement.
      We want you to enjoy the reliable performance and comfort Bose is known for, and we’ll continue to support you in getting the best experience possible.

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bose awesome sound as always use it everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Your sign to get these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever used in my entire life 10/10 recommend SO SO worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Atrocious

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface by saying Ive been a loyal Bose customer for years. I had my wireless QuietComfort headphones for about 6 years. They were great. The only issue was the batteries were starting to show their age. Other than that, they were/are perfect (I still own them). I decided to upgrade to the latest Bose Ultra headphones. The noise canceling is by far the best in the business (when it actually works). Here are the numerous issues I had with them over 60 days: 1. Random disconnections from phone 2. Frequent (3-4x a day) failure of noise cancellation in 1 of the ears 3. Frequest comments from people I talk to: ‘Can you speak up it sounds like you are talking from across the room’. This is has happened at least 20-30 times in the last 60 days. 4. The worst part of these headphones, TURNING THEM ON. It takes a solid 5-8 seconds for the headphone to turn on. And 2 out of 5 attempts they dont turn on. So that results in trying again until it works. I have missed calls because of this. Overall, just completely disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      First off, thank you for being such a loyal Bose customer over the years. Six years with your QuietComfort headphones says a lot, and I’m really glad they served you well. That kind of long-term trust means everything to us.

      Reading through the issues you've faced especially the random disconnections, inconsistent noise cancellation, microphone clarity problems, and the frustrating power-on delays, I can completely understand why you’re disappointed. That’s not the kind of experience we want anyone to have.

      I'll be providing some troubleshooting steps to help resolve the connectivity issue with your QuietComfort Ultra Headphones.

      You can follow the detailed guide here:

      https://support.bose.com/s/article/quietcomfort-ultra-headphones-bluetooth-disconnects-from-paired-device?language=en_US

      If you need further assistance or personalized support, feel free to message us directly at:

      http://bose.life/globalsupport

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best headphones I’ve ever owned I will recommend these to everyone of my friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, sounds like your in the theaters, does a really good job at blocking out other noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are the best sound qaulity headphones in the market in my opinion. I upgraded my QC-35 to the Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, fantastic sound with noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to connect and good and excellent sound bose is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. They work well and are a high quality build.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality product. Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. The sound quality is excellent, they're easy to use and they can multi connect to devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The things are awesome, great sound quality and the house cancellation is great, definitely a good guy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose wireless headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous Bose wireless headset.It wore out but this one superior and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, our daughter uses daily, and loves! Now it’s even easier for her to tune out lol!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A True Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im coming from the QC 35s & i must say this is a true upgrade not a $400 upgrade but i got them on sale so it was worth it. Sounds Amazing better bass & it now have a app although its kinda gimmicky.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Probaby will return

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is okay. ANC is good, not best. Battery life is not great. I’m not pleased with EQ settings in comparison to other headphone apps. Immersion is not good. I had to turn it off. With it on, there’s this constant “wind noise” in the background. I went to reddit and apparently it’s a thing with bose headphones. Ultimately, I do not believe they are worth their price in 2025, and I’m pretty disappointed with them. Will keep searching.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Courtney,

      I am glad to hear that you love the sound quality and ANC of your QuietComfort Ultra Headphones, but sorry you are not pleased with the Immersion mode. If you wish to only use them with ANC you can switch to Quiet Mode.

      Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wireless headset. My wife loves the look and sound.

    I would recommend this to a friend