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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.7 out of 5 stars with 2798 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the great sound quality, comfort, and long-lasting battery life. They also appreciate its lightweight feel, good connectivity, nice design, and better fit, along with very deep bass. However, some customers have noted concerns regarding its maximum volume being low and the price being a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,798 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a step up from my last ones. Love the ability to adjust sound to my preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Bose ultra comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are really comfortable and the audio is just fantastic

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fails to cancel noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for their noise canceling properties, so that's what I'm going to focus on. Headphones cancel noise in two ways: Active and Passive. Active cancels it by playing sound waves to counter the sounds around you. It only works with consistent noises like a plane engine or an ac unit. Passive works by physically blocking the noise, it's similar to blocking noise with your fingers. This headset is advertised as having both types and fails at both of them. Best Buy doesn’t have a "specification" for passive noise canceling(PNC), but it does have one for "sound isolating" which is the closest to PNC that I could find. For the active noise canceling, on its strongest setting, it dampens consistent noises, but that's all. It doesn't cancel them out, they are still quite loud. My best example is a vacuum, despite the fact it is a consistent sound, and what the active noise canceling is made for, I still hear the vacuum quite loudly. Even from six feet away, I can hear an average power fan. It fails at canceling noise. As for the sound isolating, it doesn't isolate sound. Wearing the headphones doesn't even dampen noise from close up, unwinding the cord of a vacuum is the same level of volume while wearing the headphones or not wearing them. Dogs barking more than two rooms away is muffled by maybe 20% while wearing them. This level of noise canceling is something I'd expect from 100 dollar, poor quality headphones. Not headphones worth $300 or "$429 competitor's price." Calling this "sound isolating" is negligent at best and willfully ignorant or malicious at worst, I expected better from Best Buy. Don't waste your money, I'm planning on refunding at my first opportunity.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tristan, thank you for taking the time to share such a detailed review. The Bose QuietComfort Ultra Headphones feature advanced spatial audio and world-class noise cancellation, including Quiet Mode for full isolation, Aware Mode to hear surroundings (with ActiveSense to dampen sudden loud spikes), and Immersion Mode for spatial audio with full cancellation.

      We appreciate you pointing out the differences between “sound isolating” and passive noise canceling, and we’ll make sure your comments are passed along to our product team. Your perspective helps us understand where improvements are needed. We’re sorry to hear that the noise canceling performance hasn’t met your expectations. Since active and passive noise canceling can vary depending on the environment and fit, you may find it helpful to adjust the noise cancellation levels through the Bose Music App.

      If you’re experiencing ongoing issues with noise cancellation, here’s a helpful link you can use for more guidance: https://bose.life/3Njnylf

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Heaphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks really nice and sound quality is awesome i really like this headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Picked these up while on vacation. Pickup process was flawless. Great service from Best Buy as always even during one of the busiest times of the year besides Christmas. Will always continue to shop at Best Buy. Never dissatisfied shopping here whether it’s online or in store

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If you have the $$$ get these!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cans. When i put them on and turn on the noise cancelling I truly feel like I am in my own world. The different sound levels come through incredibly clear, with the bass being present, but not overpowering. I would highly reccomend these if you have the $$$ to spend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and absolute noise control. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved these the sound is amazing. I use them to workout, study and cleaning the house, running excellent for all activities

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Good sound quality, perfect for drowning out the sound of your kids

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones EVER. And I’ve tried them all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100/10 would buy this again. Loveeee the quality. Quick connection to devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amateur Landscaper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for yardwork: mowing, chainsawing, power tool noise, etc. Comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Suerb headphnes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent headphones, with a fine clean sound. The app was easy to install and use. I highly recommend them for anyone with a serious interest in sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I have been wanting to upgrade and these did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really well made and performance is awesome . Great sound and blocks out noise perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Product with one issue. . . .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, the build is great and the headphones look great. This product continues its great tradition of amazing sound products. The multi device connection protocol is a bit finicky and does not always switch seamlessly between connected devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband. He is so happy and very Satisfied in this product. It has an option, either you want to cancel the noise or you still want to be aware of your surroundings while listening to the music.. We love it ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love love love this headphone best one out so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life last a long time. The only thing i would add is the suction

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very convenient. Sound quality is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Needs improvement

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good. The noise cancelling when driving a zero turn mower could be better to block out access motor noise to appreciate the music Better. I think subwoofers could be better for the price point also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice build. Sound is great, once you play with the EQ and find your settings. The app is good. Less features than Sony. ANC and ambient are great.

    I would recommend this to a friend