Customer Ratings & Reviews
- Model:
- 880066-1200
- SKU:
- 11690417
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Bose QC Ultra: Premium Price, Poor Performance
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After seven months with the Bose QuietComfort Ultra Headphones including countless domestic flights and multiple international trips I can confidently say I regret buying these. I came from the Sony WH-1000XM2, and honestly, I should’ve stuck with my seven-year-old Sony's or waited for the WH-1000XM6. The QC Ultra is nothing but an expensive disappointment. Battery Life? Embarrassing. These headphones somehow burn through battery even when you turn them off. I can flip the power switch via the Bluetooth button, see the LED die, set them down, and still wake up to a dead battery the next morning. On travel days, it’s infuriating. My XM2s never did this not once. ANC? Horrible for Movement. Any movement such as walking, chewing, turning your head, shifting in your seat causes this awful popping, thudding, or pressure shift. It completely shatters immersion. It’s so distracting that I’ve stopped using them for anything other than sitting perfectly still on a plane. Call Quality? Straight-Up Bad. Bose advertises “crystal-clear calls,” but the real-world performance is downright miserable. During a recent FaceTime call with my daughter, I was constantly being asked to repeat myself or worse, she couldn’t hear me at all. For something this expensive, that’s unacceptable. Background noise leaks in, voices cut out, and the microphones struggle with even the lightest breeze. Using these for calls feels like a downgrade from AirPods, speakerphone, or literally anything else. Connectivity? Finicky at Best. Random Bluetooth dropouts, audio desync when switching between devices, and the annoying tendency to auto-pair to the wrong device the moment you turn them on. Switching between phone, iPad, and laptop feels like playing roulette. Spatial Audio? More Gimmick Than Innovation. The head-tracking features are disorienting, inconsistent, and drain battery even faster. Most people turn it off immediately, and I don’t blame them it adds nothing but annoyance. And No, I’m Not a Sony Fanboy. I just want a premium product to work like a premium product. These do not. Every flight reminds me how badly I wish I’d waited for the Sony WH-1000XM6 instead of taking a chance on Bose’s hype machine. Never again. These will be my first and last Bose headphone purchase. Don’t waste your money, I should have waited for Sony's or bought anything else.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stephen, thank you for taking the time to share such detailed feedback with us, we truly appreciate it. Your input is valuable and helps us identify areas where we can improve.
The QuietComfort Ultra Headphones are designed with advanced features such as spatial audio, adaptive noise cancellation, and multi-device connectivity. However, we understand these can feel different compared to traditional models, and issues like battery drain, ANC sensitivity to movement, and call quality are not experiences we want you to have.
To help, we recommend:
Checking for firmware updates in the Bose Music app, as these often resolve battery and connectivity concerns.
Resetting Bluetooth connections to improve pairing stability across multiple devices.
Adjusting ANC settings in the app, which can reduce the pressure effect during movement.
We want you to enjoy the reliable performance and comfort Bose is known for, and we’ll continue to support you in getting the best experience possible.
Gem - Bose Customer Support
Bose Ultra Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well controls not easy to use and noice cancelling isn't as well as my original Bose from ten years ago
I would recommend this to a friendEarphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the sound called quite a bit. Felt the noise canceling worked fairly well but could be better.
I would recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headset to replace the qc35 wife uses it all the time and don’t hear any complaints
I would recommend this to a friendExcellent headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones- I use them every day. My only complaint is that the foam on the ear cups wears out really fast.
I would recommend this to a friend- Pros mentioned:Comfort
I wanted more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could hear the airplane and people talk over my music even though it was in noise cancelling mode. It was only loud with the aux cord but not Bluetooth. I have a iPhone 15 by the way. They are very comfortable headphones though.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sophia, I'm glad you find the QuietComfort Ultra Headphones comfortable to wear! If you're not getting the volume you'd expect via Bluetooth, make sure the volume on the source device is turned up. Also try a second device, to compare performance there. As for the noise cancelling, you will still hear some noise given that noise cancelling isn't designed to block out 100% of surrounding noise. The vast majority of noise, however, should be suppressed by the headphones, allowing you to enjoy your music. Our support team will help you further, if you'd like further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Horrible software, Superb Hardware!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone quality and sound is great. However, the software is incredibly infuriating. After charging, the headsets get stuck in a state of limbo regarding pairing and is very difficult to reset and repair.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Steven,
I am glad to hear that you love how great your QuietComfort Ultra headphones sound, but sorry you are sometimes experiencing pairing issues.
If you are not sure how to reset them, please check our guide: https://bose.life/4hO1GbQ
If you need further assistance, don't hesitate to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Comfort
Good overall headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Sound quality is ok. Good ANC. Bad pair-ability.
I would recommend this to a friend Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones perfect for travel or the gym.
I would recommend this to a friendBest Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are headphones are a beast!!!! I will highly recommend these headphones to everyone.
I would recommend this to a friendNice quality and awesome deal on open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got an open box for a great price. Came with everything
I would recommend this to a friendGood over the ear headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best over the ear headphones I’ve got, way better than AirPods
I would recommend this to a friendManny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for air travel. Noise reduction is amazing, drowns out noise and helps you relax while flying.
I would recommend this to a friendAwesome headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Sound canceling works great. Connecting and sound is great too
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Use them so much I have bought multiple pairs. I run in them so they get a lot of use!
I would recommend this to a friendGreat pair of headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is now my third set of quiet comfort headphones and I’m enjoying them. The new app is great with more configurability. The Bluetooth and range is greatly improved over my previous version. Overall, pretty happy with the decision to purchase.
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this i can finally focus in studying with the noisy house i have
No, I would not recommend this to a friendcomfortable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a good product overall id say worth the price. happy
I would recommend this to a friendLove Bose!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I love Bose products and this product lives up to one of their best products.
I would recommend this to a friend- Pros mentioned:Battery life
Bose QC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good to use and have good battery life. Liked the product
I would recommend this to a friend