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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2734 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,734 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like them a lot my issue was best buy had hardly anything else out to sample

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time to these amazing headphone it was worth the wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ANC is the best!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good base, very good vocals and the ANC is very well good and isolating when it comes to the seperation fo the music and the outside noise. Would definitely recommend the product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible shape

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an open box purchase said excellent condition pads on headphones had residue and stains on them like they were worn and sweat stains and makeup stains went back to the store where I purchased them and they said open box R as is horrible experience horrible customer service honestly I should be given some type of reimbursement for the issue. We went back the next day and they said that it’s probably from us wearing them, but they were still sealed in the box we never wore them we got them late at night and then came back the next morning when you opened may just have to post a review for others to see and be warned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Seriously disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power on/off is really finicky, often powers itself off, and doesn't like to do an initial startup if you get anywhere near a longpress. Connectivity is average. The claim-to-fame "immersion mode", doesn't work really well in the dynamic mode (where it "follows you around"). It's just not that noticable. The Boze app doesn't make enabling this easy. Lastly, the 24hr sleep mode drains the battery like crazy. Can't keep this thing charged for 2 days with 2 hrs use each day Only not rating 1 star because, as usual, the silencing and sound quality are very good. Overall very disappointing when compared with QC earbuds or older headphones models.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your detailed feedback on our product. We appreciate your honesty and want to ensure we address your concerns adequately.

      Regarding the power and connectivity issues you've faced, we'd like to assist you promptly. Please contact our support team, and they will guide you through troubleshooting steps. You can do so by following this link: https://bose.life/globalcontact.

      We've noted your observations about "immersion mode" and the 24-hour sleep mode. Your insights are crucial, and we'll review these aspects for possible improvements in future updates.

      Kind Regards,
      Eric. V - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best travel companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Been using it on flights and i cant believe how i used to fly without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box immaculate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these Bose QC ultras for my wife. Open box. Excellent condition. As advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not perfect.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Bose quality as expected. Only reason for 4 stars instead of 5 is the user interface with an Iphone is not as smooth as you would expect. Overall very solid headphones though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose doesnt dissapoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I git these on sale and i am happy with them!!!! Use them for traveling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay, but they don't even approach the performance of the Apple AirPods Max. There are noticeable delays to start reproducing quick and sudden sounds. When you put your iPhone on standy, for example, there's a lock sound. These headphones struggle to play this lock sound, often missing it entirely (it is never heard). They also often clip words that I need to hear when studying languages on apps such as Duolingo. Also, the quality of noise cancelation is lousy compared to my AirPods Max. This was my first and last time buying Bose headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone I ever used. Will recommend to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Boss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very sleek nice color, but I wish it was much louder thinking of buying a different set maybe beats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio immersion to a whole other level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose sure is at the top of their game with these headphones. Wife is quite pleased with her pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not the greatest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not as good as the previous model I had bought 2 years ago. The noise cancellation is not the best. I could still hear people even in first class with less people around. I left my 2 year old ones on the plane by accident. Going to try the Apple Headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better noise reduction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the previous model and found that the Noise reduction was so much better. With the TV on and people walking by me, they would have to tap me to get me to notice them. And... no more power switch, it turns on and off automatically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color! Definitely happy that Best Buy got this color in stock!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome if you can find on sale, a great buy for consumers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bose phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Best headphones i have. Might be a little expensive but its so worth it that they might higher the price. Thats what i think.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Extremely light, functional and stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good for watching movies late at night. They are accurate with a big sound stage perfect for movies.

    I would recommend this to a friend