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Customer Ratings & Reviews

$399.99
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Customer reviews

Rating 4.7 out of 5 stars with 2734 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,734 reviews
  • Rated 5 out of 5 stars

    Boss QC products are always a win

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boss is always a win. The ANC is truly second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t see much difference compared to the other one but I liked this color so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband bought a different brand after reading reviews and was NOT happy withem at all. I told him he wasn't going to be happy because they werent BOSE!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Older Quiet Comfort model is better than this one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very nice but after wearing it for a while I can really feel it digging into my head so definitely returning it. I also wanted something that has a mute mic button for zoom/team's call. This model doesn't support that and the volume slider touch bar is terrible and hard to find. I like the older model of quiet comfort much better than this ultra version.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ashley, sorry to hear your QuietComfort Ultra Headphones felt uncomfortable, though you did like the look of the Diamond Edition! While it's true that comfort is subjective, these headphones are designed to fit a wide range of customers comfortably. The volume strip is also intended to be easy to operate, and we're sure our customers will love it once they get used to it. Simply swipe up to increase volume or down to decrease it. To quickly increase or decrease the volume, use a long swipe on the volume strip. You can also touch and hold the strip to use your Shortcut. I hope this information is helpful! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live love and breathe music! Music sounds so good using these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! I’d had the previous model for years but these are a huge upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for planes and long trips! Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product loved it . Works great and also very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase I have no regrets about this decision and purchase I would recommend this purchase to anyone interested in a good quality product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Not great for PC gaming with mic. The microphone is not the greatest quality. When I joined a voice chat, the quality of the audio dropped significantly. Fantastic headphones, but ultimately, not a great gaming headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great purchase process with Best Buy simple but effective

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This model is no good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a step down from their earlier releases. The "touch sliding" volume controls sucks, you cant "precision" tune the volume cause it moves the volume like 10 increments just from barley sliding the thing (touch control). Bluetooth sucks Their kinda tight on the head When charging, if you unplug the headphones, they will Power On automatically, and connect to anything in range.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, we’re sorry to hear that your experience with the headphones hasn't met expectations. We understand how important precise control, reliable Bluetooth, and a comfortable fit are, and we truly appreciate you sharing your feedback.

      We’d love to help you to resolve those issues you're facing. Please contact us through this link, and we’ll be happy to assist further: https://bose.life/49SSe5s

      We’re available anytime to assist you.
      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent sound and build quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all, ho for it. I have bery hogh end headphones and i was not expecting much, but to my surprise these are bery good Bluetooth headphones for work and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of it, but it’s great for airplane. Good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. K

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones have an Outstanding appearance, and the quality is among the highest. This is consistent with what is expected from the brand, “Bose”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but some issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it refurbished it sounded like it has some connections issues

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product used on a daily! Best gift to myself over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em!! Couldn’t have picked anything better !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them! the app is finicky though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of over the ear headphones and I have to say I'm impressed :) the immersion feature is my favorite! the app for them is very hit and miss though, and would be excellent if didn't disconnect from the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE Ultra Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding fidelity. Crisp high frequency and powerful base response.

    I would recommend this to a friend