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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2767 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,767 reviews
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, lovely sound quality. Noise cancellation works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphone EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These. Although a bit expensive, are the most comfortable, easy using, beautiful ear phones!! Calls are clear and the microphone works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great noise cancelling headset! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great headphones, I love the music and awesome experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headphones coz it easy to connect to my iPhone the sounds is good I recommend to my friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mid at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cans deliver crisp, rich audio and look sharp while doing it—perfect for studying in a coffee shop or lounging at home. But take them on a jog or anything that involves a lot of movement and the sound starts to wobble and distort. I get that they’re not marketed as workout headphones, yet plenty of lifestyle-focused models from other brands hold up much better once you’re in motion. So: stellar for stationary listening, but skip them if you need something that can keep pace with your runs or HIIT sessions.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for your detailed and honest feedback! We’re thrilled to hear that you’re enjoying the crisp, rich audio and sleek design of the headphones for stationary listening—whether studying in a coffee shop or relaxing at home. That’s exactly the kind of experience we aim to deliver.

      We also appreciate your insight regarding performance during movement. We highly recommend trying the Immersion Mode, which combines full noise cancellation with immersive audio. This feature is designed to block out distractions and surround you with lifelike, spatial sound—perfect for deep focus, travel, or simply enjoying your favorite music in a whole new way.

      -Jelyn, Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these headphones are amazing, they’re so lightweight too I forget I even have them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound reduction Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made! Very stylish and comfortable wearing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better value for money than apple airpods max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better value for money than apple airpods max. Sound quality is great. It puts a bit more pressure on ears than you would like from an expensive headset, if that is criteria for someone they should try out all in a store before buying. Its manageable for me though. Other than that i love the physical controls it has which make life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and provide very good noise cancelling. The sound is really great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over promise, under delivered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because i was getting some ear pain after wearing my Sony headphones for a long drive. Quiet Comfort are lighter but not much more comfortable. The controls on the app are confusing and not intuitive. I want Noise Cancellation on or off! Simple & clear it is not. Always struggle getting them back in case. The charge does last a good 8 hours or more. I do like the blue color. For $299 not what I expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bose Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality, the actual noise cancellation is so good! The weight is perfect. The only thing that i sorta dislike is I have big ears and these are just a little small. Other than that great headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I amazing noise cancellation and wonderful sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent well built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great in every single way. Good noise cancellation comfortable and important features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphone and very comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset with a great microphone, I use it for home office work and it's been a very good experience. The battery lasts more than 2 days of work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They deliver awesome quality sound, Best Buy delivered this product safely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is okay. Commuting to and from work via the bus and walking I like to listen to music or the news. Having noise cancelling allows me to disassociate from the world. I'd expect better from Bose. I remember years ago trying out a pair and it was awesome! This was okay. They have the same quality noise cancelling as my Sony XM2s from 2018. Two other big complaints I have are the hapic feedback buttons. I hate these lack of button devices. I can't figure out how to get this to work and I always have to use my phone to control what's supposed to be easy to use. The second complaint is switching between devices. I can't get this easily move from my phone to laptop once I'm at work. I don't mind opening settings and changing it but they crash every time. I have to turn off the headphones then deactivate my bluetooth feature on my last paired device.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello! Thank you for sharing your detailed feedback, we’re delighted to hear that you found the sound quality was acceptable for your commute, but we’re sorry that the QuietComfort Ultra Headphones did not fully meet your expectations. These headphones are designed to deliver world‑class noise cancellation, breakthrough spatialized audio for immersive listening, and an elevated design with luxe materials for unrivaled comfort. With Bose Immersive Audio, the experience is meant to push the boundaries of listening by placing sound in front of you for a more realistic feel. We appreciate your comments about the haptic feedback buttons and will take note of your suggestion for future consideration. Regarding switching between devices, we highly recommend enabling the Multipoint Connection function in the Bose Music app, which allows you to connect to two devices simultaneously for smoother transitions. If you need guidance on enabling this feature, You can check out this helpful guide through this link: https://bose.life/4kTtyNQ Your feedback is invaluable, and we truly appreciate you taking the time to share your experience.

      We believe these recommendations will help you maximize your headphones’ performance.

      Sophie - Bose Customer Support bose

  • Best Buy Employee

    Rated 5 out of 5 stars

    Bose Ultra QC 2023

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Beautiful Pair of headphones. Noise cancellation mode is amazing and is very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Excellent noise cancellation. Will recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great headphones. It fit my head and was quiet

    I would recommend this to a friend