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Customer Ratings & Reviews

$375.00
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The comparable value is $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2767 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,767 reviews
  • Rated 5 out of 5 stars

    Bose ultra

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Soind quality is up there and the noise cancellation is good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fails to cancel noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for their noise canceling properties, so that's what I'm going to focus on. Headphones cancel noise in two ways: Active and Passive. Active cancels it by playing sound waves to counter the sounds around you. It only works with consistent noises like a plane engine or an ac unit. Passive works by physically blocking the noise, it's similar to blocking noise with your fingers. This headset is advertised as having both types and fails at both of them. Best Buy doesn’t have a "specification" for passive noise canceling(PNC), but it does have one for "sound isolating" which is the closest to PNC that I could find. For the active noise canceling, on its strongest setting, it dampens consistent noises, but that's all. It doesn't cancel them out, they are still quite loud. My best example is a vacuum, despite the fact it is a consistent sound, and what the active noise canceling is made for, I still hear the vacuum quite loudly. Even from six feet away, I can hear an average power fan. It fails at canceling noise. As for the sound isolating, it doesn't isolate sound. Wearing the headphones doesn't even dampen noise from close up, unwinding the cord of a vacuum is the same level of volume while wearing the headphones or not wearing them. Dogs barking more than two rooms away is muffled by maybe 20% while wearing them. This level of noise canceling is something I'd expect from 100 dollar, poor quality headphones. Not headphones worth $300 or "$429 competitor's price." Calling this "sound isolating" is negligent at best and willfully ignorant or malicious at worst, I expected better from Best Buy. Don't waste your money, I'm planning on refunding at my first opportunity.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tristan, thank you for taking the time to share such a detailed review. The Bose QuietComfort Ultra Headphones feature advanced spatial audio and world-class noise cancellation, including Quiet Mode for full isolation, Aware Mode to hear surroundings (with ActiveSense to dampen sudden loud spikes), and Immersion Mode for spatial audio with full cancellation.

      We appreciate you pointing out the differences between “sound isolating” and passive noise canceling, and we’ll make sure your comments are passed along to our product team. Your perspective helps us understand where improvements are needed. We’re sorry to hear that the noise canceling performance hasn’t met your expectations. Since active and passive noise canceling can vary depending on the environment and fit, you may find it helpful to adjust the noise cancellation levels through the Bose Music App.

      If you’re experiencing ongoing issues with noise cancellation, here’s a helpful link you can use for more guidance: https://bose.life/3Njnylf

      Jelyn - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Great runner up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second best in both ANC (XM6) and sound quality (M4). Still very very good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quietcomfort Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and so far i love the sound.it was worth the money compared to Beats studio Pro which to me sounded like the beats were missing something in sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve bought so far! The sound is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Bose Headphones are great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Bose headset and they are more amazing then the 1st pair was many years ago. Easy connect, the noise cancelling is awesome. Much better than earlier versions which were more noise dampening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! They sound great and they are super comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphomes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable wear with a fantastic sojnd quality. The noise cancellation is one of the beat I’ve experienced. They are perfect for everyday and essential for travel. I am going to buh another one for my wife.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Volume slider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones but the volume me slider doesn’t work as it should.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Gerald! Thank you for sharing your feedback. We’re glad you’re enjoying the headphones, but we’re sorry to hear the volume slider isn’t working as expected. That’s definitely not the experience we want for you.

      Please reach out to us through this link https://bose.life/49SSe5s
      so we can take a closer look and assist you further. We’re here to help!

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Fantastic headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, so light and comfortable and exceptional NC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hearing is Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones is so easy to use. The sound clarity and quality is sublime. I am nearly deaf relying on lip reading and although for my needs the volume could be higher I am able to hear enough to lip read when possible to get complete enjoyment of my music and shows. Well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible. Wasn’t sure they’d be worth the price point. Experimented with a lot of others before landing on these. Finally decided I had to give them a shot. They’ve been so worth it. I love putting them on every time that I do. The noise cancelling is excellent. Top of the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones, more than I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the noise suppression really makes you feel isolated from the ambient noise. Will take some time to get adjusted to the controls and auto systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must for work outs! I had the old set and loved them. I definitely needed a new set. Those are lighter and so much more easily to connect to your phone. I would say you would love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good not to shabby

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are mid for the price but they’re really comfortable and fit snug. I have a pretty big head and they don’t give me a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio, fit is great. Best headphones yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy, and it was the item I needed for work and personal use. If you get distracted by any noise, these are the headphones to use. Also, these are amazing to use on a plane to cancel all the unnecessary voices from people and not hear the loud noises of the plane as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Great sound, easy connect comfortable well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super High Quality Soind!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super high quality sound and impressive spatial aspect. Only issue is when connecting to my TV that has a Sonos system, they compete for the connection and goes in and out. Besides that, they are amazing, especially on plane travel. If they go on sale, get them. You won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    " Excellent sound and comfortable to the ear...!!!"

    I would recommend this to a friend