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Customer reviews

Rating 4.7 out of 5 stars with 2705 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,704 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was disappointing and bass was lacking. I returned them and got the Sennheiser Momentum 4. For this price I expect a lot more sound quality. I will admit that the NC is excellent.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Vince,

      I am sorry to hear that you were disappointed with the sound quality of your QuietComfort Ultra Headphones.
      If the sound is not to your liking, you can always adjust the tones of the headphones using the Equalizer: https://bose.life/4g5dkOi

      If you have more questions, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, but if you are using these with Apple products, you might as well spend the extra $100 to get the Apple headphones. These are not as compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones 100%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my present for my husband for his birthday! He absolutely loved it and uses it EVERYWHERE! He even connects the headphones to PS5 control cord to have a better gaming experience. The headphones are definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the sound. If you wear them for an extended time, they make your ears sweat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best travel companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Been using it on flights and i cant believe how i used to fly without it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very Good Sound Quality, but Very Brittle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are made of something weak, like paper mache... Or Raditz. If you drop these, they're dead. The sound quality is best I've ever heard though, so I can't rate it too low

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us. We understand your concern about durability, and we’re glad to hear you’re impressed with the sound quality. Your input is very valuable, and we’ll make sure it’s shared with our team as we continue to improve our products.

      Lox - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound wish there was more custom eq

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but they definitely don’t have a lot of options to tune on the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box immaculate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these Bose QC ultras for my wife. Open box. Excellent condition. As advertised.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Bose is missing QA department

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I desperately wanted to like these, though they sound exactly like the QC IIs, unless you are into their dynamic audio. Otherwise, it's a gimmic. If you are used to controlling volume on the headset, good luck with the sensor. It seemed I could with one "swipe", turn the volume too low, or one swipe up to blow my eardrums out. I can't even get my head around this obvious failing. Also, I am not sure what is going on with Bose and their apps and bluetooth. I am currently running a couple qc II, am xm4, and airpod pros. These are by far and above the worst app experience, and that's saying something because apple doesn't even have an app for android. Why is it so hard for the headset to connect to the phone, but so easy for it connect to every other device? It constantly thinks something is streaming, when nothing is playing. Which stops the 2nd device from being able to play. I just turned it on/off 5 times, and had to turn off all other bluetooth devices that were setup, just to get it to connect to it's own app on the phone. I could keep typing, but don't really want to be their QA or UI team. Sadly, I will be returning these unless by some miracle they start working as they should.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, and thank you for your review of the Bose QuietComfort Ultra headphones.

      We are sorry to hear that you are experiencing issues with the Bose app and your phone.
      To Clear the headphone's device list press and hold the Bluetooth/Power button and Multi-function button until you hear “Bluetooth device list cleared. Ready to connect.”
      Delete your headphones from the Bluetooth list on your mobile device and the Bose app.
      Once all devices are cleared and the headphones are ready to connect.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    ANC is the best!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good base, very good vocals and the ANC is very well good and isolating when it comes to the seperation fo the music and the outside noise. Would definitely recommend the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone I ever used. Will recommend to anyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. With the brand, I expected a much nicer user experience. The noise canceling is subpar. The Bluetooth is always cutting out. At the gym it cuts out when I lay back for an exercise. They do not turn on when you put them on. I don’t mind paying for quality. But this time is a disappointment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product but connection sometimes it is not that good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose doesnt dissapoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I git these on sale and i am happy with them!!!! Use them for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Listen through these while I’m mowing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality! Bose are always worth the cost for quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cordless and comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great. Easy to adjust and set up. Wish the battery lasted longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not perfect.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Bose quality as expected. Only reason for 4 stars instead of 5 is the user interface with an Iphone is not as smooth as you would expect. Overall very solid headphones though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio immersion to a whole other level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose sure is at the top of their game with these headphones. Wife is quite pleased with her pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color! Definitely happy that Best Buy got this color in stock!!

    I would recommend this to a friend