Customer Ratings & Reviews
- Model:
- 880066-1200
- SKU:
- 6589916
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the great sound quality, comfort, and long-lasting battery life. They also appreciate its lightweight feel, good connectivity, nice design, and better fit, along with very deep bass. However, some customers have noted concerns regarding its maximum volume being low and the price being a bit high.
This summary was generated by AI based on customer reviews.
Ultra Comfy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Only issue is that I have to push the sides all the way down or they won’t fit in the case.
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iam enjoying my boss headphones with I buy from Best Buy
I would recommend this to a friend- Pros mentioned:Sound quality
Spectacular sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is spectacular but the ears pads material are fragil for the price!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am glad to hear that you are impressed with the sound quality of the QuietComfort Ultra headphones.
The headphones ear cushions are wearable items that can wear down with time or certain conditions (i.e. temperature, improper storage, type of usage, accidental damage, etc.)
If you have any questions, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
- Pros mentioned:Sound quality
It's good overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good overall and has great quality but sometimes has connection issues
I would recommend this to a friendBrand response from Bose Support
Posted .Hey Erik, I'm glad to hear that you are enjoying the great quality of your QuietComfort Ultra Headphones.
If you are facing Bluetooth connections issues, electronics, such as cell phones, tablets or computers, might need to be reset on occasion to correct minor issues. This is typically done by shutting down the device, then powering it on again.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Best headset out there
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with bose headset. They're the best
I would recommend this to a friendGreat for road trips
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is hearing impaired, wears while i'm drivg
I would recommend this to a friendBose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, I’m not that impressed, specially after the “spatial” audio is not working as advertised.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Frustrating delivery; Pick up in-store instead
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine but shipping is awful. They use Shipt; I ordered this for delivery to a condo unit and they were unable to deliver it. There was no attempt to call/reschedule delivery, they just decided they would return it immediately on short notice. It’s been more than 10 business days and they are still processing my return, so I still have not received my refund. Very frustrating. I bought the same item in-store later, the headphones themselves are great. Just don’t order for delivery.
I would recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like your QuietComfort Ultra Headphones, Will! I'm sorry to hear you had shipping issues, however. I would recommend contacting either BestBuy or the courier service itself, in order to ensure that your refund is issued to you within the appropriate timeframe. I hope this information is useful, and if you should experience any issues at all with your QuietComfort Ultra Headphones, then our support team will always be on hand to assist: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Ehhh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The verdict is still out on this model as the sound is not as good as my original model
No, I would not recommend this to a friendNot was I was expecting.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting much more than this. I have other headphones that just blow them out of the water for much less. I will more than likely return them and get another set of the other headphones. Very unfortunate.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback on the Bose QuietComfort Ultra Headphones. We’d love to learn more about the issue you’re experiencing so we can provide you with the most accurate support. Please contact us using this link: https://bose.life/48EXztC Thanks!
Klariss - Bose Customer Support
Not something I’d buy again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are inconsistent with functionality. They cut off randomly by themselves while listening. I’m on fence whether to replace them. I use them with my iPhone. Would not buy again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I'm sorry to hear about the cutouts you've been experiencing with your QC Ultra Headphones. That must be incredibly frustrating, and I completely understand why you'd be considering replacing them.
Random disconnects shouldn't be happening, and I want to assure you that there might be a quick fix. The first thing to note is that the buds operate best within 33ft / 10m from the media device. Please stay within that distance, the closer the better. Have you also tried resetting the buds and then established a new connection? Any corruptions in pairing could be causing unexpected behavior so doing this may help. You can find more troubleshooting options here. https://bose.life/3tIdQil
Still need help, please get in touch with our friendly support team at https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Cost Effective!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound quality if you’re looking for total noice cancellation it fell short. Price is good if you don’t need top of the line.
I would recommend this to a friendBrand response from Bose Support
Posted .We are glad to hear you are enjoying the Sound quality of the Bose QuietComfort Ultra headphones Gella!
Here are a few things to try if your noise cancelling isnt working as well as you would like.
https://bose.life/3SNFL9q
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Pros mentioned:Sound quality
Do not do it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This probably the worst purchase over ever made I terms of value and experience. Thank god for Best Buy for letting me return them. Noise cancel was very poor. Sound good but inconsistent. There was so much pressure it started to tickle and hurt your ear drum. They fit poorly overhead. The worst, every time you walked you away from a device it knew, it would go “clunk clunk clunk” repeatedly as if if it was designed to torture you. I would not but these fro anyone unless you hate them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Mitch, I'm sorry to hear you returned your QuietComfort Ultra Headphones! At Bose, we strive to provide a fit that will be comfortable for a wide range of head shapes. However, it is true that comfort is subjective to each customer. As for noise cancelling, this is also subjective, but don't forget you can set up to 7 of your own noise-cancelling modes (custom modes) in the Bose app. Here, you can set the noise-cancelling level in increments of 10%, helping you to find the right combination of noise-cancelling and awareness for you. I hope this helps! Warm regards, Fiona M. - Bose Customer Support
Fantastic headphones BUT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying these headphones are great. I had purchased them online for pickup open box in supposedly excellent condition. I anticipated them to look slightly worn, but this item was very obviously used and more so fair/good condition. When I brought them back into the store even the associate acknowledged that they were clearly not in excellent condition. I reordered it brand new and love them, so I do overall recommend this item.
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound and ANC but terrible connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have amazing sound which you expect from the Bose brand however the connectivity to iPhones is terrible and multipoint connection is awful.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Bo, I am glad to hear you enjoy the amazing sound from your QuietComfort Ultra headphones.
With multipoint to make sure it is being utilized in the right way you need to make sure that you
1. Pause audio on your first mobile device.
2. Play audio on your second mobile device.
And Your headphones will receive phone calls from both devices, regardless of
which device is playing audio
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
On/Off Confusing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Bose but they missed the mark on this one. The auto on/off is trash and the battery dies fast. It's hard to turn this on and off period, it's confusing and might return. The QC45 was fine and the same basically. Don't waste your money because it's "Bose."
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear of your disappointment here, Andrew! The QuietComfort Ultra Headphones can be turned on (and off) by pressing and releasing the Power/Bluetooth button. As for "Auto-off", the headphones turn off after 24 hours of inactivity, but you can adjust this in the Bose app – e.g. "5 minutes", "20 minutes", "1 hour". This should help to conserve the battery life too. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Poorly built, could’ve been great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ANC, sound and comfort but creaky headband, clicky ear cups and overall poor build quality
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Daniel.
Thank you for your post. It is good to hear that you are happy with the noise cancelling of the headphones. The clicking ear cups and creaky headband is a strange occurrence. Please get in touch with us here, https://bose.life/3BgUIIU. We will be happy to help.
Marvin - Bose Customer Support
OK headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok headphone. Immersive mode is not impressive at all…
I would recommend this to a friendOverall pretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pretty good but I just dpn't like how the headphones need battery power even when I'm connected via aux cable for the noise cancellation to work.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Sean,
I am glad to hear that you are happy with your QuietComfort Ultra Headphones.
You can use these headphones via Bluetooth or with the provided audio cable. A full charge powers the headphones for up to 24 hours.
If you have any questions, don't hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Hmmm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like bose but why was I charged when I used my 2 year warranty? I went in to use the warranty then I was asked if I wanted to get a 2 year warranty on the new one but I had to pay the difference plus the price of the warranty. The first warranty should have paid for the entire price of the product
I would recommend this to a friend