Customer Ratings & Reviews

As an owner of the Bose QC 35 II headphones, I was excited to try out the latest offering in their series, the Quiet Comfort Ultra. Overall, I think the Ultra is a significantly better headphone than the 35 II, but I feel that the quality of materials used in some places don’t quite live up to the premium price tag. Sound quality: To me the sound quality is very good to excellent. I performed so A/B comparisons between the Ultra and 35 II and I will say that the sound from the Ultra is significantly better. Individual instruments stand out much more in the Ultra. I also like that the Bose app now lets you customize the EQ for the headphones. There are a few presets, but I personally preferred the sound when I increased the mid and treble frequencies. Noise cancellation: Noise cancellation has always been one of the selling points of Bose headphones and I don’t think the Ultra will disappoint anyone. While I mostly use my headphones in an office environment that isn’t very loud, it certainly helps drown out the frequencies from the AC system. I haven’t had a chance to use them on an airplane yet, so I can’t comment on how they work in a harsh environment. I do like the app allows you to customize how much noise cancellation is active. The highest level of noise cancellation causes a pressure irritation in my ears, so I am glad that I can take it down a level and still have a good amount of noise cancellation without the pressure. Call quality: Since I primarily use the headphones at my office, I have made a few Zoom calls with them. While I cannot comment on how my voice sounded to other participants, I was very happy with the quality of audio I heard from the other attendees. Standby mode: The addition of automatic standby mode is a feature that I am very glad to see included. There have been numerous occasions where I accidentally left my headphones powered on overnight, only to find they were out of power the next day. Now with the automatic standby mode, I don’t need to worry about it. They just go into standby mode after a bit of inactivity. Build quality: This is the one area I am a little disappointed in. While I wouldn’t say it is worse than my QC 35II’s, I will say that they aren’t quite up to the level of some of the premium headphones you get from Bowers and Wilkins or the Apple AirPod Max. I found that some of the plastic on headphones shell feels a little cheap compared to the ones from those brands. Also, I have noticed a few creeks when I pushed the multifunction button and folded up the headphones.

Super comfortable and amazing sound. I love them. I wear them at work when I want to concentrate or at home when I play video games.

Please save yourself money and time and sanity never buy an open box item even the condition are “excellent”. Got a pair while non open box on sale for “290” got an excellent open box for “260”. Item not working can’t connect take it back to the store won’t exchange even willing to pay the difference during the promotional period. Want me to pay extra $200 because item no longer on sale. On the phone with customer service “can’t understand 90% of what he said” transfer 3 times and still couldn’t get my item exchange for a working one. My daughter like the item bc it’s very light and sound quality good just need it to stay connect. Best Buy if you read this please do better with customer service.

the sound quality is unbelievable: will transport you to your joyful place with your music/songs; the functionality is very simple to operate. (you will be very joyous with these headphones)

the price tag held me back at first. but eventually after reading so many positive reviews, i pulled the trigger. i absolutely love these headphones. amazing sound! perfect for air travel.

I bought these headphones because I needed some sort of noise-cancelling headphones. I really enjoyed my friends Bose 35 ones so I decided to go with these. At first they took a bit of adjusting but I really love the noise cancelling and the audio quality. Pros: - noise cancelling. It really cancels out those repetitive noises like soft hums, and cancels out most louder noises like the dishwasher. - the audio is very HD, I enjoy feeling like I’m almost in the crowd of a concert without having to go to the concert. Cons - I don’t really like how finicky the headphones are. You shake them and they kinda jiggle like they aren’t completely sturdy - I really liked the 35 Bose button that you just slide to turn it on. I don’t mind holding the button to turn on/off this advice but sometimes it just doesn’t work when turning it on

Pros: These are the best audio quality of headphones you will ever find, and believe me, I did my research. They literally sound like a concert and have so many different modes that make them even better. The noise cancellation is so good that I forget there are other people that talk/exist around me. Cons: As an Apple user, these are really annoying to connect to my apple products. It takes a minute, and sometimes they don’t connect correctly, which is really frustrating. The metal also catches my hair which I hate. Overall: Very nice headphones, just frustrating to connect. I’d buy again, but as someone that’s used to how easily airpods connect, these are annoying to connect.

Sound Quality is phenomenal, very easy to learn functions(3 Different Modes)of the headphones once Bose app is downloaded, A bit pricey ($429) but well worth it compared to others competitively priced

I listened to many sets of headphones and these Bose were my favorite. I don't know much about headphones but these sound spectacular. The noise canceling works for me when i need it. The charge seems to hold a while. I love them.

Awesome headphones love the sound quality the different types of modes it has, works perfect on iPhone easy to use they feel great you can’t go wrong with Bose I have a few of they’re products and for the price well worth it

The only problem is the battery, it dies at around 20 hours of constant use. But seriously, that was on a plane from Taiwan and thanks to this product i was asleep most of the time. This product does not make your ears sweat or ache from constant use and the sound quality is a 9 out of 10. Noise cancellation is the best I have seen or not heard. It deadened an aircraft. This product charges fairly quickly and had no issues connecting to my android phone, Samsung tv, or the plane's entertainment system. a real con for me is a cannot listen to audio via a USB connection, but that is not a show stopper and not why I purchased this product. While this product is expensive it was money well spent.

Best headphones I’ve ever owned. Comfortable, aesthetic, and QUALITY sound. Couldn’t be more thrilled.

Great sound and I like the blue tooth attachment to multiple devices because that’s how I stream, listen to music, and play games. I initially had issues with the battery charge getting low so quickly but once I turned off immersion mode it got better.

High price some with high sound quality Bought for flights

While these headphones are GORGEOUS, super comfortable, superior sound quality, and have excellent noise-cancelling capabilities… they do not stay on my head. The minute I lay back to do chest press at the gym, or lean forward (even just to tie my shoe), they slide right off. I have quite a large head, too, and yet they fall off to no avail. Super bummed about it but I cannot justify the price for a pair of headphones that do not stay on.

Great pair of headphones, best travel friendly and comfort design

I got these for Christmas and can’t believe I’ve been going to the gym without them for so long. They keep out all the noise and the cushioning is in all the right spots.

Absolutely the best quality sound, and features, also very comfortable compare to other brands, no wonder its called Comfort Ultra

I’m not going to discuss the sound of these because all the audiophiles have already told you all the tech stuff you need to know. I’m a middle-aged woman who splurged and bought these because we have a new puppy in the house and her barking is driving me insane. I thought this would make my life easier and help me through training. I figured I can also use them for the gym. I’ve owned these for 24 hours and with the price point I expected them to be perfect. There is way too much tweaking involved. For instance, when I use them with an iPhone 14, the volume is just not loud enough even though I have it on max. I spent hours on the Internet trying to research how to fix that. When I use them with my MacBook, they are loud. But don’t plan on carrying my MacBook around the gym when I want loud music during a workout. I spent even more time researching how to make them louder when using them with an iPhone and no one on various websites really seems to know the answer to that. I checked the firmware and it’s all up-to-date so that’s not an issue. Nobody should have to research this much information with a brand new pair of headphones at this price. Also, last night I plugged them in expecting a full charge this morning, and after 12 hours of charging, they are still only at 90% which makes no sense to me. I really don’t have the patience to go research this all day on the Internet and find out why they didn’t charge to 100%. So because of lack of ease of use, they are just going back to the store.

Best sound, headphone controls, comfort. Had Sonys and returned as I had Bose before and like them much better in comparison.