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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.7 out of 5 stars with 2713 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,713 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jorge C

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I love it, The sound is very clean I very recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mind blowing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my XM fours these blow them out of the water

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get em to get stuff done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, great sound quality and ANC. The lack of a dedicated on/off switch is disappointing tho.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this product sounds good- they could be more comfortable around the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s a great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best headset investment. Cancels out noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really a fan...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanna be clear right now, I've demoed these quite a bit, but i don't own a pair, and wouldn't buy one. Where Bose leads is ANC. Granted these are pretty tight over the ear, the ANC is easily top notch in combination with the tight (but not uncomfortably so) fit and passive noise cancellation. I hate the way they sound. Well, that's not true. I hate the way they sound at their price point. I just don't think the sound justifies the price point. If you have the kind of circumstances where you need excellent ANC and ok sound profile (may work better for your chosen genre) these might suffice, but there are better sounding options with passable to VERY good ANC for less money i would consider first.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Upgraded from old QC 35 and worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my son. He was looking for a new pair. He had several different ones he thought he wanted. He couldn’t be happier with this purchase. I tried them. Very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Undependable & Agrivating!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and buy a different brand. The others mat not sound as good, but at least they are dependable! These break connection to my IPhone repeatedly in rhe gym, and will not reconnect. Regardless of the battery life and distance, on many occasions this headset would not got to the connection mode, until i got home to plug it into a power source. The Boes app couldn’t even connect to it. Even with 70% batery life, it wil break connection on you and fail to reconnect. I wouldn’t say they’re JUNK, but definitely not worth the price because they’re so undependable.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Ultra Headphones! I'm happy to hear you like the Bose sound, but sorry to hear about these connection issues. There should be no issue with establishing a solid connection to an iPhone and/or via the Bose app, and there are several things you can try here. Try rebooting your smartphone if it hasn't been turned off for a while. Failing that, our support team will be more than happy to take a closer look: https://support.bose.com/s/get-help-landing-page?hasItems=0&language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent sound stage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The depth of the sound stage is brilliant. i have used all the other popular alternatives - airpods max, sony xm5, sennheisers - but this one blows them out of the water. the ANC is even better than Sony.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing expensive headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly dissapointed. Bought two pairs as we've had Bose headphones for over a decade for everyone in the family, so very familiar with Bose quality. These headphones didn't work for us because: 1. Connectivity is super buggy. It connects, then it doesn't, then it does, and then it doesn't. It takes quite a long while sometimes to get these to work. 2. You cannot use headphones if battery is dead, unlike the in-ear ones where battery only supplies the noise canceling, so when it's dead you can still use the headphones. 3. Cannot charge and use the headphone at the same time. So when they die (and they do quite fast) in the middle of a meeting -tough luck. 4. Noise cancellation is very weak unless you're blasting heavy base music. 5. Within 10min the ears get uncomfortably hot and it makes it hard to keep the headphones on. 6. Controls on the headphones are not as responsive -keep following directions to push this button for this, that button for that, and the response is still not happening. Overall, this was a sad disappoingting purchase that is going right back to the store.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Karina - I'm sorry to hear of your general disappointment with your QuietComfort Ultra Headphones!

      While we've designed these headphones to provide maximum comfort to the user, it's true that comfort is different from customer to customer. It is also the case that the headphones can't be used while charging; however, charging the headphones for just 3 hours will get them back up to 100% for you.

      If you're finding your Bluetooth connection to be unreliable, I'd suggest rebooting your connected device, and clearing the Bluetooth pairing lists on both sides. If these steps don't help, our support team will be happy to take a closer look with you: https://support.bose.com/s/get-help-landing-page?language=en_US.

      Our developers have worked hard on equipping the QuietComfort Ultra Headphones with world-class noise cancellation. If you're not getting the level of noise cancelling you'd expect, make sure you're in "Quiet Mode" for full noise cancellation, and make sure the "ActiveSense" setting is turned off in the app, by going to Main Screen > Modes > Aware.

      Lastly, if you're finding the headphones' controls to be unresponsive, we'd like to take a look at which controls are in question. Our support team will be happy to investigate with you via the link above. Here it is again: https://support.bose.com/s/get-help-landing-page?language=en_US.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Huge upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im coming from the qc15 and this is a huge upgrade. The spatial audio is fantastic. I switch back and forth between these and airpod pro 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and really my first pair of over the ear headphones as ive been mostly an earbud guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Madrid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always satisfied with Bose products. You definitely get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awe struck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not headphones they are a whole experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shipped fast and arrived ahead of schedule, always on time from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best sound Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone is a game changer. I love it when I go the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound but falls appart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine about 5 months ago. They sound amazing however the stitching on the leather on the ear cushions started coming undone and started exposing the foam. The worst part is you cant get a new piece

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the audio quality of your QuietComfort Ultra Headphones! If the ear cushions are suffering from wear and tear after just 5 months, we'll be happy to take a closer look and see if the cushions can be replaced. They often can, so please get in touch with our team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Super duper noise canceling ear muff thingies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my daughter at Christmas. She loves, loves, loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are buss. love this with my entire life.

    I would recommend this to a friend