Customer Ratings & Reviews
- Model:
- 880066-1200
- SKU:
- 6589916
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.
This summary was generated by AI based on customer reviews.
Hmmm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like bose but why was I charged when I used my 2 year warranty? I went in to use the warranty then I was asked if I wanted to get a 2 year warranty on the new one but I had to pay the difference plus the price of the warranty. The first warranty should have paid for the entire price of the product
I would recommend this to a friend- Cons mentioned:Volume
Not good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible sound. Low volume. Horrible mic. I should have bought the Apple product
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're really sorry to hear you're not happy with the sound and mic quality. We'd be happy to assist in troubleshooting and adjusting the settings to improve your experience. If you'd like further assistance, feel free to reach out to our support team via https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
No Bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No Bass at all. Even when you adjust it on the app the Bass isnt clean. Im guessing these are for Opera or something.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there! Thanks for reaching out and sharing your feedback. The QuietComfort Ultra Headphones are designed with Bose Immersive Audio, which creates a spacious, lifelike sound experience, almost as if the music is coming from a live stage in front of you. We're sorry to hear that the bass performance didn’t quite meet your expectations, even after adjusting it through the app.
To help resolve this issue, you can follow the troubleshooting steps outlined in this link: ttps://bose.life/4ntrOer
Please feel free to send us a direct message at https://bose.life/48EXztC if you need further assistance. We're here to help!
Sophie - Bose Customer Support
Very limited for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these. Poor sound quality for the price. Blurry imaging, muddy bass and the most uncrispy highs I’ve heard in this price range. Bose’s drivers leave a lot to be desired. Very natural pass through and great ANC though.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Daniel,
I am sorry to hear that you have decided to return your QuietComfort Ultra earbuds, despite their great ANC performance. If the sound is not to your linking, you can always use the Equalizer in the Bose app to adjust the treble and bass to your preferences.
If you have questions, please contact us: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Too big!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, not designed for women. The headband sticks out a lot with a huge gap on each side of the head! The cups look silly too, taking up most of my head. Wish they came in sizes S/M and M/L to fit an assortment of adults.
No, I would not recommend this to a friendWish I stuck with Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my Sony headphones and decided to try these. Constantly disconnect for no reason. The headphones are too sensitive and auto start and pause whenever you change positions. They’re too smart for their own good.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that your QuietComfort Ultra Headphones are disconnecting. If this happens, try rebooting your mobile device, which can fix temporary issues. for no reason. As for the headphones pausing unexpectedly, there is a chance this could be a Spotify issue (if you use Spotify). Close Spotify on all devices connected to your headphones, and then only stream Spotify from the device you want to use. If that doesn't seem to apply, please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Don't buy!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give zero stars if I could. The product is no where near as described in sound quality. But even before you get there, you'll have to fight with the product and your device to pair. The Bose app and customer service are of no help but they'll certainly insist you give them even more information and force you to go through all sorts of trouble shooting before telling you to return the product. Bose is relying on it's old reputation with this product. Don't be fooled. Shop elsewhere.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Mark,
I am sorry to hear that you have experienced issues with your QuietComfort Ultra Headphones and that you are not happy with their sound quality.
We suggest going through different troubleshooting steps in order to identify the issue you are facing and determine if there is a fault with the product or if it can be resolved.
If you have any questions, or need assistance, don't hesitate to contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
Best choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ironically using them right now in the gym and I hear nothing around me, but with a click of a button I can hear people IF I WANT.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QC Ultra are top of the line
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality headphones. Had the xm5s before these headphones and the bose sound more clear with more bass. I only prefer the sound of bose over sony and think this is a good investment if you want premium sounding headphones.
I would recommend this to a friend it’s bose… nothing more to say.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality is unbelievable: will transport you to your joyful place with your music/songs; the functionality is very simple to operate. (you will be very joyous with these headphones)
I would recommend this to a friendOpen Box Bargain
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box pair of Bose Quiet Comfort Ultra headphones and couldn’t be more satisfied. The price from BestBuy couldn’t be beat and the headphones arrived as good as new and with a full warranty. Very pleased with the overall shopping experience!!
I would recommend this to a friendANC and transparency mode always on!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At full price of $420 they lack a very simple yet dealbreaker feature and the reason why I returned them. They are always on ANC and transparency mode, and there is no way of turning it off entirely. Sliding down the "ANC" only increases the transparency and viceversa. Its such a dumb choice from Bose since my wife's old QC35II have a button to switch from ANC high, low and off. I'm returned them and found the PX7 S2e for less than what I paid for these and they do allow you to turn the ANC and transparency to whatever you want, absolutely disappointed on Bose and until they add a software fix for this, Ill never purchase another pair of Bose headphones.
No, I would not recommend this to a friend