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Customer Ratings & Reviews

Your price for this item is $329.00
The comparable value price is $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2289 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,288 reviews
  • Rated 5 out of 5 stars

    Stick with the best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have noisy neighbors, I highly recommend the Ultra. The immersive mode is perfect for focus and deep studying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-Tier Consumer Headphones with limitations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional audio, ANC, comfort, microphone clarity, and build quality. Out of the box, great experience on iOS, Android, Mac, and Nintendo Switch. Works with BOSE USB Link for superior/simpler performance on Windows. Works well with AptX dongles for wireless performance on PS5. Bose Music app is minimal but overall effective. ‘Smart’ buttons and functions are a bit clumsy. The ‘immersive’ audio is a tedious gimmick that I never use. Battery life could be better. If you’re loyal to Bose, these are a worthy revision. As always, price-to-performance doesn’t stack up against Sennheiser or Sony. Built-in Microphone doesn’t work when wired; included aux cable doesn’t have inline mic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Ultra!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a few noise canceling earphones and headphones, but Bose is just on a different level when it comes to it. The sound quality and noise canceling is absolutely superb! There are no other choices when it comes to listening to your genre of music and actually hearing all the instruments that are being played. Now the noise canceling is on a different level, they are no competition when it comes to Bose noise canceling. Try it out and you will be amazed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deff worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy, I can see how ppl say it’s not “loud enough” but these are perfect, their never uncomfortable loud just like the perfect amount to me. Their really comfy and don’t hurt my head after using them for so long. I have a pretty big head and ear lol but they fit comfortably. The noise cancellation is the best and what I love the most. Helps a lot when getting overstimulated by sounds in public. If u want really painfully loud headphones these are not for u, if u want to escape the sounds from the world and listen to music for hours without getting a headace these are for you. Very portable and looks very good. Had them for under 2 months I still use them regular and daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you like immersion, these are the best!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever owned. Bass is wild for a headset! Also the way the voices move around to sound like they are above you was freaky. 100% dedicated to this brand for any future headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QuietComfort Ultra Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! They are lightweight & comfortable on my ears. I don’t feel like they are causing strain on my head & neck like other headphones. I love the case & protection it offers. The noice cancelling feature is superb!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose QC Ultra can do better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My honest opinion is that I think these are overrated and overpriced. The most annoying thing to me is that it has to be powered on if you plan to use the 3.5mm wired connection. So if the battery dies on this thing which it likely will because the battery life ain’t wonderful then you can’t even use the standard wired connection because you’ll hear nothing through the headphones, ugh. I have a portable retro game that has headphone jack and I can’t use my Bose headphones if the battery dies, that really sucks. As for sound quality, it’s alright. Comfort is also good, not great. Although it can be connected to multiple devices via Bluetooth, it doesn’t switch seamlessly from one device to another like Apple AirPods or the Sony Mark 4. Another annoyance is that there is a delay when you power on the headphones which sometimes has me wondering if I pressed the right button. One area that I think it really shines is with the ANC. You can really block out your environment with these headphones and that’s the only really great thing about it. I had Sony Mark 4 before but the hinges were no good and broke with mild usage within 1-1/2 to 2 years. I should have enrolled in or taken an extended warranty on the Sony headphones . I love the Sony headphones plus the app too which was loaded with useful features and very intuitive. These Bose headphones have me missing my Sony Mark 4. I really hope Sony fixes the problem with those flimsy hinges. Anyhow, I don’t like wasting money so I’ll be sticking with the Bose QuietComfort Ultra until they go bad. Hopefully by then Sony will get its act together with those horrible cheaply made hinges.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi - I'm sorry to hear you're not completely happy with the QuietComfort Ultra Headphones, although you do like their noise-cancelling performance.

      It's true that these headphones require power for use with either Bluetooth or the backup cable. The good news is that a quick 15-minute charge will power the headphones for up to 2.5 hours with Immersive Audio off, or up to 2 hours with it on.

      As for switching between devices, the headphones allow you to connect to two devices at once. You can then switch between your two preferred devices easily by pausing audio on the first one, and pressing Play on the second.

      I hope this information is useful! If we can help you further with getting the best out of your headphones, please don't hesitate to get in touch: https://support.bose.com/s/get-help-landing-page?language=en_US.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose QuietComfort Ultras are a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones! I bought these as a gift/upgrade to myself to replace a pair of dying headphones. I’ve used them now on flights and at work. Sound is excellent and setting the listening mode via the app is very easy. I loved them so much I bought a pair for my wife in white. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and sound noise canceling works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose brings the ultra!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, after a weekend of use with different media; music and movies, these are wonderful headphones. Bose finally has integrated immersive sound (basically, dolby atmos) and the results are awstounding. The help of noise cancellation puts you in the music. The quality of construction is superb as usual. But, my favorite is how light they are on my head. This is something Bose has mastered. All and all, an A + for sound quality, construction and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Game Changer Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever owned. The features are absolutely amazing. I don't work for Best Buy or it's affiliates, nor Bose, but this set of headphones are the game changer. Love the, as I call it, surround 360 follow sound feature. You turn your head and the sound adjusts around you as if you were walking away or closer to a main speaker. Maybe it should be called the live band effect. Awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose ear cushions are not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. Which expected from Bose. Their ear cushion quality is less than expected. 103 days from the date of purchase and the cushions are separating at the seems. Bose said the cushions are an accessory and not part of the limited warranty....we did call Bose and they are standing behind their product. Just going to be upset when we have to replace them again in 3 months....at the cost of almost $50. To me, crap quality for $450...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Zach. The cushions for our headphone's are made from a protein leather, which can naturally deteriorate over time with use. This can be accelerated by environmental factors such as heat and humidity.

      Should you need assistance with your QC Ultra headphones, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and quality of these Nose headphones don’t compare to any other brands.! Amazing choice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best,these diamond edition are fire . I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones Are White Not Silver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones function well and are very comfortable.They connect well to my devices via Bluetooth. My only criticism is the color. They are described as silver and the picture shows quute a bit of silver color. However, white dominates. I think they should be described as white. The carrying case is white. Had I known that white would dominate the color scheme, I would have selected blue or black.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional BOSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Quietcomfort Ultra are exceptional headphones. Amazing sounds specialy on immersion mode. Feels like you are live on a stage of a concert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and noise cancellation makes me feel like I’m at a concert. Light weight and comfortable for long listening sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item that I ever got. Highly recommend to anyone who likes a good quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I had the QC 35’s for a long time and recently upgraded to these. They’re really comfortable and im really enjoying using the Aware mode. The one thing i am missing is the on/off switch. The button works fine but I liked the switch better. Leaving them on and having them automatically go to the sleep mode is nice but it does make the battery life worse, so i do like turning them off when not using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad, good sound good battery, uses usb c so nice

    I would recommend this to a friend
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