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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2798 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the great sound quality, comfort, and long-lasting battery life. They also appreciate its lightweight feel, good connectivity, nice design, and better fit, along with very deep bass. However, some customers have noted concerns regarding its maximum volume being low and the price being a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,798 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Well done, Bose!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever used. The noise cancelation is spectacular, it’s easy to use, the app is helpful. As a person with large stretched/gauged ears the comfort was most important for me and these absolutely deliver. No pinching, pushing, or soreness after long periods of use. Used daily for over a year and still amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unacceptable connection/power issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones constantly disconnect or power down when I don't have any media running, even though I have disabled all auto off settings. I wish I had decided to return before it was too late. If you are actively listening to media, constantly, they work OK. Pros: ANC is nice. They are cute. Cons: Connection issues are extremely annoying - headphones disconnect from phone and ANC turns off after a period of time when media is not being played, regardless of settings. Hinge feels a bit flimsy and catches my hair when I am removing the headphones, which I have to do multiple times a day in order to troubleshoot the connection issue. Controls are annoying - power button doesn't work in a consistent way (sometimes I have to hold it down to cause power to come back, sometimes a single tap works).

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Charlotte! Thank you for sharing your experience with the QuietComfort Ultra Headphones. We’re truly sorry to hear about the connection and power issues you’ve described. We’re glad to know you’ve been enjoying the noise‑cancelling performance and design, but we recognize that the disconnections, unexpected power behavior, and control responsiveness you mentioned would significantly impact day‑to‑day use. Your feedback regarding the hinge and physical controls is also appreciated and will be shared with our product team for review.

      While some behaviors may be related to settings, firmware, or device compatibility, we understand you’ve already taken steps to address this. We’d encourage you to contact us directly at https://bose.life/4sC4jlh, as we may be able to help further troubleshoot or explore available options with you.

      Thank you again for taking the time to provide detailed feedback. We appreciate your honesty.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best headphones that I bought sound great and are very comfortable, they have an app that gives you many functions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing sound and easy connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, comfort and noise cancellation. Connected with ease to my Android phone, surface laptop and ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Daily headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good headphones. I prefer using them over my AirPods Max. These headphones have amazing ANC, sound quality is excellent, annd are really comfortable. Battery life is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, excellent battery life. Bose app allows for multiple settings options, as well as customizable setting templates to swap between easily. Took me a while to realize (bad at reading instruction manuals) but you can easily swap between the chosen templates for your device by holding down the button instead of opening the app every time.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un-matched noise cancelling ability. Sound is is top notch, connectivity is also pretty good. Only real drawback is battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good sounding headphones but they could have been better. That said I purchased three other models prior to these that I returned for various reasons. Two of those were more expensive and failed to match the sound quality that these deliver. The third pair were Sony XM5's and they repeatedly dropped the Bluetooth signal. The areas these fall short in are: 1. I wish the volume would go higher. 2. Limited bass response. There is probably another brand out there that can deliver on every aspect, but not on my budget. The most expensive model I tried was the Air Pod Max and the sound quality on the lower mid-range and bass was pathetic (muddy). For me these are the best solution.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You can trust Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these specifically for the noise canceling feature. I am going on a long flight to Europe and needed something to block out the plane background noise. I’ve tested them at home with the tv and can’t hear anyone talking right next to me. I’ve always trusted Bose and have not been disappointed so far

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose QC Ultra Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfy and the noise cancelling is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very Comfy, for an old lady!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a set of headphones for an upcoming trip & future travel. I tried several pair on and kept coming back to these. They weren't the cheapest or the most expensive. They served the purpose and were very comfortable. I just have to get used to pressing the controls, sight unseen. Not so esy for an old gal like me but I will persevere! Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Sound Quality and the Immersion is neat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones after listening to them in the store. Although I have the Bose 700 which I love, I wanted to see what the immersive sound is all about. First off the sound quality is a bit improved for my tastes over the Bose 700, but on the plus side too, the immersion feature is a really neat feature. In my opinion it is certainly not necessary, but pretty neat. They have the unique still mode where the sound is in front of you and as you move your head, it stay in one spot for some seconds, then the motion mode the sound stays in front of you no matter how you move your head. In immersion, it really spaces out the sound, feeling like you're in a room or so with all of the singers and instruments while when immersion is off, the 3 dimensions of sound disappears. I'm not sure they are worth the price, but I still bought them and to me are not worth returning. It's a keeper. It depends on how much you want to spend for this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable. I can wear them and completely forget they’re on. The sounds is great too. Connectivity can be kinda wonky but I’ve recently switched from AirPod Pro Max so I expected to have to get used to new buttons and modes. I love these and I’ll never go back!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. Could be louder but sound is crisp and clear. When they are on sale they are worth the price. Think it was 100 off. Perfect at that price amazing quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Well worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is a big upgrade from my old pair of bose which were the QC35. They feel a lot more comfortable than my old QC35. They sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, they're comfortable with great sound and a greater buy when they're on sale on Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality. Easy to pair and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding Headphones - Exceeded my Expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Sony XM5s for over a year and decided to splurge and give these a try. And I an very glad I did. In almost all categories that I value, these are just better. ANC and Transparency modes, fit and comfort, and portability are all clearly better IMO. Sound quality is really comparable - but the Bose "Immersive" mode make these really shine - making me want to listen to these all the time now. My Sonys have not been on my head since I purchased the Bose Ultras. I also have the Bose 700 headphones and these are a definite step up in almost every area. Bose's App and list of features are not on par with Sony - but again, in those areas that I most value, Bose Ultras are the winner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ideal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually cancel noise, deep bass, solid battery life, extremely pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BOSE KNOWS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose knows how to do comfort. The ultra headphones and the ultra earbuds are quite amazing. The Bose QC ultra headphones are quite comfortable with a very warm and engaging soundstage. Have the WH1000 XM5s to compare to. The X-M5s look awful and the headband sucks. There's just no other word for the sonys. The headband just sucks! Plus they look cheap. The Bose QC ultra headphones look like quality. You will get your money's worth. What's really important is call quality and soundstage for listening to whatever music there is you're into. These will not disappoint.

    I would recommend this to a friend