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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2761 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,761 reviews
  • Rated 5 out of 5 stars

    Best modes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features these headphones have quiet mode is the best I can silence the world around me and just list to my music and focus

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose QuietComfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hearing quality is good. Blocks outside sounds well. Skips sound at times. I question this as TV or default in headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with noise cancelling for multiple functions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Atrocious

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface by saying Ive been a loyal Bose customer for years. I had my wireless QuietComfort headphones for about 6 years. They were great. The only issue was the batteries were starting to show their age. Other than that, they were/are perfect (I still own them). I decided to upgrade to the latest Bose Ultra headphones. The noise canceling is by far the best in the business (when it actually works). Here are the numerous issues I had with them over 60 days: 1. Random disconnections from phone 2. Frequent (3-4x a day) failure of noise cancellation in 1 of the ears 3. Frequest comments from people I talk to: ‘Can you speak up it sounds like you are talking from across the room’. This is has happened at least 20-30 times in the last 60 days. 4. The worst part of these headphones, TURNING THEM ON. It takes a solid 5-8 seconds for the headphone to turn on. And 2 out of 5 attempts they dont turn on. So that results in trying again until it works. I have missed calls because of this. Overall, just completely disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      First off, thank you for being such a loyal Bose customer over the years. Six years with your QuietComfort headphones says a lot, and I’m really glad they served you well. That kind of long-term trust means everything to us.

      Reading through the issues you've faced especially the random disconnections, inconsistent noise cancellation, microphone clarity problems, and the frustrating power-on delays, I can completely understand why you’re disappointed. That’s not the kind of experience we want anyone to have.

      I'll be providing some troubleshooting steps to help resolve the connectivity issue with your QuietComfort Ultra Headphones.

      You can follow the detailed guide here:

      https://support.bose.com/s/article/quietcomfort-ultra-headphones-bluetooth-disconnects-from-paired-device?language=en_US

      If you need further assistance or personalized support, feel free to message us directly at:

      http://bose.life/globalsupport

      Gem - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Lunar for sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar. Defines high quality headphones, perfect for studying and relaxing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancelling are top quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bose headphones! Works great, and I am very satisfied with the performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not the best worth the costs if I had more money would have gotten a better one

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice style, soft and comfortable. Comfortable for exercise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and everything it said it should do. Bose is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift for our daughter. She loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Came in very handy during my trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Stunning ANC & Audio Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was back and forth between these and the Sony XM5s for a few weeks, and while the Sonys are fantastic headphones, Bose just reigns supreme. Beautiful carrying case included as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfort and Sound is key

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit perfectly and with comfortl around my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great buy! I would recommend this to everyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    LOVE THEM !!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive ever had. And really comfortable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose vs AirPods Max

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Bose comes through once again. Much better than the Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Honestly great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing…………….. Durable…… best headphones I’ve used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this buy !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. I use mine to sleep. So the automatic shut off when not in use is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound dampening. Great look. Great sound quality

    I would recommend this to a friend