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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2762 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,762 reviews
  • Rated 2 out of 5 stars

    Don't buy Just because it's BOSE does mean good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headphones last Aug 30, 2025 for my son. Everything worked well but this week my son told me after he charge the headphones he can't hear any sound anymore. He read reviews from you tube that has the same problem with his headphones. I didn't get the bestbuy warranty because I trusted the company BOSE. Now it's not even 1 month and I don't know what to. It a waste of money!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your thoughts! The Bose QuietComfort Ultra Headphones feature breakthrough Bose Immersive Audio for spatial sound, world-class active noise cancellation (ANC) with custom modes like Quiet and Aware, and CustomTune technology that personalizes sound to your hearing and environment.

      If you're experiencing no sound from your BOSE headphones, here are some steps you can follow to try and resolve the issue:http://bose.life/4np9ALp

      If you need further assistance about the warranty, feel free to reach out to us through this link: http://bose.life/globalsupport

      Nj - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy for me and the noise cancellation feature was too strong and made me dizzy. Other than that they work great

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Loved it but not completely

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color and had to return it somehow it was hurting my ears with alot of piercing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my wife. She absolutely loves them. Now I get some peace and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market. Couldnt go wrong with these headphones for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing can beat these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Bose fan and these are at the top of my list

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headphone and is on par with other premum products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ive had. Wanted some for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressive and never let down. Bose continues to push the competition each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love the versatility of being able to use wireless or wired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my bose qc ultras and i love them and the friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I use them on a daily would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality quality quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line. Spatial Audio on these bad boys is crazy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn't last two years smh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always delicate with this headset, taking it off and using it without any reckless behavior. I feel like it's the plastic construction which is ridiculous for headsets as plastic doesn't stretch well. But already broke into three places around the headband. I can no longer use this and I paid over for $400, for something like the crappy PS elite which is $160 and breaks the same way

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Chris, thank you so much for sharing your experience, we truly appreciate your feedback. We're sorry to hear about the trouble you've had with your QuietComfort Ultra Headphones. That’s certainly not the experience we aim to deliver, and we’d love the opportunity to make things right.

      While there are many factors that can affect product durability, proper use is one of the most important, and it sounds like you've been very careful with your headset.We’re here to help and ensure your headphones perform as intended. Please connect with us through this link so we can take a closer look: https://bose.life/48EXztC

      Looking forward to assisting you!

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Headphones for gym

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience at Shreveport Best Buy and even bought extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I use them when I work out and pretty much all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, son happy woth purchase, would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big bass lover. These are fine. They cup your ear so tightly it creates a vacuum on my ear which is uncomfortable. They have a disconnect issue periodically especially if they get below 60% battery life. The headphones are fine

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sam,

      I am sorry you are not fully happy with your QuietComfort Ultra Headphones and that they are sometimes disconnecting when they reach a certain percentage. If that happens again, please try to factory reset the headphones, following these steps: https://bose.life/4hO1GbQ

      If you need further assistance, please contact our support team: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Ultras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Bose understands the science of what makes for good cans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so glad I loss my other ones. Thank you

    I would recommend this to a friend